Club Lyda Hotel

Oleksandr Tishchenko

I stayed at this hotel, and I must say — it was absolutely wonderful! Despite its rating, the quality of service and experience exceeded all expectations. The food was delicious every single day, and the rooms were always clean and well-maintained. The pools were spotless, and even the outdoor tiles were washed daily — a small detail that really shows their commitment to cleanliness. But what truly made the stay special was the staff. Everyone was incredibly kind, always smiling and ready to help. Special thanks go to a man named Dali — the heart and soul of the evening entertainment. Every night, he hosted Showtime — whether it was a quiz, dance party, or karaoke, he brought great energy and fun to the event. What’s even more impressive is that he speaks (if I’m not mistaken) five languages — definitely French, Greek, English, and German — so conversations flow easily no matter where you’re from. He clearly gives his all to make sure guests are enjoying themselves, and his positive energy is contagious. I truly recommend this hotel to anyone looking for a warm, clean, and fun place to stay. Don’t let the 3 stars fool you — this place shines bright!

Oleksandra Chumak

I recently stayed at Lyda Hotel and I absolutely loved it! One of the best things about this place is the incredibly friendly and welcoming staff — they really make you feel at home from the moment you arrive. But the real star of the show is the DJ, Dali! He’s hands down the best staff member — so fun, energetic, and knows exactly how to keep the vibe going. He made every evening unforgettable! I 100% recommend this hotel to anyone looking for a great vacation in Crete. You won’t regret it!

Lea Thompson

This is not a hotel that will receive repeat custom. I was lucky with room listening to fellow travellers. The food and drink choice is terrible and what is served is of low quality. This hotel should have stayed self catering. Nearly everything is extra, you cannot get a glass of water between 9.30am and 11am. The bar closes at 10.30pm so no water again until 7.30am. The snacks are served regimentally for 1 hour, 1 small tray (of their choice) at a time for over 1000 guests. Pay a little extra and go elsewhere. The only saving grace for this hotel is that there are two others. Valentina's and Rena's very close by where you can get nice food and drink.

Sammy Barlow

Stayed at this hotel for 2 weeks just arrived home. If you have kids i would not recommend this hotel, there is very little entertainment for them at night and non existent in the day! i did ask at the reception and was told they have staffing issues. food not so good over all not good for kids the evening meal does state no kids menu so was very hard to find something or them. the walk to the beach s about 10-15mins but you have to cross a main road first with no lights so not very safe! The hotel does have a bus on but does not run weekend, the little entertainment they do have they also do not do anything weekend its like the hotel shuts down on a Saturday and Sunday. On a brighter note the hotel is very clean the pools are very clean and the staff are lovely its just a shame the food, entertainment and distance to other areas lets the hotel down. Also if your AI they only offer brandy, Raki and Oozo, wine and beer on the alcohol no vodka not even the cheap version - i have always been offered cheaper versions of alcohol on the AI and obvs pay for the proper makes anywhere else but not this hotel. snacks during the day (or should i say snack) is at 11 for an hour which was onion ring or a pastry of some kind. nothing else during the day apart from cake around 4/5 - ice cram for kids isnt offered through the day just at lunch/dinner. Felt a bit cheated with the AI to be honest. I wouldn't stay here again, i did see the reviews about the above when i booked but thought id see for myself and gutted i didn't change the hotel now - if they at least put more snacks on in the day for the kids if they struggle to find something and entertainment was better it wouldn't be as bad!!

karin

Starting this review, i want to say that the staff, especially the service, are very kind people. They are attentive and always listen to requests. The location is pretty okay, with a bus stop at a near walking distance. The beach is also not far ( about a 10 minute walk). This is just what you would expect from a 3-star hotel. Now to all the negatives: we arranged our trip mit TUI and booked a double room. We are a family of four and expected two rooms, but unfortunately we got one small room with four beds and one small bathroom. After bringing this to the attention of the receptionist there wasn’t anything she did or could do to help us but only told us to contact TUI. We did, they agreed with us and spoke to reception - we spoke to the manager, a bit intimidating but it was clear she was trying to help us understand that it wasn’t their mistake but TUIs. In the end we stopped trying, we weren’t willing to pay more money for another room and the discussion just stressed us. What was the cherry on top for us was definitely the food. I don’t want to criticize the cooking, since different people like different kinds of food, but it was a very disappointing experience for my family and me. It wasn’t very vegetarian friendly and the smell of pork was very overwhelming on some days. The most basic of foods just had a weird taste to it and even vegetables and fruits tasted old and flavorless. We all had to endure terrible stomach aches. Maybe its just that we are not used to the food but it was a singularly terrible experience. I lost my appetite because i didn’t look forward to eating and after spending so much money for the hotel, i wasn‘t willing to dine out to spend even more. Outside our room was a lingering smell of sewer and farts, that was extremely penetrant at night. So much so, I had to sleep with my hand covering my nose. The AC, which was above my little brothers bed, leaked water overnight, my brother sometimes waking up drenched in cold water. They fixed it, but it only worked for a couple of hours before it started leaking again. To sum all this up, there are definitely worse hotels and considering the kind service it was a decent experience. But when you are on vacation you shouldn’t have to get used to bad conditions in order to be able to enjoy it. I almost want go give it two stars but again you can’t choose who enjoys your food and who doesn’t. Wouldn’t visit again but i do not blame the workers! Management should definitely renovate their rooms, be more specific in their room descriptions and start investing in quality foods. Despite all this we thank you for welcoming us!