Matej Durco (M4tthew)
Overall, a wonderful experience, and I’d happily recommend this hotel. We had a great stay at the hotel and honestly don’t have much to complain about. The staff were friendly, the resort was clean and well maintained, and the overall atmosphere was very relaxing.
A special shout-out to the chef at the wok station his wok skills are 10/10! Not only was the food delicious, but it was also prepared with great speed and attention to detail. The drinks from the Sunset Bar are great too. It was one of the highlights of our stay.
Overall, a wonderful experience, and I’d happily recommend this hotel. Will come back for sure.
Roger Hauri
We had an amazing stay and would definitely come back!
The name “Tropical Resort” truly says it all. The entire hotel is beautifully maintained, with stunning tropical gardens, countless palm trees, and a fantastic atmosphere. The staff were incredibly friendly, welcoming, and always happy to help.
The à la carte restaurants were excellent, delicious food, great variety, and surprisingly good value. Breakfast was excellent, with a huge selection of different dishes to choose from! And don’t miss the Sunset Bar! The name says it all: breathtaking ocean views, unforgettable sunsets, and some of the best cocktails we’ve ever had.
The only small downside was the housekeeping. We requested fresh bed linen, but only the sheet was changed while the duvet cover and pillowcases remained the same. Used towels were occasionally folded and put back, sometimes still damp. We also experienced an unpleasant smell from the air conditioning. It was fixed once, but unfortunately returned after a couple of hours.
Overall, these were only minor issues during an otherwise fantastic stay. We thoroughly enjoyed our vacation and would happily recommend this hotel to anyone visiting Tenerife
Amy Allgood
Fantastic hotel experience! Highly recommend booking a Preferred Club Junior Suite Ocean View! The room was huge with a large relaxing balcony, big bathroom, and a gorgeous view. The room came with access to the sun beds and the executive lounge which made the whole trip more relaxing. The breakfast at the executive lounge was quiet, offered live music, and a full breakfast selection. The on-site restaurants were delicious. There was a beach club below our room and they played music almost non-stop but it was really enjoyable to hear and did not detract from being able to sleep. Great hotel location within walking distance to shops and amenities. And the hotel has a rental car desk in he lobby with rental cars on site so it was really easy to rent a car for one day to explore the island! All the hotel staff was really friendly and accommodating. Also highly recommend walking across the street to dine at Almar, incredibly delicious food, amazing service and sunset views!
Brooke
Had a great time at Jardin. Excellent location with supermarkets and restaurants within walking distance, great view of the ocean, nice rooms, staff are friendly. There’s lots of choice for pool loungers and the pools weren’t too busy either which was great. We had originally booked at AluaSoul but were moved to this hotel after they’d overbooked or something so was a pleasant upgrade for the price we paid!
Room for improvement:
- wifi was shockingly bad, some areas of the hotel (like the pool) it doesn’t even connect despite having the 3 bars. In the hotel rooms it was very slow, unable to use FaceTime or YouTube/anything beyond basic browsing.
- the live band was nice but it played too late in my opinion - couldn’t sleep at 10-11pm (which isn’t that early) because the band was too loud.
- the scrambled eggs at breakfast were cold. Fried eggs and other items like bacon were fine temperature though
- the door to the balcony did not lock? The balcony’s were separated between the rooms but it still felt a bit off
Cecilie Meyer
Spent a week here in april 2026, and we absolutely LOVED it! Perfect location, wonderful and superfriendly staff, and the hotel itself was magical. Supercalm atmosphere. We had a junior suite since we were staying so long, and it was absolutely massive. The bed was enormous and the best bed I have ever slept in. We had asked for a quiet location because of our child, and we got a room towards the parking area, which suited us nicely (we could even see Teide from our balkong!). We couldnt here a thing in our room, even when there was live music in the bar.
The pool area is big, with one Maine pool and one baby pool. It thought the water was absolutely freezing and uncomfortable, but the rest of the family quite enjoyed it. Lots and lots of sun beds.
We had halfboard, with breakfast and dinner or lunch, unfortunaltly that was a waste of money. The big buffet had ALOT of different foods, but the allergen warnings were a big mess. Most of the time, you didnt know what belonged to which dish and many dishes didnt have any signs at all. Most of the food were also very boring, but the dessert selection was outstanding. Breakfast was good with a lot of choice, but the concern with allergy warnings were the same unfortunatly. We only ate at the Italian theme resturant, and it was not a good experience. The waiter was not very impressed with our order, it was very strange. The pizza was bland with too much tomato, the carbonara was good but tiny portion. We swapped dinner for lunch one day, and ate at the Barefoot grill. It was okay. Everywhere was clean, and the places with a set menu had good allergen markings.
We did hire a car and payed to park in the hotel parking lot. It cost 15 euro a day, but we thought it was worth it :)
Overall, lovely staff, magical hotel design and location. We will probably return to this hotel if we come back to this side of tenerife again, but with a sea view room and just breakfast.
