George Arthur
Not a very nice place. Location is okay (right next to Torremuelle station) and staff were friendly.
But the actual place was a right dump. Rooms were hot and stuffy, air conditioner was temperamental. Beds creaked like crazy also.
Kitchens were dirty and poorly-equipped - only one knife, two plates (one of which had a huge crack on it), no washing up liquid, no sponges. You need to ask for a kettle from reception for some reason.
We didn't spend any time by the pool, but from what we could see, there were very few deckchairs and the pool was tiny.
Basically this hotel needs a good injection of money, to properly supply each room with basic utensils and crockery (it is a self-catering place after all) and tidy the whole place up. Right now it's just a dirty, run-down hole.
Only reason I've given 2 not 1 is down to the staff, they were friendly and welcoming. That was the only good part about this place. I will not be staying again :(
Rosemary Burnside
Had a great break here last week, very handy for airport as train stops opposite. Nice apartment spacious and clean. Pool and bar serves food. Very relaxed and nice scenery and hiking! English school below it were children in cute uniforms play at break times.
Stephen McDougall
This hotel has a lot of potential. The train station is a stone's throw away, the beach is a short walk away, the views are breathtaking, and the weather is incredible. However, with all that being said I would still not recommend this hotel to anyone.
I booked a week here with my wife and son, as a nice cheap getaway. Now when you book a hotel, even a cheap one, you expect a certain level of service and facilities to be provided. We arrived at this potentially great little hotel, only to find they would not be providing a bed for our 6 month old son, a bed we had paid for and they had been aware about. The only comment we received was that they have no beds, and they will see what they can do. Our first night our son had nowhere to sleep.
The next morning I approached the sleeping subject again, only to hear they would see what they could do yet again. Giving them the benefit of the doubt yet again, I allowed them several hours to source a bed for my young son to sleep on. When I went back to ask if a solution had been found, I was told that there were no beds for my son and that the manager was in a meeting and won't be back until the next day. I asked further what I was meant to do for sleeping arrangements for my son, and they said maybe tomorrow they will have a bed.
For anyone who has a child or baby, you know that a few hours without sleep can be torture! The lack of care and effort for the staff at the hotel here was appalling, you would expect them to try and do something to make your stay here enjoyable. Instead what I found were employees more interested in a smoke break and coffee break than in doing their actual jobs.
In the end I decided to try my luck on a wild internet search, to see what could be done. Within 3 hours, and €50 out of my own pocket, I managed to find a company who would deliver a travel cots and mattress to the hotel for me. The fact that a visitor to an area could find sleeping arrangements for a child quicker than the locals and staff is beyond me.
I would not stay at this "hotel" again, and I would highly recommend anyone else to avoid this place. Calling it a hotel is an insult to hotels, it is quite possibly closer to a hostel. The bare minimum is provided if you are very lucky, and if you are unlucky not even that.
I am however giving this a 2* review as I do not believe that it is all on the hotel however, a note to the manager/owner - invest in better staff and your hotel and you would have a fantastic hotel here.
I attach a picture of our receipt for the travel bed as evidence that this is not a made up story.
Don Bewick
Absolute shambles of a hotel.
No equipment in the kitchen area to cook, for all its advertised as self catering apartments.
Pool very small, and gets crowded rather quickly, people taking turns to use the pool.
We stayed seven nights and the room was only cleaned the day before we left and new towels provided.
Pool bar man was very helpful went out of his way for the quests.
Kaine McGarrigle
First of all, bit far from everything. It's a god sending that there is a train station at your doorstep. Staff are ignorant, some friendly right enough. No kettle or toaster in room, we were givenue false hope that we would get one. Ended up we got one 2 days later. Bar could've stayed open longer as it shuts at 7pm. Sofa bed was uncomfortable as you had springs digging into you. Apart from that the rooms were decently clean.
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