Joshua Spencer
Excellent Connectivity and Surprising Peace: A Solid Choice
Overall Rating: ⭐⭐⭐⭐ (Great Value for Money)
Location & Transport
While the hotel is situated slightly outside the main hustle and bustle, the transport links are exceptional. For just €2, you can catch a bus directly into the heart of Benidorm. Furthermore, the nearby tram line provides easy access to the wider Valencian Community, making it a perfect base for explorers.
Room Comfort & Noise Level
Despite reading previous reviews concerning noise from the bus station below, I found the room remarkably quiet. Even with the windows open throughout the night, I wasn't disturbed at all. The air conditioning was a standout feature—powerful and efficient.
The bathroom was another highlight:
Amenities: It featured a deep bathtub and plenty of space.
Unique Touch: There was a ceiling-integrated radio system which added a nice atmosphere.
Entertainment: The TV included British channels, which was a thoughtful and welcome touch for a relaxing evening.
The View
The view from the room was truly outstanding—one of the best features of the stay and worth the booking alone.
Service & Areas for Improvement
The staff were consistently friendly and helpful throughout my stay. If I had to mention one drawback, it is that the rooms are starting to feel a bit dated and would benefit from a renovation. However, when considering the price point, the hotel still offers excellent value for money.
Final Verdict: I would definitely stay here again. It’s a peaceful, well-connected spot that delivers exactly what you need for a comfortable trip.
R. Siny
We booked this hotel for a family vacation and were pleased to find a 4-star hotel located away from the noisy party areas near the beaches. We assumed this would provide a quiet environment and a good night’s sleep. Unfortunately, we were mistaken.
First, it’s important to note that the hotel is situated directly above a major bus terminal. This wouldn’t be such an issue if the hotel had double-glazed windows, but it doesn’t. As a result, the loud sounds of bus engines became the constant background noise whenever we tried to sleep. Even closing the windows properly was difficult, as they are, like much of the hotel, quite old.
We also believed that booking a 4-star hotel outside the city center would help keep away party groups and rowdy guests. Sadly, this was not the case. The hotel was full of such groups, and the staff didn’t make much effort to separate them from families. The hallways have terrible acoustics, and the doors close with a loud slamming mechanism. Any late-night conversations or door slams echoed throughout the hotel, waking us up repeatedly. Over our eight-night stay, we didn’t have a single uninterrupted night’s sleep.
Even if you manage to fall asleep, the beds are not true beds. They’re thin platforms with legs and a mattress on top. Because the legs are so narrow and the furniture is poorly maintained, the entire bed shakes whenever you turn over. When we raised this issue, housekeeping simply provided sticky pads to put under the legs.
If you’re vegan or vegetarian, be aware that you’ll struggle to find protein during your stay. We booked a full-board package, but nearly 90% of the dishes included meat or fish. Although the kitchen sometimes added vegetarian options, none of the dishes were labeled, so it was impossible to tell which items were suitable for vegetarians.
Another issue was the policy on drinks. Even with full-board, you have to pay for drinks at lunch and dinner. They wouldn’t even serve tap water, which we found absolutely unreasonable.
On a positive note, the hotel was clean, the pool was nice (as long as they weren’t blasting loud club music for hours on end—which seems to be a weekend habit), and the dining room staff was friendly. The hotel also offers free parking, and there’s plenty of space and easy access.
Overall, the hotel is in desperate need of a complete renovation and furniture upgrade. If you’re a light sleeper, this place could truly drive you crazy. I would strongly advise against it for families or anyone seeking a quiet, relaxing vacation.
Niall McConnon
Good value for money.
It's located right beside the bus station. Nice and quiet away from all the action. The 20-30min walk to the oldtown/beach is downhill, so it's not too much of an issue.
The room and bathroom were a great size.
The pool/gym facilities were good too. They were very quiet in the morningtime.
Amy Mitchell
Staff are lovely. Straight up the main road to the beach, about €5-6 for a taxi. It was equivalent to a Premier Inn in the UK. Breakfast was standard buffet breakfast. Pool and rooftop was nice. Bar staff were friendly and put the football on when I asked. First drop on the coach from the airport, 2nd last pick up on the way back to the airport.
Sheena Moore
Rooms are large, clean with an excellent bathroom and large walk-in shower. The location for us was excellent, away from the boom boom madness of benidorm. Most of the clients are workers/business. The staff are friendly and helpful. There is an excellent choices for evening meal and breakfast with the food being hot or cold..not tepid like other hotels can be. I would use this hotel again.