Kerry Nicholson
Set in well manicured grounds, this hotel is ideally located between the picturesque pueblo of Mijas and the very touristy Fuengirola. The facilities include a swimming pool, gym, sauna, Spa so easily qualifying for the Spanish 4 stars. The rooms are sizable, well appointed with views over the pool or the countryside. There is a spacious restaurant on site with a buffet style service for all meals. The choice though could be better. No specific vegetarian choice. Especially as non-vegetarians also eat vegetarian food. The reason for giving a reduced score for service was due to at breakfast the staff immediately switched off all the heating and drink machines at 10.30 (end of breakfast service) without asking if everyone had finished. It would take a few seconds but improve the guest experience. Also when booking in and out none of the staff asked if we needed help with our luggage. I had to use and maneovre the luggage trolley into a lift etc. Luckily when leaving a fellow guest helped with our luggage - none of the staff. Otherwise the staff were friendly and professional.
Krume Spasovski
Overall, we had a pleasant stay. The swimming pool is excellent, clean, well-maintained, and one of the best parts of the hotel.
The rooms are quite old and could use renovation, but they are clean and reasonably well maintained.
The food is tasty, but it is quite expensive since meals are charged separately, which makes the overall stay more costly.
The only thing that really disappointed us was the service in the restaurant. The head waitress/restaurant manager was not friendly and often came across as rude and unfriendly, which affected our overall experience.
With some improvements to the rooms and customer service, this hotel could be much better.
Joseph Noblett
Just got home from a lovely stay at the Illunion Hotel. We were a bit worried before we arrived after reading some bad reviews, but we can honestly say we really enjoyed our stay. The hotel was clean, the beds were comfy, the showers were great, and the views were lovely. It’s a little way out from the main hustle and bustle, but we actually liked how peaceful it was. There are bus stops right outside, and for just €1.60 on the bus, it was easy to get to Mijas or Fuengirola.
The pool area and gym were clean, and the pool towels were nice thick ones, not the thin cheap towels you often get. The staff were friendly and helpful, especially the guy who checked us in on the night shift.
The only downsides for us were the pool only being open from 11am–5pm, and there wasn’t a shop on site, just drinks available from the bar.
Overall, we’d definitely recommend this hotel and would happily stay here again
Manuela Willbold
My stay here was great and Jose, who spoke perfectly English and German with me, helped me extend my stay at a better rate than Booking.com. The location offers wonderful views, the facilities are great with the outdoor pool and gym accessible during the day, but the spa is charged extra. Beaches can be reached by transport and it's great for a calm wellness stay.
Ann G
The location is perfect, between Marbella and Mijas.
The variety and quality of the food at the breakfast buffet are very good. The views from the restaurant terrace are fantastic, and the garden and pool area are very well maintained with beautiful landscaping. Exterior and interior design of the hotel is fantastic.
The service was acceptable, but I wish the staff had been a bit friendlier and more smiley, and less grumpy. Considering it wasn’t high season, they seemed quite tired. Also, none of our messages on the booking platform were answered during the 14 days before arrival, which was a bit disappointing. It was difficult to get their attention and required several attempts.
The room we were given was on the ground floor, and there was noise until late at night from their restaurant. The room also felt a bit damp and looked like there might be some issues with mold. It was a bit dusty surfaces and a little shabby everything, and the fridge smelled strongly of bleach.
Considering the price we paid (€150 for one night), I expected the service and room condition could be a bit better.
