Work
Overall rating:4/10
This hotel definitely needs a complete renovation. The only real advantages are the location and the beautiful view from the pool.
Food: 3/10
The only positive things are the fresh bread and fresh greens. However, for a 5-star hotel, the food selection is very disappointing. You will never find seafood here, and there is no proper poultry or steak. Breakfast is basically cheese and eggs, with no fruit or desserts. For lunch and dinner, there is more variety, but the quality and selection are nowhere near what you would expect from a 5-star hotel — it feels more like a 2-star hotel.
When it comes to fruit, the only option is watermelon, served at lunch and dinner.
Another serious issue is cleanliness. The cutlery is sometimes dirty, which is unacceptable for a hotel of this category.
Accommodation: 3/10
The rooms are very old and clearly require renovation. The walls have outdated wallpaper, the furniture and overall condition look worn, and the bathroom is especially disappointing. The bathroom light takes around 5 seconds to turn on. The toilet is grey rather than white, including the toilet seat and other fixtures. The TV is about the size of a laptop.
The bedding was also dirty, which is unacceptable for a hotel of this category. I will attach photos showing the condition of the room and the need for renovation.
Wi-Fi: 2/10
The Wi-Fi connection in the room is extremely poor — there is only one bar of signal. There is no Wi-Fi available outside the building or at the beach, which is very inconvenient.
There is a shuttle bus to the sea, which is a plus.
If you are not particularly concerned about food, Wi-Fi, or accommodation conditions, you may choose this hotel. However, if you expect the hotel to match the price you pay and the advertised 5-star standard, I cannot recommend it.
Nubian hippy
Chef Selahattin is very friendly and helpful. As a vegetarian he made sure I had enough food to eat. Every meal time he walked through and showed me all the foods that I could eat. This was very helpful and reassuring. All the other staff were also friendly and helpful. This hotel was the perfect location for my 1st solo trip. If I ever visit this area again I will definitely stay here again. It's the perfect adults only hotel.
Naomi Hodgeman
This is a fantastic Hotel, set in beautiful grounds with several pools. The rooms appear to be in the process of being refurbished but they are still fine. Lovely views from the rooms balcony. Now, lots of people complaining about the food, mainly Brits I notice, if you are afraid of trying anything new then that's a you problem, the food at this hotel is varied, fantastic quality, I've tried loads of new foods and I'm glad I did, the food is delicious and if you really are a stick in the mud about food, you can still get burgers and pizzas and chips if you must. The chefs do a fantastic job here. The staff are amazing, they really are, I did not meet a single staff member that wasn't great at their job, attentive and helpful and so friendly. Special shout out to the housekeeping team, restaurant staff and bar staff. They all go above and beyond. Fantastic in-house spa/massage/Turkish bath that you really must try if you come here, again, the staff there are wonderful too. I haven't a single complaint. The management seem to be good sorts too. I definitely want to stay here again.
Joanna Hodgeman
The hotel is a lovely charming hotel with character. Basic rooms but spotless (the cleaners do a amazing job). Whole hotel is clean and hygienic. All staff are amazing. Anything you want doing they will do instantly. The food in restaurant is real Turkish food . (NOT kebab shop Turkish in England!) Has enough lovely dishes for everyones pallets. If you are looking for junk food like nuggets and chips and burgers all day stay in England or go on holiday to a place these are popular..maybe benidorm.
We have had no problem with the Mediterranean food. All fresh and such a amazing choice. Puddings and cakes to die for.
The bar staff work very hard all professional and very helpful. Yes the all inclusive finishes serving Free alcohol at 10.30 pm , but bars still open if you need more.
The hotel has beautiful grounds/gardens. And a lovely walk in garden up to a view point which is stunning.
The pools are lovely and very clean and maintained well.
The spa is amazing!!!! I had the second package and it made me feel so relaxed for the rest of the holiday. My skin was glowing. The spa manager was so helpful all week with questions we had about best places to visit etc.
The receptionist was lovely and helpful
Lastly the manager was a lovely he has only just taken over hotel and is slowly rebuilding and improving the whole hotel. I adore his mum. Who comes to sit with us daily. It is a family run hotel. It felt like home to me. It was definitely a relaxing break I needed. Will be returning later this year.
Shannon
I was hesitant after reading the reviews some people have wrote but I decided to stick with it and not change hotels. Can't fault the hotel and staff. If you have booked this hotel expecting 5 star then you will be disappointed. The saying is you get what you pay for and its exactly that. Food is limited but it depends what you like to eat theres options their. Pool is lovely and very peaceful not too busy when we was there. Spa is 10/10 very well looked after and they know what there doing. Clean room and air con. Cleaners came everyday with fresh towels and bedding clean and changed. Town center in 10/15 min walk the hill is a killer to walk up but easy enough to walk down. Hotel will order you a taxi and will be there within 5 mins if needed. They also offer a free shuttlebus to the beach but you couls also walk. Would definitely say its a 3 star hotel. English understanding isnt great in hotel but they try there best to help
