Michelle Szczypior
Booked a triple room for a birthday getaway for my Daughter and my Mum. We found the room to be comfortable, clean and spacious. The beds were also comfortable and we had a good night's sleep. Personal preference but I prefer 2 pillows not one. The only thing I would have changed was the air conditioning, it didn't work well. The hotel is in a great location a stones throw from the train station-cafes-bars and shops, cheap and cheerful which was what we were after, the staff were very pleasant and helpful on our stay.
Catherine Gaughan
Don’t waste your money! This hotel is by far the worst place I’ve ever stayed in, room was dark & dingy if you open the curtain you’re looking into another room, the bathroom stinks of sewridge. Worst of all the beds, I am destroyed in bites from bed bugs , I took photos of the bugs in the bed & the welts left all over me, including my face, I complained to reception they moved us to another room & advised me to speak with the manager the next morning, the next morning a different man was on reception, extremely rude, I explained I wanted to speak to a manager & was asked why? I explained everything showed him the pictures & he could see my body was destroyed in bites… his response…. We checked the room, no bugs… maybe you brought them with you in your luggage… from Ireland!!!!!! Absolutely disgusting & so ignorant & rude!
Don’t waste your money
Jack Cullen
This hotel is a dump 💀 Feels like being in a car park or hospital. The rooms are shabby. The bed is low, feels Iike a cheap sofa bed.
The windows won't close and they open onto a shared space so it's not safe to skeep.
The bathroom is overlooked with no curtains - are they perverts?
The staff have zero enthusiasm.
Torremolinos should put this hotel down, it's a embarrassment - take some pride in your business!!!!
Bogdan Andrei
The hotel is located in the center of Torremolinos and that is all that it has to offer. The room was dusty, the walls seemed to have not been painted in 15 years, still covered in calcium and the ceiling was bloated from paint and floods. First time i had complaints regarding how the room was cleaned after spending the night. No privacy, whatsoever. You could hear everything from the nearby rooms. You can also hear clealy outside with the windows closed. The corridors are narrow and smell of urine. Air conditioning cools at the cost of silence. It sounds like a buggy running and it does not have cooling control. It's operated by a light switch on the wall! For the tv you need to pay a deposit at the reception... The beds are shaky and move at the slightest turn. You'd think that you can at least take your coffee in the morning on the terrace that is next to the hotel dining room on the 4th floor. No. Access on the terrace with cups is forbidden. After spending a night, i moved to a nearby studio which charged only 15 euros more per night but offered all the comfort and amenities and was super clean. Check booking for nearby apartments for rent and avoid Kristal hotel altogether.
Stuart Watson
Stayed last year was cheap nice room for price comfortable clean shower was good was good air conditioner keeps it cool in brilliant location staff are friendly
