O. Al Othman
The location of the hotel is good and the swimming pool is fine. Unfortunately, the hotel has no parking facilities, which is a big problem in this area. However, this is still not as bad as the quality of the breakfast: the food is terribly bad, and the cutlery and plates are very dirty. Every morning, I had to clean the cutlery, plates, and glasses myself.
In addition, for the first time in my life, I saw that the safe in the room could only be used for an extra fee. I have never experienced anything like this before. I will also mention all of this in my review on Booking.com.
Kirsten Van Der Linden
We had a wonderful stay at Hotel Palmasol. The location is perfect, the rooms are clean and comfortable, and the overall atmosphere is relaxed and welcoming. What really made our experience extra special was the amazing service from Carmen at the reception.
From the moment we arrived, Carmen greeted us with a big smile and genuine kindness. She was incredibly helpful, patient, and always willing to go the extra mile to make sure we had everything we needed. Her professionalism and warmth made us feel truly welcome and well taken care of.
Thank you, Carmen, for making our stay so memorable – you are a real asset to the hotel! We’ll definitely be back.
Gillian Raeside
We stayed at this hotel last year and are due to return in August - can’t wait. The staff were exceptional. The rooms were immaculate. We were Bed and Breakfast and breakfast was excellent. Huge choice and all very fresh.Yes you queue for pool but it’s not a big deal. The hotel is a few minutes walk from Marina so perfect location. Looking forward to our visit this year.
Matt Holmes
Overall, great hotel. Very clean, polite staff, excellent food. There are however a few things that need looking at.
The biggest thing is the all inclusive package that you pay a dividend for. I found that paying guests and all inclusive guests were treated differently, for example I was turned away from the bar one night and was told the all inclusive bar is now closed, meaning I could only have a drink if I was paying? I would've normally let that one go but I only wanted a soft drink. But the rules are different if you are paying? At the end of the day, we are all paying customers, just the ones with all inclusive have paid up front if you will, whats the issue?
The drinks they had to offer on the all inclusive was pretty poor but do-able. First time I have ever seen only 2 cocktails available on an all inclusive menu for such a price, and one of them is non-alcoholic if that appeals to some.
The all inclusive snack bar (outside) menu was also different for paying customers which didn't bother me much because what I ordered was great. But as expected came with different choices for the paying customers.
I understand half board and all inclusive packages are provided by most hotels across Spain these days, and I understand why it has been done this way, but its just a shame that all inclusive doesn't actually mean all inclusive.
The only other thing is the waiting times at the bar. We didn't stay here during peak times, I dread to think what the queue would be like if we had. Some nights we would queue for a while and then leave to go to a bar in the marina due to long waiting times both during the day and on an evening. Not quite sure what the solution is but the system doesn't work well. Hopefully the hotel can look at this issue and reduce waiting times.
Where the food was concered, I am a fussy eater but every meal time I was able to fill my plate and enjoy everything. The food was to a high standard and the dining experience was pleasant.
Hotel location is perfect, lots to do in and around the hotel some really great places here. We will definitely be coming back at some point to see them again.
All round, great hotel just a few draw backs.
Thanks for reading.
Mark Walton
Positives
Great location
Clean modern rooms
Food was ok
Negatives
Noisy rooms if anything goes on in the corridors.
Pool area too strict it becomes conducive to enjoying the holiday. No drinks and inflatables in pool which I can understand. Come on within a meter with anything that looks like a ball then the lifeguard is straight over. Considering the pool was full of floating leaves and bugs that should be the focus. Even if it was a small child
Alcohol tasted not very nice
Not family friendly