Rose
We had such an amazing stay here! The room was very nice and so spacious, we also had a beautiful view from our balcony. The pool is quite big and very beautiful. The location was amazing as well, there was so much to do near the hotel and it wasn’t too noisy either. The breakfast was absolutely amazing and the hotel staff was so incredibly nice. We would also like to give a special thanks to bartender Oscar, he was so incredibly nice and made us the best cocktails we ever had! I will definitely stay here again when we visit Tenerife, I literally can’t recommend it enough! It was incredible and I’m very sad that we had to leave.
Sophie Doran
We picked this hotel based on reviews and pictures. I would suggest that people don’t listen to these and make the mistake we did
The rooms spacious, but everything else was of a lower standard than either expected or for what it cost us to stay there… which was a lot considering!
To start with we was given 3 different check in times - we eventually got our room at 3:30pm, which we had been waiting since 1pm with a small infant.
If you want a space/lounger around the pool, be prepared to get up for 6am to ‘reserve’ one - despite signs saying this cannot be done, but this seems to be for show and it is a complete free for all.
2/7 days our room wasn’t cleaned at all and I had to ask for it to be done, there was also broken tiles over the balcony which isn’t ideal with a crawling infant.
I was charged an additional €70 to park my hire car at the hotel for my weeks stay.
Only staff presence was in the restaurant, other than this a couple of entertainment staff during the day and reception - I didn’t see a life guard the whole week I was there.
As a whole this hotel was massively overcrowded and simply couldn’t cater at ‘4* standard’ I’d say 2* and that is being generous.
As someone who goes to Tenerife every year, I thought this would be great for our first holiday with our little boy but it was disappointing to say the least. We spent most of our time away from the hotel, which shouldn’t be the case when so much money was spent, and quite frankly wasted.
This hotel doesn’t live up to its name as the ‘Best’.
Carrie Fox
Just had 10 nights all inclusive here and honestly it was brilliant. The animation team are fantastic, evening entertainment was great, lots of laughs and something for everyone. Food we couldn't fault, again something for everyone even picky eaters. The pool is amazing and there is plenty of loungers throughout the day. Location is great but everything you need is in the hotel tbh.
Would definitely stay here again. If you want a fun, easy going holiday this is the place to be.
Hannah S
We have just returned from a 7 night stay at Best Tenerife...
We had the most wonderful holiday and overall we would highly recommend this hotel.
The 4 star rating is spot on. One of the highlights for us were the wonderful, welcoming and friendly staff. From the reception staff, cleaners, restaurant staff and animation team, they were all outstanding. Every single employee made a special effort to interact with our 2 young children. The cleaners were very happy to hear my 5 year old speaking a little bit of Spanish that she had learnt before we came. The animation team were very funny and again, great with kids.
We were also impressed with the quality of the travel cot provided for our 1 year old. We often find that the travel cot provided is very uncomfortable with an awful thin mattress but at Best Tenerife it had a high quality mattress and my son slept very well in there.
The location of the hotel is ideal - plenty in the area but away from the main strip. Nice and quiet in the evenings which is what we wanted with having young children.
The rooms were cleaned daily to a good standard, towels replaced and clean cups provided.
The only down sides were how busy the pool area was. It was difficult to get a sun bed if you hadn't 'reserved' one by around 9am. The pool looks bigger on the pictures but it is very clean.
The food was good but not amazing. There was plenty to find each morning and evening and was definitely edible! They try their best to cater for everyone, including all nationalities. The Paella was one of my favourite dishes.
We would return to Best Tenerife in the future and would like to thank the wonderful staff. They really did make our stay unforgettable!
Reuben Moga (ReubenTheExplorer)
This hotel was amazing to stay at in tenerife, they had very good swimming pools but sometimes it does get crowded and you might need to wake up at 7AM to put some towels on your sun chairs to 'reserve' them, and free drinks at the bar. There's a great buffet with many different food options, and the staff are very kind and helpful. Many places to go outside of the hotel with the family. The rooms are good providing a TV, a cupboard with a safe and a mirror on the door, a bathroom with a big mirror, a shower and a toilet, Two big beds and a desk. In conclusion, the hotel is perfect for a family of 4 or a couple going on holiday.
My Booking
