Ganesha Bassi
Just returned from a lovely week away. The restaurant managers Sanjeev & Fernando are fantastic and both so kind hearted. They catered to my allergens and took their time to make sure me and my family were comfortable.
Amazing reception team who were always happy to help with anything. Toni and the mini club team were fantastic with kids and the overall entertainment. The lifeguard was also lovely and friendly as well as the cleaners.
Our only issue was the location as no shops nearby however there is a bus stop outside the hotel and also the option of getting taxis (this can be costly). I would absolutely recommend this hotel and the kids did not want to leave! Thank you to all the staff for a lovely stay - we will be back
Kerry Nicholson
Set in well manicured grounds, this hotel is ideally located between the picturesque pueblo of Mijas and the very touristy Fuengirola. The facilities include a swimming pool, gym, sauna, Spa so easily qualifying for the Spanish 4 stars. The rooms are sizable, well appointed with views over the pool or the countryside. There is a spacious restaurant on site with a buffet style service for all meals. The choice though could be better. No specific vegetarian choice. Especially as non-vegetarians also eat vegetarian food. The reason for giving a reduced score for service was due to at breakfast the staff immediately switched off all the heating and drink machines at 10.30 (end of breakfast service) without asking if everyone had finished. It would take a few seconds but improve the guest experience. Also when booking in and out none of the staff asked if we needed help with our luggage. I had to use and maneovre the luggage trolley into a lift etc. Luckily when leaving a fellow guest helped with our luggage - none of the staff. Otherwise the staff were friendly and professional.
Krume Spasovski
Overall, we had a pleasant stay. The swimming pool is excellent, clean, well-maintained, and one of the best parts of the hotel.
The rooms are quite old and could use renovation, but they are clean and reasonably well maintained.
The food is tasty, but it is quite expensive since meals are charged separately, which makes the overall stay more costly.
The only thing that really disappointed us was the service in the restaurant. The head waitress/restaurant manager was not friendly and often came across as rude and unfriendly, which affected our overall experience.
With some improvements to the rooms and customer service, this hotel could be much better.
Joseph Noblett
Just got home from a lovely stay at the Illunion Hotel. We were a bit worried before we arrived after reading some bad reviews, but we can honestly say we really enjoyed our stay. The hotel was clean, the beds were comfy, the showers were great, and the views were lovely. It’s a little way out from the main hustle and bustle, but we actually liked how peaceful it was. There are bus stops right outside, and for just €1.60 on the bus, it was easy to get to Mijas or Fuengirola.
The pool area and gym were clean, and the pool towels were nice thick ones, not the thin cheap towels you often get. The staff were friendly and helpful, especially the guy who checked us in on the night shift.
The only downsides for us were the pool only being open from 11am–5pm, and there wasn’t a shop on site, just drinks available from the bar.
Overall, we’d definitely recommend this hotel and would happily stay here again
Kristóf Klein
We’ve had a really good stay here for a few days, a car is probably a must so you can visit Mijas and nearby small towns or beaches. It’s a calm and really nice area, the pool was perfect as well as the buffet breakfasts and dinners.
However we were really surprised that not even a glass of water was included in buffet dinner, they charged us for every drink!
