Adam
I stayed in the Pierre horizon apartments and I'm very happy with my stay, the room was great, the staff were very helpful, the hotel is four stars were as the apartments are 3 stars, personally I think the apartment themselves are 4 star very spacious the only thing is that the reception is located in the hotel but your able to use the pool and facilities of the 4 star so it's a win win, for the price it's was great, it's about a 10-15 min walk from the strip and nightlife, there's a hill but it's not a big problem and because it's a 30 odd storey building the lifts might not be as fast as a standard lift but not too long either, €200 deposit when you check in I paid in cash and received it within 10 mins of checking out, they left me plenty of towels and toilet roll and as long as you leave the place tidy when you check out there shouldn't be a problem, I was shocked to see some of the negative reviews. I'll be sure to stay next time I'm in Benidorm
Caitlin M
Lovely room and view, but I wouldn't stay here again.
When we arrived we carried our luggage up to the entrance just to realise there's no reception desk in the building, we had to then carry our luggage up a massive hill to check in at another building to be told our room isn't ready. When we asked what time to come back they said they don't know, most of the staff were unfriendly. Our room wasn't ready until 6pm
Shower water would be hot for less than 10 minutes and then turn freezing cold 😖
Emily Kerr
Really enjoyed our stay here, room was great, clean/tidy/modern. Loved the shuttle bus and access to hotel pool too.
Location was good and the views from the apartment were amazing.
However we checked out on the 16th October which was 8 working days ago now and still haven’t received our €200 deposit refund which is disappointing.
Kyle Faulkner
Stayed here for 4 nights was pretty good. The swimming pools were drained (probably because of the time of year) but you can use the indoor swimming pool in the Hotel Benidorm East just down the road, also there is a free minibus that takes you down to Levante Beach at the hotel down the road. Would stay here again. Great view from balcony we were on 6th floor so probably much better view from higher floors.
Jack Haigh
We honestly loved our holiday here. Rooms were perfect, amazing view, only issue with hotel itself is the location as it’s at the top of a massive hill. Apart from this, i have a massive issue with deposit. When we left we made sure our room was spotless, all rubbish bagged up, and no damages whilst we were there. We paid a 200€ deposit which i never received back, and after emailing them got no response . Room was perfect when we left and we caused no issues therefore should have received our deposit back (paid on card and told 5-7 days which we have waited). Will not be returning due to this condition
