Club Lyda Hotel

Adam Jarch

Food was nothing special – repetitive and without much creativity. Definitely don’t come here if you expect any kind of culinary experience. It’s warm, colorful, and there’s plenty of it, but that’s about it. With kids it’s not really a win either – the hotel doesn’t seem to count on families too much. We stayed in September and there were no animations or even basic kids’ facilities. The walk to the sea is quite far and crossing the main road from Heraklion with a stroller felt a bit like an adrenaline sport. The shuttle bus to the beach is fine, but you’re tied to fixed times (10:00, 12:30, 15:00). The beach in Gouves is great when the wind calms down, but after a windy day it was full of seaweed and the waves were rough (end of September). Walks around the hotel are basically impossible – best to rent a car and head somewhere else. For example, Stalis beach is fantastic with kids. On the positive side, the hotel staff were all really kind and friendly. But overall – we probably wouldn’t come back.

Jáchym Metlička

We had a great 7 day stay at the hotel. The staff were very friendly toward us and our small children. The food was great. We honestly never used the pools - it was 100% sea for us. I would come back to this place

Bella

Visited for a week as a family trip, unfortunately it was not an enjoyable experience. The hotel lists a number of amenities which are not actually included such as 5 pools when in reality there are only 3, a spa which doesn't exist, entertainment where none was on at all that week, an arcade which is a few claw machines. Staff were rude and dismissive shrugging shoulders when notified about the broken air conditioning in our room. The manageress was hardly seen and her office was in a hidden spot hard to locate. the rooms were dirty, only one room in the apartment had air conditioning which then broke a few days in leaving all four of us to sleep in one room. Shower water ran yellow and a window handle fell off. Food was terrible with little selection, we ended up eating out for all 3 meals every day which cost us a few hundred a day. For an all inclusive hotel, only free drinks were local beer wine or off brand soft drinks, cocktails are €8 which was disappointing. Su beds also frequently broke and a parasols actually flew out as clearly broken and hit me in the face. This should not be 3/4 starts at all and was a terrible experience i would not recommend.

Oleksandra Chumak

I recently stayed at Lyda Hotel and I absolutely loved it! One of the best things about this place is the incredibly friendly and welcoming staff — they really make you feel at home from the moment you arrive. But the real star of the show is the DJ, Dali! He’s hands down the best staff member — so fun, energetic, and knows exactly how to keep the vibe going. He made every evening unforgettable! I 100% recommend this hotel to anyone looking for a great vacation in Crete. You won’t regret it!

Oleksandr Tishchenko

I stayed at this hotel, and I must say — it was absolutely wonderful! Despite its rating, the quality of service and experience exceeded all expectations. The food was delicious every single day, and the rooms were always clean and well-maintained. The pools were spotless, and even the outdoor tiles were washed daily — a small detail that really shows their commitment to cleanliness. But what truly made the stay special was the staff. Everyone was incredibly kind, always smiling and ready to help. Special thanks go to a man named Dali — the heart and soul of the evening entertainment. Every night, he hosted Showtime — whether it was a quiz, dance party, or karaoke, he brought great energy and fun to the event. What’s even more impressive is that he speaks (if I’m not mistaken) five languages — definitely French, Greek, English, and German — so conversations flow easily no matter where you’re from. He clearly gives his all to make sure guests are enjoying themselves, and his positive energy is contagious. I truly recommend this hotel to anyone looking for a warm, clean, and fun place to stay. Don’t let the 3 stars fool you — this place shines bright!