Jordan Smith
Me and my partner have just got back from a week stay at the Alcudia port suites hotel and it was amazing. The hotel is clean and the rooms are stunning. The staff are so attentive, polite and helpful. The food and drinks were so good, with such good options at breakfast, lunch and dinner. One thing we loved was the location, with it being so close to some amazing restaurants, the port as well as the beach. We visited the spa and the gym whilst on our stay and found the vacilities to be perfect. During our stay it was my partners birthday and we were surprised with a lovely bottle of champagne and a lovely hand written note for him. Overall we had the most amazing stay and can’t wait to come back.
Michael Cheng
Amazing Stay – Carmen Truly Saved Our Holiday!
Our experience at Bordoy Alcudia Suites was outstanding from start to finish, but what truly set it apart was the incredible staff—especially Carmen, who went above and beyond when I lost my passport.
Losing your passport on holiday is a nightmare, but Carmen handled everything with such calm professionalism and genuine care. She guided us through every step contacting the bus company even checking in on us regularly to make sure everything was going smoothly. Her kindness and support turned a stressful situation into something manageable. Thanks to her, we were able to relax and enjoy the rest of our trip.
Aside from that, the hotel itself is fantastic. The spa, pool, and gym are all included in your stay, and everything is beautifully maintained. The rooms are modern, spotless, and thoughtfully equipped even including a straw beach bag with towels, perfect for when you head to the beach.
YIJIA YAO
Good location. Close to everything but bit loud at night since it is right next to the main street.
Room is comfy. Our basin was clogged, it got fixed next day. Good housekeeping service.
Staff are friendly here but not professional enough. They forgot our order when there was only like 10 tables of guests…we waited for 40 minutes to get the food…and same thing happened again at the bar.😅
A bit overpriced for this level of 5 stars hotel.
Evelyn Duong
I had the pleasure of staying here in the suite with the seaside view and wow did it not disappoint. The room was huge and felt very luxurious and comfy.
The suite:
It was separated by a door and had a nespresso machine, two tvs, a king sized bed, two sinks and a rainfall shower. Plushy robes and slippers also provided and a cute straw bag to put your stuff inside and towels. The AC/Air conditioning was also functional but only on one half of the room. It was enough to bring our room fron 25°c to 23.5°c. The couch was also so soft and comfy. The balconies were also spacious and provided a great view of the sea and beach. The shower gel etc also was very nice :) The one thing that did bother us was the confusing light function, we turned on the lights near the bed and it was flickering until I took the hotel card out to turn the power off. The fan and tv remote were also not functional, which I do not find acceptable, especially if we are spending a good amount each night. Hence the star deduction for the rooms.
Service and food:
The employees were very helpful and friendly and the food at breakfast was good. Decent selection and I loved the detox juice. Carmen is really helpful and friendly and even booked us taxis there and back. Bonus that its adults only.
Location:
Central to everything, 3 mins by foot to the beach, infront theres markets and stores and even a ben and jerrys ice cream vendor. Really amazing. The cafe behind the hotel is also amazing, I highly recommend it if you like patisseries.
Amenities:
Pool outside was nice and the seats also comfy. The pool could be a bit colder especially when its 30°c or hotter. We ended up going to the beach more often because it was colder there. We also tried the spa area and same thing, water was lukewarm and the saunas were not functional. Not acceptable for a 5* hotel.
I would come back to this hotel, maybe even try the presidential suite, but the hotel really needs to fix these issues.
tahirih swan
I have now stayed at this hotel for two birthdays now and I can say NOTHING short of excellent ! It was my second visit this time a solo trip and standards are still very high it was a pleasure to stay here again and I’m extremely happy I returned. The staff are exceptionally warm, friendly and helpful the hotel is lovely the food chefs kiss all in all an amazing stay.
My Booking
