Kyriakos Michael
Very good hotel overall. Anastasia Hotel in Protaras offers a comfortable and enjoyable stay with friendly, helpful staff and a welcoming atmosphere. The rooms are clean and well maintained, and the common areas are pleasant and relaxing. The pool area is a highlight, especially for families, and the hotel’s location is convenient, with easy access to the beach, shops, and restaurants. Food options are good with a nice variety, and the overall service makes you feel well taken care of. A solid choice for a relaxing holiday in Protaras.
Klaudia SKAMEL
We stayed at Anastasia Beach Hotel for a 10-day holiday in Cyprus. Overall, we were satisfied with the hotel and our experience there. However, there are a few things that could definitely be improved.
The housekeeping could be better – both in terms of cleaning the rooms and the area around them. It didn’t leave the best impression. I was glad I had brought my own toiletries, because the hotel didn’t provide any, and I would have had to go out and buy them otherwise.
As for the pool safety, it leaves quite a lot to be desired. The pool located near the hotel lobby had a lifeguard who didn’t seem very attentive – I actually witnessed a small child struggling in the water while the lifeguard was standing aside, looking at his phone. That was disappointing. On the other hand, the lifeguards at the Anastasia Aqua Park were much more professional and engaged.
The food was tasty and varied, especially the dinners – every evening there was something different. The only downside was breakfast, which was exactly the same every day, and after ten days it became a bit repetitive.
The direct access to the beach is a big plus, and overall, I would still recommend this hotel – especially for families looking for a pleasant holiday by the sea.
Manju Sunil
A Great Stay, Despite Early Concerns
It's clear that the actual experience was much better than what you expected from the reviews! You arrived thinking it might be a bad or unclean place, but you found the opposite to be true: it was a good place with clean facilities.
Key Highlights of Your Visit
Spotlessly Clean: Everything felt fresh and well-kept, including the pool, the bedroom, and the lobby.
Fantastic Location: Being right next to the beach with a proper walkway made accessing the sand and sea easy and enjoyable.
Fun for Everyone: The kids water activities were a great feature, ensuring the little ones had a blast.
Relaxing Poolside: The pool bar was a perfect spot to enjoy a drink and relax by the water.
Delicious Food Galore: The breakfast, lunch, and dinner all offered a huge variety of options—so much to choose from! Even the snacks in between meals were really good.
In short, you found a clean, enjoyable place with great food, a perfect beachside location, and fun amenities that exceeded your expectations.
Islam Maria
complete nightmare. The whole hotel is extremely dirty and poorly maintained: from the rooms and hallways to the elevators. The lift almost never worked, and we were staying on the 4th floor with a baby, so we had to carry the stroller and all our luggage up the stairs from the 3rd floor every time.
When we finally got to our room, the key cards almost never worked. We constantly had to go back to reception and waste another 10 minutes to fix the issue. The heating didn’t work, the fridge wasn’t cooling, and the mattresses were terrible old, worn out, and full of broken springs.
We requested a baby cot and received something so dirty and uncomfortable that we couldn’t even use it. To make things worse, our baby developed a rash on the last day we still don’t know exactly why, but it was very worrying.
Overall, it was one of the worst hotel experiences we’ve ever had. I absolutely do not recommend staying here
GABRIELLA SOUID
The worst hotel experience of my life – avoid at all costs!
This place was absolutely disgusting. The room was dirty from top to bottom: filthy sheets with stains and hair, dirty pillows, a gross quilt, a dirty balcony, even the kettle was filthy. To make things worse, there were cockroaches crawling around. It honestly felt like no one had cleaned the room in months.
When I went to complain, Theodor at the reception showed horrible behavior. Instead of helping, he basically taught me how to “sleep in the dirty sheets” because he was alone at reception and told me to wait until tomorrow to speak with the manager. Completely unacceptable and unprofessional.
This hotel is a nightmare. Dirty rooms, disgusting facilities, rude staff. Do yourself a favor and never book here.
My Booking
