Jo Jeffreys
Fabulous hotel. Positioned on the cusp of where the high-end, plush side of town meets the touristy promenade - although you'd never guess it as the hotel is a slice of peace and tranquility. Comfortable room with privacy on each balcony/terrace. Staff superb and very kind - and some a little humourous and cheeky to make you smile! Two heated pools, rooftop infinity pool and jacuzzi, and ample deck chair locations. Views from the rooftop with sea one side and mountains the other is stunning. Evening music alongside dinner was beautiful - pianist, sax, violinist, singer. Never loud, always in keeping with the relaxed mood. The highlight was buffet breakfast and dinner. As vegetarians, there was ample excellent buffet choices plus an option to request a vegetarian/vegan main the day prior, although we never found this necessary as the buffet was so good and different every night. Bravo to the chefs for being so inclusive for veggies. Only suggestion for the hotel is the food labelling - whilst there were clear symbols for allergies and vegans, there wasn't a symbol for vegetarian, and sometimes the labelling positions were in the wrong places. Unfortunately twice we tucked into salads to find small pieces of meat or fish. Hopefully a simple fix!
Jay L
We stayed for our honeymoon for two weeks - excellent food, excellent evening entertainment, great pools, phenomenal and friendly staff, great place for people looking for a calm and relaxing stay. The chef made a special vegan main for me every day off-menu, each dish was phenomenal and the catering was brilliant.
Only ‘cons’; gym is a bit small and outdated, small weights and no air con, jacuzzi did not appear to be clean with some soil at the bottom (but it is outdoors), and my husband said that the meat he ate was often quite dry/tough.
Overall we loved our stay in Tenerife and the hotel :)
Jennifer Wood
Stayed here last week in room 136A in a suite the rooms were lovely lots of room never seen so many coat hangers. Had our beds turned over and a chocolate left on the bed too every evening. Food was good lots of choice all the staff very helpful, entertainment good too especially Freddy Mercury tribute act, acrobats and flamenco dancers. Plenty of sunbeds too, only thing that I was upset about was on my last full day I nipped to supermarket across the road for some fridge magnets and was literally half an hour to get back to find my towels, book and sunhat had been removed as the lifeguard had removed them because I wasn’t there, yet 2 days before there was 2 sunbeds left for 5 hours and the towels were not removed, I get that people cannot claim sunbeds then they disappear for hours on end before returning but to remove them after 1/2 hour was a bit mean. Would definitely go back and recommend this hotel to all my friends despite the towels episode
Dan Spenceley
Recently stayed here for our first trip to Tenerife.
We were in a standard room, and for it being standard, it was really nice. Very spacious bedroom and bathroom, along with a walk in wardrobe and safe. The room had both air conditioning and a ceiling fan. Cleaning service was faultless.
Our room was on the ground floor, but we still had access to an outdoor area with two loungers of our own, and a small shared grass area with rooms along our side of the hotel.
The pool area was well sized, with plenty loungers. Only had an issue getting a lounger on 1 of the 7 days, but that was more because we were later than normal. As well as the two pools on the ground floor, there is an additional rooftop pool with more loungers.
The breakfasts were good, with a good range of options. Main positive for me was the egg station where a chef was always on hand to make an omelette or fried eggs. Can’t speak for the restaurant on a night as we went out to eat each night.
I would say this hotel has a very chilled atmosphere, no doubt helped by the fact it’s adults only. The staff are very pleasant and always seem happy to help.
Location-wise, it is really close to the beach and many restaurants, albeit it is atop a small-ish hill. Wasn’t an issue for us, but something to note, in case this could be an issue for you.
Overall, I would very much recommend this hotel, and would definitely consider returning.
Jon S
So impressed by this hotel! Exceeded our expectations! Rooms are comfortable, pools are heated and has plenty of loungers. Breakfast great with lots of choice and the location is perfect. Booked for next year whilst still on holiday! Can’t recommend highly enough!