Marcan Resort

Sharon Robertson

I dont normally share negative reviews but feel this may be heard so changes can be made. Firstly, the staff are amazing, the cleaners, bar staff, chefs, waiting staff, reception, entertainment, first line managers. They certainly made the holidays for us. The rooms are clean and kept clean but our first room smelt badly of damp. Second room and thank you for moving us was much better. However, the shower were at best luke warm, but mostly cold. You need to be aware there are only two spirits included in the all inclusive package, vodka and gin. There is red, white and rose wine and beer included. No cocktails. I bought my own bottle of rum, but I loved the Turkish tea! There is currently a road being built opposite so there is a lot of building work noise from about 9am to 6pm which I appreciate is not the hotels fault and will not be forever, but we would have changed if we knew ahead. The prayer call from the mosque opposite is likely to wake you between 4am and 5am every morning, I only slept through this twice in 2 weeks, and I would consider myself a deep sleeper. With respect to the culture I would have been happy with a catch-up nap during the day but due to the building work, this didnt work for me. Senior managers and owners were present on site so hoping they will continue to make the right improvements because the hotel is in a great location, has beautiful views and is generally clean throughout. We were told evening entertainment will be provided when it gets busier, there was none for us and most evenings those staying went out and the hotel was very quiet but to be honest we were generally so tired anyway so earlier nights were a blessing I guess. The food improved after filling out a survey, it took us a while to figure out to go outisde to bbq area to get meat first. We were told all that was cooked was brought inside when we first arrived. The girls in the spa....well definately the best massage ever.....absolutely recommend this treat!

Jenni Holmes

Me and my Auntie here, my first ever time in turkey (she’s been here multiple times over the years) and I’ve never felt so welcomed and looked after. Rooms are always lovely and clean, staff are super friendly at all times, pool area is fantastic for a little swim or bathe. Plenty people to talk to. Standard all inclusive drinks/food but honestly couldn’t complain none at all were bad. I’ve so far had a great time and absolutely loved meeting a lot of lovely people along the au! I can’t wait to be back! Entertainment has been inclusive and a good laugh like water volley ball and the karaoke I’m excited to see what’s next! Huge shout out to mehmet, Solomon, and Aaron (I hope these are right! 🤦🏻‍♀️) they all do a fantastic job behind the pool bar and in the entertainment sector! I’d definitely recommend as a lovely place to stay! Plenty of day trip to choose from and activities! The strip full of shops, bars, restaurants, ice cream & excursions not even a 5 min walk from hotel. Everyone here is so friendly and welcoming!

Ralph Elliott-Goddard

Just spent 4 days at the Marcan and had a wonderful time. Having read a number of negative reviews here, I can only say that those people are either liars, work for a rival hotel or stayed in a different hotel altogether. We loved staying here, the room was super clean, it was cleaned every day, with fresh linen every other day. The room was spacious, well equipped and had a great balcony. The pool area was great, never had a problem getting beds and parasols. There is also another pool with water slides and a great spa. The hotel is full board and the food was excellent, delicious, fresh and a great choice of dishes. I don't think I've ever eaten so much. There was entertainment in the afternoon and evening, which is normally not our thing, but it was professional and not intrusive and the hotel is quiet by 11.30. The reception and staff are very good and helpful. So overall we would recommend this hotel, it is amazing.

Victoria Young

We have just returned for 8 days. We have had an amazing time. The hotel is perfectly placed within walking distance of the main strip. The staff are so helpful & nothing is toooo much trouble. We were chuffed to bits with our room. Everything is clean & tidy. The pool is a fabulous size. Food perfectly adequate for catering to a range of cultures. We have had a great holiday. Would definitely return.

Kelly

Pleasantly surprised. This is a hidden gem. Not located right in the thick of it but just a short walk. Hotel itself was spotless. We had everything we needed in the rooms including water in the fridge and toiletries. The only cleaning issue I had was the blue runners in the tables were generally covered in food so I took them off. The food was nice just a little repetitive. Hotel entertainment wasn’t great but who wants sit in with the resort had so much to offer. Staff were friendly apart from the man who checked us out early hours this morning. He must only work nights. Creepy comes to mind. He asked me to go to the counter then asked me to spin round like I was there for his entertainment then proceeded to call me white and boring to my friend that I was with. He let the whole hotel down