Aaron Stielstra
Outstanding. I was working on a movie which required me to stay here two times, about 2-3 days apiece. I was knocked out by the courteous service and the attentive nature of the front desk clerks. All of them. I was stranded one day without a room or my driver for 5 hours, and they were completely accommodating. This I have never experienced in hotels, and I was at a fancy one in Rome that treated me like a hobo once I checked out. Not here. You can barely get hotels to store your luggage sometimes. The superb customer service is just for starters. The food is higher echelon restaurant quality, with buffets supplying you with everything. I loved the Spanish dishes, and the home-made pancakes, eggs and bacon at the breakfast grill were all divino. I gained a lot of weight. The maids were so kind and smiling. I can only imagine this is because they are happy to work in the hotel, and you can feel it in the atmosphere, in the walls. For some people, the tourist residents may seem strange, as they seem to never leave the hotel. I didn't frequent the pool area, which was popular, complete with shopping opportunities brought right to you. I found the night-time entertainment charming, definitely not too loud or obnoxious. They play covers from Elvis to John Denver to Pink Floyd. My last night the rock and pop songs ended by 11 PM. I felt safe and secure here. To leave my window open at night and hear the crashing surf is a memory I won't forget, and maybe Liz Taylor and Richard Burton, who stayed here back in 1970, appreciated the same. The promenade isn't my favorite place, so I understand many guests staying indoors here. The upstairs patio lounge is fantastic, by the way. Also, clean rooms with decent air conditioning. I hope some day to come back. Grazie tutti for everything.
Lyndsey
A pleasant 2 night stay before catching the ferry to La Gomera. The hotel is on the paseo maritimo, a very convenient/walkable location for everything in Los Cristianos. Staff are friendly and helpful, the room had a sea, pool and port view, a coffee machine, bottled water on arrival, robe and slippers, individual aircon control, good wifi. There was a little bit of noise in the evening from outside but it was not that loud, didn't go on too late and overall the hotel was surprisingly quiet. The breakfast and dinner buffets were decent with plenty of variety/choice and good quality produce. It is a pleasure to sit outside for breakfast and dinner in December. A pool with plenty of sunbeds and seating and an outside jacuzzi. Also a sauna.
Laura Eden
My husband and I have stayed at this hotel several times and will continue to do so because we can't fault it.
There is always a warm welcome. The reception, catering and cleaning staff are all very friendly and helpful.
We have joined the H10 loyalty programme which has many benefits.
The hotel is located in a quiet part of the town but there are shops and eateries within walking distance, and a local market twice a week. The rooms are tidied and bottled water is provided daily. The restaurant offers a good selection of food on a different theme each evening. The entertainment is enjoyable and varied. We can't wait to book our next visit!
Nick Lawrance-Ellis
We've been coming for years, which is probably the best review. It very much is what it is - a boutique adults only hotel. The staff are always friendly, often remembering us year to year. The food is a buffet plus food cooked for you, or there is an a la carte for a small supplement.
The pool is not huge, but big enough for the size of the hotel. The rooms are well appointed even at the entry level, and the suites are worth the extra if you can. I'm writing this in our 9th visit and we've already booked the tenth for next year.
Christopher Adkin
We stayed here in October 2025. The first look at the hotel is a little disappointing but as soon as you walk through the door that goes away. Its dated for sure but it is spotlessly clean. The pool area is washed down every morning and the cleaning staff are fantastic and always friendly. Definitely upgrade to a sea view room as the sun set photos are like something from a postcard. The rooms are small but comfortable and again really clean. Breakfast is to die for with so much choice and the staff are very welcoming. Located on the front is fantastic and a few mins walk is all it takes to get to the harbour with the main restaurants but there are some lovely ones nearby in the other direction too. Overall we loved it.
