Mirage World Hotel

Jasmine Michael

This hotel is not a 4 star. Maybe a 3 at a push. The entertainment is good, food wasn’t bad although there is flies everywhere but I suppose that can’t be helped. The night we arrived we were placed into a tiny room that was old and unclean, (hairs and stains in the bed sheets). It was nothing like the picture advertised on love holidays! The room was for 2 adults and a 7 year old. The child’s bed was basically like a camp bed and not comfortable at all. It wasn’t suitable for 3 people to sleep in. We had to pay £150 extra to be upgraded to a new room. So be careful when you book here and make sure you don’t book the standard room if you want to have comfort but if you’re not bothered about the room then you should be ok. One of the reception staff named Parvana was one of the rudest people I have ever met in my life, her attitude was disgusting and because of her alone we would never return to this hotel. She ignored us when we came to reception, she wasn’t helpful at all when asking about our transfer back to the airport, she was so dismissive and laughed at us rudely, I’m honestly shocked at how she’s still working there if this is how she talks to people. There was a lovely lady named ayse who was so polite and friendly.

Astin Burton

After 10 days at mirage world, tbh I’m glad to be going home, no the hotel was not awful however definitely not a 4 star hotel, on my first night we arrived at 10pm. The room I had been allocated was not what I had booked. It was absolutely horrendous, wall lights hanging off the wall, dirty bathroom with cracked tiles, dirty fridge and wall filler slapped on the walls that hadn’t even been sanded or painted. I had to stay with another couple in there room on the first night. I was then changed to another room in block c which was better. A very basic room but it was clean, had working air con and a balcony. The food here is not great. If you’re a picky eater you will soon get bored off living on chicken nuggets and chips. Things like boiled turkey and boiled veg were absolufelt horrific and the food was very repetitive so was very limited. The drinks were also very limited, with only vodka, gin and whiskey, and the juice is horrific. One thing I can’t fault was the evening entertainment, really engaging and had a good variety of shows and options throughout the time we were here. The pool was absolutely freezing however I can imagine in the peak of summer it would be much better. Overall no I personally wouldn’t stay here again, however it was not a horrendous holiday, I would rate maybe a 4-5 out of 10

Nathan Walker

Stayed here for a week with the family, we come every 6 months and can not fault it, the entertainment staff have been amazing from kids dances to bingo and evening entertainment a big shout out to Alex and meow honestly made the stay amazing!! Would definitely recommend this hotel! Without a doubt we’ve come families and adults and there’s always something for everyone. The location is absolutely perfect and very close to town, the atmosphere is bloody beautiful with the perfect view of mountains!

Boab Provan

Stayed here for 7 days , its undergoing some renovation at the moment but didnt put us off . Food was good and plenty full and always varied, and the usual staples for the kids chips and nuggets the staff in there were always busy , the pool areas was always tidy and I found the staff pleasant and some not all always happy to have a laugh with you the slides can be busy but no big deal for a 5 min wait . Now for the entertainment team , Top notch, Yanisand the DJ along with the rest of team are always on the go with Darts , bingo water polo a great bunch of guys and girls, when the pool inflatable came out was such a good laugh

Darren Ramsden

Lovely complex situated perfect if you like shopping or lounging about. We had a couple of minor faults firstly food was ok not a lot of variety ie same things night after night. Was disappointed with breakfast I like a full English breakfast but there weren't any bacon. Entertainment staff were a joy however during a day of mixed weather it would have been nice to have some undercover activities i.e darts tournament or pink pong tournament.