Jose Guerra
I had an amazing stay at CM Palace Hotel in Mallorca. The hotel itself is incredible – beautiful, comfortable, and maintained to a very high standard. What really made the experience special was the staff. They are truly 10-star professionals: friendly, attentive, and always willing to do everything within their power to make guests feel welcome and comfortable.
From the moment I arrived until the day I left, I felt genuinely cared for. Their dedication and kindness made my holiday even more enjoyable.
I highly recommend this hotel to anyone visiting Mallorca, and I will definitely be coming back. Thank you to the entire team for such a wonderful experience! ⭐⭐⭐⭐⭐
Jayne Anderson-eade
Hotel was very nice. Good breakfast nice snack bar by the pool for lunch and drinks throughout the day. Only had B&B. Had the buffet dinner on first night but glad we didn't pay for half board. Good choice but some of it was quite bland!
Rooms were spacious, very clean and bright. Could do with two comfortable chairs in the rooms. There was one dining chair so one of you had to sit on the bed. There is plenty of room for two comfortable chairs in the premium rooms. Bathroom has no extractor fan and gets very damp so towels don't dry even when it's hot. The room had a slight musty smell. There was some black on the cornice I noticed. I wasn't the only person to comment about this. Had a nice terrace with sunbeds and table and chairs.
Could do with more sunbeds as people place towel on beds before breakfast. But I was told they would be making more room for sunbeds for next year as they were moving the terrace bar.
I have stayed in other hotels where the sunbeds are covered at night and kept very clean. But at Mallorca palace, the cushions looked like they could do with a good clean. They were just stood up at night and when it rained they were soaked through and took most of the next day to dry. The gardens are kept beautiful.
Most of the staff were very helpful and nothing was too much trouble. There were a couple of exceptions though. Overall not really what I would expect for a hotel that is advertised as 5 star.
Stephen Baggaley
Our 2nd stay at the CM Mallorca Palace and it only gets better. From the moment we arrived we felt part of the family, nothing too much trouble. Super room/suite, overlooking the pool, with a separate lounge area and double size balcony. Breakfasts and dinners were excellent, with plenty of choice. Entertainment in the lounge was super on the nights we stayed in, especially One Beat.
Allan Doyle
Brilliant hotel would give it 7 stars if I could.
You are greeted on your arrival by staff who take your bags and then take them to your room. The welcome and booking in experience is next to none as you have an individual experience with a complementary drink.
The hotel is lovely and cool.
The rooms are all pool facing and have a balcony with seating areas. The staff are very attentive but not to much.
We loved this hotel so much we booked it again for next year.
K. Wervenbos
The hotels earns its 5 stars because of the quality of the service and the team. Price quality is impressive (outiside the season visit). Highly recommended
