Davy D'agostino
We stayed at Horus Paradise from August 30 to September 13, and unfortunately, our experience was very disappointing.
Negative points:
Food: Poor quality, repetitive dishes, often cold. We even got sick during our stay, which is unacceptable for a 5★ hotel. In addition, freshly squeezed orange juice is charged €3 at breakfast, even though it should be included, and a cocktail at the pool bar costs €5… unacceptable given the price of the stay.
Bars: Several smell of stale alcohol, giving a sense of poor hygiene.
Reception: Some staff members are unpleasant, especially a female employee (present in the evening, of Asian appearance) who does not greet guests and responds in a cold and unfriendly manner.
Sunbed organization: Impossible to find a spot as towels are placed overnight and remain all day without intervention from the hotel.
Atmosphere: The bar stays open until 2 a.m. with very loud music, which is unbearable for rooms directly above.
Cleanliness & rooms: Maintenance is insufficient, particularly in the bathrooms.
Positive points:
Several large, well-maintained and pleasant swimming pools.
The hotel grounds are attractive.
The beach is beautiful and close to the hotel.
Convenient location: Side Antique is only 3 minutes by car or bus. Buses pass in front of the hotel on the main road and can be taken directly by raising your hand.
Conclusion:
This is the third time we have visited the Side area, and we are disappointed. The hotel has potential, but there are far too many negative points: poor and paid basic food, insufficient hygiene, unpleasant reception, monopolized sunbeds, and noise disturbances. For a hotel advertised as 5★, the standard is far below expectations.
This was our first and last stay, thank you.
Hamid Ahmadi Moghaddam
Very nice hotel with good service. The location was good, the staff was caring and friendly. The pools were clean and food and drinks were everywhere.
Every night there was a show which we also enjoyed, especially the Cuban show.
The only thing that was bothering us was the shower; it was periodically for 10 seconds warm and then cold. Besides the shower drainage was partially blocked so the water was not going away soon.
Other than this, my family enjoyed the stay in the hotel.
It is to be mentioned that we were in the main building.
Lindsey Smith
An honest review. I will start with the positives.
Great location, nice pools although repairs are needed. A few good staff members mainly on the reception bar.
Rooms are dirty ,towels not replaced beds not changed floor has mud all over, walls have food and drinks spilt on. food isn’t just bad it is horrific and that is being polite we had to eat out everyday as a family of 5 and we couldn’t even make do. Ended in sickness for 2 of us. Drinks are poor quality and disgusting beer. All inclusive is not all inclusive.
No sun loungers people arguing and fighting over them. If you go in the pool people take your things off the sun loungers. I would say I am well travelled and this is at best a 3 star hotel. I would not return and would not recommend
Aisha 123
Amazing location in side right on the promenade which you can take a nice long stroll along to get to the old town which is full of life. The hotel is lovely, great pools and facilities and plenty of snacking options during the day. I would say the hotel food is okay not amazing; but I don’t think you get great hotel food in any hotels in Turkey. It’s not bad but if you get bored of the food there the hotel is surrounded by plenty of nice and reasonably priced restaurants right outside. I would still recommend this hotel as a lovely place to enjoy a holiday in side. The staff fancied my husband so was a little pissed at him but didn’t let it ruin the holiday, also you have to ask staff for information they won’t tell you all the details. Crepes by the pool were 10/10. This is very much a family hotel so lots of kids, which we didn’t mind but some people might. We also enjoyed the a la carte restaurant on the last night which is included if you stay for 7 nights, the food was okay but experience was lovely as we went at sunset and have a sea view dinner.
Andres Andema
This hotel is in a pretty good location – the old town of Side is about 2 km away on foot, and a big plus is that the hotel has its own beach just across the promenade. The beach is sandy with a nice seabed, making it pleasant to go swimming. The promenade runs right past the hotel and leads all the way to the old town, which is especially beautiful in the evening, with plenty of restaurants and street vendors.
The restaurants offer decent food – nothing to expect a culinary experience from, but the views alone are worth it. Many of them also have live music, which adds to the atmosphere.
A big plus is that the area is mostly visited by European tourists, and you hear very little Russian, which we consider a positive – Russian tourists often tend to be unpleasant.
Some parts of the hotel buildings could use a refresh, but overall the rooms are fine – you’ll spend most of your time by the pool or the sea anyway. Cleaning could be more thorough – I’d rate cleanliness around 8 out of 10, but overall it’s acceptable. A special note: the elevators are very slow, so we mostly used the stairs – not ideal if you're traveling with a stroller.
The staff was friendly, helpful, and polite. Of course, there were a few less pleasant individuals, but that happens everywhere.
Food was on par with most 5-star resorts – nothing extraordinary, and it can get a bit repetitive, but you won’t go hungry. Bars offer the basics, so your thirst is covered. Don’t expect great beer or cognac – but that’s not a deal-breaker.
The pools were clean, but there weren’t enough sunbeds – same issue by the beach. Some guests leave their towels on the beds to reserve them for days, even when they’re not around. The hotel should consider collecting all sunbeds in the evening and cleaning the whole area, then redistributing them in the morning – this would help prevent long-term reserving.
A bit strange: to use the water slides, you had to buy your own inflatable ring. The hotel charged €30, while you could get one on the street for €15. The hotel should invest in quality rings instead of guests having to buy multiple ones throughout their stay – we went through three in a week.
The fact that the internet was poor and came at an extra cost was annoying at first, but in the end, you're here to relax – not to sit online.
One thing we didn’t like was the excessive amount of commercial stalls on the hotel grounds, especially in the outdoor areas – these could be replaced with more sunbeds or relaxing zones. There's already plenty of shopping just outside the hotel and in the nearby streets.
All in all, we give the hotel, staff, and food a thumbs up. It definitely deserves its stars and is a great place to spend a relaxing vacation.
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