Darren Waring
Just to recap on what others have posted. Stayed here on an inclusive for a week, definitely not a 4 star hotel more like a 3 star hotel. Hotel is clean. Rooms are modern and kept clean daily with towels being replaced and beds made. Rooms do not come with tea and coffee facilities which is unheard of for a supposed 4 star hotel, even supplying just a kettle and cups would be beneficial. Pillows on bed are awful, flat and well past their date. You are charged an extortion price for using the room safe, 40+ euros which you get 20 euros back when returning the key. Wifi signal is good around the hotel. Pool area is very small, sun longe area is on grass which most of it has turned to mud. Sunbed mattress are very dirty. Food is varied having theme nights each night, most of the food was ok and you can usually find something to eat to your liking Take your own tea or buy some from the nearby supermarket as what the hotel supply in the restaurant is undrinkable. Hotel staff are friendly but watch out for the black guy on the entertainment team only word to describe him is lecherous, he doesn't interact with male or older female guests but if your a young female then he's like a bee around a honey pot. To sum up for the price we paid it was ok but doubtful I would stay again.
keith haugh
I will be as honest as I always am and begin by saying that on reading the reviews, being mixed, I thought I would give it a stay...needless to say as I have given it one star, I would not stay again.
To begin, the room was lovely, very modern and very clean, absolutely no issues with it.
To the management, your reply informs me that you couldn't care less about my experience as it's the exact same generic reply which has been effortlessly pasted to the many negative reviews. Shame on you
The bed was made each day and fresh towels were supplied also, fantastic.
The staff at the bar were nice, especially Fran...........that's where the happiness ends.
The food was varied but never warm enough. There are no heat lamps over it, just regular bulbs, so unless you get there when it begins serving, your food will be cold as was mine most days.
The €1 for a reusable cup is again being used in this hotel and as I've experienced before, it just brings the whole experience to a budget level.
The pool area is an absolute disgrace. I read on the hotel website that it is its "highlight", that's laughable.
Firstly the Sun Longer area is on what used to be grass but now is soil and dirt. There are no tables where you can put your drinks so the dirt acts as a resting area for the reusable cups.
the cushions for the filthy loungers can be retrieved from a basement area and can only be described as maggot ridden .
I have never seen such filth where I am expected to lie upon. They have to be seen to be believed, each one covered in filthy stains and have never ever been washed.
The pool itself needs a decent lick of paint and a lot of TLC.
The toilets in the pool area....where do I begin???
No lights in both toilets, filthy, stinking and extremely dangerous areas to go especially for a female, dungeon like and not safe.
No for the Master in Customer relations "Alfedo" the receptionist.
Picture the scene. We have checked out at 12PM, our flight is at 10PM. I have taken a shower in the filthy toilets under the hotel as I have no choice, now for my partners shower...."Hello Alfedo, the showers in the Ladies Toilets downstairs don't seem to be working, is there anywhere that I can take a shower before I go to the airport please?" Alfedo responds "You can use the Men's showers in the men's toilets or the Outdoor showers at the swimming pool." Alfredo told my partner to go into the men's toilets and have a shower there. The men's toilets were open and being used throughout. I asked him countless times was there a safe place where my partner could shower, maybe a unoccupied room? The answer was always "No", go and use the men's toilets.
I cant actually believe the audacity of this absolute clown who obviously has no wife or daughter of his own. Would you expect your daughter or partner to shower in a Mans toilet Alfredo, with one door in or out surrounded by men using the facilities half naked, considering the high rate of sexual assaults and rapes at this present moment in time, I would think not!!!!!
As a direct result of this final experience which for me was the nail in The Parasol coffin. I will not be back and if you decide to choose this hotel, be prepared for excactly as I Have described it.
Our Kid
I didn't book this holiday i think the best part for me was the view from the hotel.window pretty cool aircon fine no tea and coffee facilities. No toothpaste shampoo rubbish cleanliness fair phone at side of bed filthy with dust. Food apauling. Same food every day and I found mouldy bread and mould on my cheese. Seriously fried eggs undercooked watermelon rotting we survived on paying a small fortune by eating out seriously be prepared to starve. The drinks are nothing like expected revolting the barstaff are rude watched chef handle raw meat then without changing gloves carry on cutting watermelon seriously tread carefully with the food in this place im not fussy and was verry surprised. Pool area dirty unkempt not worth the money if you ask me stay clear.
Barbara Myring
Here at present Definitely not 4star. no courtesy room on departure no matter what time
Outside pool toilets in darkness lights not working also shower broken 3 days now
Check your booking if arriving in evening then you lose that days all inclusive as you only get breakfast on day of departure. Rooms have to be vacated by 12. This is a down side for this hotel only one bar which is pool one no lounge area not lot of seating near bar .show with no lights on so unable to rally see dancers
Stevie Llewellyn
The hotel is quite nice and provides everything necessary for a week-long stay. However, the pool area could benefit from some renovation, as the grass areas are somewhat worn and tend to get muddy. The facilities and rooms are great and the meals, including the drinks, are also very good.
Overall 4* great hotel for price.
My Booking
