Mijas

Sadia Islam

I stayed here for two nights, and unfortunately it was nowhere near worth the price. I genuinely don’t understand how this hotel has a 4-star rating—it felt much closer to a 2-star experience. There were a few positives. The location is excellent and within walking distance of the town centre. The breakfast was also decent, with fluffy scrambled eggs and tasty pastries. However, the negatives far outweighed the positives: * The Wi-Fi was terrible and barely usable. * There were no bins in the room, and the bathroom didn’t even have a lidded sanitary bin. * The walls are incredibly thin. You can hear everything!!! * We found ants in the room, and I woke up with bites on my legs after sleeping. * The shower was awful. The temperature constantly switched between freezing cold and scalding hot without warning. * There was no ironing board or iron available in the room. I was genuinely surprised, as even many 2-star hotels provide one. I don’t know how this wasn’t mentioned in previous reviews. * The hotel advertises facilities like pool tables, air hockey and arcade games, but they’re all chargeable. Expect to pay €2 for the pool table, €1 for air hockey and extra for the arcade games. These facilities are also in poor condition, so it feels misleading to advertise them without making it clear they’re not included. * If your room overlooks the river, be prepared for a bad smell in the evenings. It made sitting out on the balcony quite unpleasant. * There’s only one pool, so it gets very crowded. * We booked as a couple but were given two single beds pushed together instead of a proper double bed. The gap between the mattresses was uncomfortable, and my leg kept getting stuck between them. * The toiletries were very basic—just hand soap and a combined hair/body wash. There were no extras like a toothbrush, toothpaste, slippers or tissues. * The TV had very few channels. We only had something to watch because the World Cup happened to be on. Overall, I wouldn’t stay here again. Aside from the location and breakfast, the hotel was disappointing and didn’t feel deserving of its 4-star rating, especially considering the price we paid.

milly howe

Absolutely appalled by our experience at Grand Hotel Costa del Sol. What should have been a relaxing holiday turned into stress, illness and genuine concerns about food safety. The first major issue came at dinner when I was served a sausage that was visibly raw inside. We immediately took it to a member of staff, who removed all the remaining sausages from the buffet and had them cut in half and cooked further. We spent part of our holiday feeling unwell. Shockingly, this was not a one-off incident. At another dinner service, we were served chicken that again appeared raw/undercooked in the middle. We took photos because at this point we simply could not believe it was happening again. After already becoming unwell earlier in the holiday, finding more undercooked meat was genuinely alarming and completely destroyed any confidence we had in eating at the hotel. To make matters worse, on the day of departure we were initially told our all-inclusive would end at 12pm despite not leaving for the airport until the evening, leaving us with hours at the hotel without food or drinks. It was only after raising our concerns and complaints about the food issues that they finally agreed to let us keep our all-inclusive wristbands until we left. The location may be lovely, but sadly the experience was overshadowed by poor food standards, lack of communication and handling of guest concerns. Serving meat that appears undercooked not once, but twice, is simply unacceptable. We left feeling disappointed, frustrated and very relieved to be going home. I would not return.

Rhianna Alleyne

The hotel was amazing. The staff were kind and helpful. The room itself was very nice and very clean, the only complaint i had about the room was the balcony door couldn’t close properly and the beds were separate instead of 1 double bed (not ideal for a couple who love a cuddle) The walls were a bit thin since i could hear a couple next door arguing at about 2 in the morning lol. but that’s not necessarily the hotels fault. The pool is something i saw people complaining about but if im honest, i thought the pool was lovely and deep enough to swim in for all ages and abilities or good if you wanted to just cool off. The drinks were lovely but i would say small so i would finish a drink in one go and have to go get another but they tasted phenomenal. There was good options for food but i wouldn’t say it was the best food for all inclusive it was cold sometimes and lacked flavour on certain dishes. However breakfast was AMAZING. there a coffee machine in the food all and up in the lounge area which had a good selection too. There’s ATM’s, Vending machines that had snacks, drinks and pharmacy supplies (plasters, bug spray, toothpaste/brushes, sexual health products and menstrual products which i thought was good and inexpensive. There was lots to do in the area and the beach was clean and safe for all. We even visited Gibraltar on our trip which the hotel staff helped out with a lot! All in all i would recommend the hotel and re-visit for sure!

Rahil

I stayed at Hotel Grans Costa del Sol and overall had a pleasant stay, though there are a few areas where the hotel could improve. First of all, the reception staff were very friendly and helpful, which made check-in and any questions during the stay easy. One of the bar staff members was especially kind and made us some very nice non-alcoholic drinks, which we really appreciated. The cleaning staff were also excellent. They cleaned the hotel and rooms every day and were always very polite and hardworking. In terms of the hotel itself, it felt more like a 3-star hotel than a 4-star, as some areas look a bit old and could use renovation. Our room walls were slightly dirty, so refreshing some rooms would definitely improve the overall experience. Unfortunately, the pool was closed during our stay, so we couldn’t swim and I cannot comment on the pool facilities. The food in the restaurant was tasty, but the breakfast was quite similar every day. It would be nice if the hotel added more variety, especially more savory options, since not everyone prefers sweet food in the morning. Also, different meats were sometimes cooked in the same area. It might be better to separate them—for example, placing red meat on one station and chicken or fish on another, since not everyone eats every type of meat. The hotel also organized singing sessions and entertainment, which we discovered by chance and really enjoyed. It would be even better if guests were informed about these activities in advance. Overall, I would recommend this hotel for a budget-friendly stay. The sea view is beautiful, and despite a few small issues, we still enjoyed our time here.

Moon

My honest take after a 2 night stay This was a surprise weekend getaway arranged by my wife but unfortunately the experience was nowhere near worth what we paid. I really cannot understand how this hotel holds a 4 star rating it felt much more like a 2 star standard. There were a couple of good points. The location is fantastic just a short walk to the town centre and breakfast was perfectly fine with fluffy scrambled eggs and nice pastries. That said the downsides completely overshadowed those positives. The Wi Fi was practically unusable. There was no waste bin in the room at all and not even a lidded bin in the bathroom. The walls are incredibly thin you can hear everything from neighbouring rooms I could even hear private moments from other guests. We found ants in the room and I woke up with bites all over my legs after sleeping. The shower was awful the temperature constantly switched between freezing cold and scalding hot without warning. There was no iron or ironing board in the room. I was genuinely surprised as even many 2 star hotels provide one. I do not know how this was not mentioned in previous reviews. The hotel advertises facilities like pool tables air hockey and arcade games but they all cost extra. Expect to pay 2 euros for the pool table 1 euro for air hockey and more for the arcade machines. These facilities are also in poor condition so it feels misleading to advertise them without making it clear they are not included. If your room overlooks the river be prepared for an unpleasant smell in the evenings. It made sitting out on the balcony quite uncomfortable. There is only one swimming pool so it gets very crowded. We booked as a couple but were given two single beds pushed together instead of a proper double bed. The gap between the mattresses was awkward and my leg kept getting stuck in it. The TV had very few channels. We only had something to watch because the World Cup happened to be on. Overall I would not stay here again. Aside from the great location and decent breakfast the hotel was disappointing and did not feel deserving of its 4 star rating especially considering the price my wife has paid.

Kerry Nicholson

Set in well manicured grounds, this hotel is ideally located between the picturesque pueblo of Mijas and the very touristy Fuengirola. The facilities include a swimming pool, gym, sauna, Spa so easily qualifying for the Spanish 4 stars. The rooms are sizable, well appointed with views over the pool or the countryside. There is a spacious restaurant on site with a buffet style service for all meals. The choice though could be better. No specific vegetarian choice. Especially as non-vegetarians also eat vegetarian food. The reason for giving a reduced score for service was due to at breakfast the staff immediately switched off all the heating and drink machines at 10.30 (end of breakfast service) without asking if everyone had finished. It would take a few seconds but improve the guest experience. Also when booking in and out none of the staff asked if we needed help with our luggage. I had to use and maneovre the luggage trolley into a lift etc. Luckily when leaving a fellow guest helped with our luggage - none of the staff. Otherwise the staff were friendly and professional.

Krume Spasovski

Overall, we had a pleasant stay. The swimming pool is excellent, clean, well-maintained, and one of the best parts of the hotel. The rooms are quite old and could use renovation, but they are clean and reasonably well maintained. The food is tasty, but it is quite expensive since meals are charged separately, which makes the overall stay more costly. The only thing that really disappointed us was the service in the restaurant. The head waitress/restaurant manager was not friendly and often came across as rude and unfriendly, which affected our overall experience. With some improvements to the rooms and customer service, this hotel could be much better.

Joseph Noblett

Just got home from a lovely stay at the Illunion Hotel. We were a bit worried before we arrived after reading some bad reviews, but we can honestly say we really enjoyed our stay. The hotel was clean, the beds were comfy, the showers were great, and the views were lovely. It’s a little way out from the main hustle and bustle, but we actually liked how peaceful it was. There are bus stops right outside, and for just €1.60 on the bus, it was easy to get to Mijas or Fuengirola. The pool area and gym were clean, and the pool towels were nice thick ones, not the thin cheap towels you often get. The staff were friendly and helpful, especially the guy who checked us in on the night shift. The only downsides for us were the pool only being open from 11am–5pm, and there wasn’t a shop on site, just drinks available from the bar. Overall, we’d definitely recommend this hotel and would happily stay here again

Manuela Willbold

My stay here was great and Jose, who spoke perfectly English and German with me, helped me extend my stay at a better rate than Booking.com. The location offers wonderful views, the facilities are great with the outdoor pool and gym accessible during the day, but the spa is charged extra. Beaches can be reached by transport and it's great for a calm wellness stay.

Ann G

The location is perfect, between Marbella and Mijas. The variety and quality of the food at the breakfast buffet are very good. The views from the restaurant terrace are fantastic, and the garden and pool area are very well maintained with beautiful landscaping. Exterior and interior design of the hotel is fantastic. The service was acceptable, but I wish the staff had been a bit friendlier and more smiley, and less grumpy. Considering it wasn’t high season, they seemed quite tired. Also, none of our messages on the booking platform were answered during the 14 days before arrival, which was a bit disappointing. It was difficult to get their attention and required several attempts. The room we were given was on the ground floor, and there was noise until late at night from their restaurant. The room also felt a bit damp and looked like there might be some issues with mold. It was a bit dusty surfaces and a little shabby everything, and the fridge smelled strongly of bleach. Considering the price we paid (€150 for one night), I expected the service and room condition could be a bit better.

Natalia S

We had a very successful and enjoyable stay at the hotel. Overall, the experience was great, starting with the superb location and the stunning view. The pool area is also fantastic, and the loungers with the atmospheric umbrellas created a really nice vibe. ​The rooms were very clean, beautifully decorated, and featured a nice, comfortable bathtub in the bathroom. ​However, there are a few areas that definitely need improvement: ​Breakfast Options: The biggest downside was that there were no fresh vegetables for breakfast—only baked tomatoes, English-breakfast style, and that was it. I believe this should be fixed, especially nowadays when so many people prefer to eat vegetables. ​Coffee Quality: It would also be amazing to have a milk frother for the coffee or a proper coffee machine that can make specialty coffees. That would be a huge plus! ​In-Room Entertainment: The TV in the room is a bit small and could use an upgrade. There was no Netflix or any other option to connect to streaming services or a network. ​Despite these drawbacks, it was a good stay.

Steven Edwards

this was our 6th trip to the hotel and as always it has been absolutely amazing. We love coming and spending a few weeks relaxed Ng after a busy year. The staff make this hotel! They are so lovely and always interact with our 7 year old daughter. The food is excellent and it was great to see a change in the evening meals setup. Looks lovely now and always a meat and fish cooked fresh for you. The only thing I would change is adding some cable machines in the gym. we will be back next year and possibly at Christmas. Thank you for such a great trip everyone at the trh mijas.

Filipe Ceia

Spent a week here on vacation. The hotel is perfectly located and has a wonderful view and pool area. The common spaces are very well maintained and the pool bar is an amazing place to drink a glass of wine at night. The people who worked there were generally very friendly too. However, there are some problems. The rooms are very dated and you hear everything through the walls. The breakfast is honestly horrible, there was a lot of variety but very poor quality, and the "clean" dishes were often dirty and had specks of food still attached to them. It was very off-putting. The food options by the pool were a lot better, although on the expensive side (for instance beer was about 3 times the price as it was just outside the hotel). The service was good but there is also room for improvement. I arrived by car (EV) and although there is apparently a charger in the garage, nobody in the reception knew how it worked. The second time I asked, the person told me "I don't know, that's your problem" so I just gave up on that. Also for the first time in a hotel I had cleaning lady knock on my door asking me to do the check-out over an hour before the time limit. Not a huge deal, but not nice. Overall, the hotel has good things, it's good value for money, but it should by no means be a 4-star hotel.

AL BALUSHI

During my visit to this hotel, I had some observations from my previous stay. It seems the management has addressed the cleanliness issue, as I found the hotel to be very clean. The breakfast was also good, and the hotel's location is excellent. Our room was on the third floor, and the view from the balcony was wonderful. Please note that tea or coffee is not available in the room as the hotel charges for this . Regarding parking, unfortunately, the hotel charges five euros per day. I think this price is a bit excessive. It would be preferable if the price were one euro per day for hotel guests, as it's unreasonable to pay five euros per day for a two-week stay. I hope the hotel management will consider this request. I highly recommend staying at this hotel due to its location and the excellent service provided by the staff.

Jo W

We stayed for 8 days. Lovely clean hotel. Staff were very helpful. Plenty of loungers by clean pool. Dated but with grandier, not scruffy. Quiet, not loads of teenagers, kids or loud music etc. Walkable to loads of shops, restaurants & bars in Mijas.