suzanne N
A really lovely hotel with old world charm. Gorgeous setting with views of the ocean. Very close to the beautiful mijas pueblo (5 minute drive, taxi or bus). Staff always friendly but be prepared to try out your Spanish (absolutely acceptable in my opinion - you are in Spain after all). Service sometimes a bit patchy as every few days the hotel has a large influx of guests on coaches and they get very busy. When coaches not there it is the opposite and very calm and relaxing. I was sad the pool was fenced off when it was almost 30 degrees many days we were here, however it is October so I understand. Overall I would recommend.
Eliza Bisc
Fabulous pool & a little childrens pool too. Great views all around. Short taxi up to the lovely town of Mijas where theres loads of history & little streets & shops & cafes & restaurants. Great friendly service & fab breakfast buffet. My room was big & really nice.
Outdoor plus
Not a bad hotel per se, but I stayed one night on August 28th/29th. I paid before arrival. It was a business trip to Marbella. I asked for an invoice but didn't receive one. I was told it would be sent. It's now October 14th. After many emails, I still haven't received an invoice. They're not even responding to my emails.
I'm not going back.
Bart
Robyn Nolan
Extremely unsafe for women. We had consistent issues with the door handle and lock in our hotel room and our concerns were dismissed by staff and management. The issue was hastily rectified after hours of back and forth between us and the front desk (the solution was simple - call maintenance to fix the handle but that was too much of as issue for management and maintenance to resolve as quickly as they should’ve.)
Staff/management were not in the slightest bit understanding or empathetic to us when we brought our concerns to them.
Despite the above, Tony the poolside bar man was an absolute treasure and treated us and all other guests kindly and was a delight to chat to every day. He deserves 5 stars for professionalism and kindness alone!
Joanna Żak
The staff isn't entirely friendly, and their English is not good. They are not aware of what is going on in the hotel, they do not know where to go for activities and entertainment. The rooms are cleaned cursorily. It's definitely not a 4-star standard. The dishes in the restaurant are dirty. the breakfasts are monotonous and just plain bad.The pool area is clean with good view, the pool is large, and the loungers are in good condition.