Victor Barbu
We are currently staying at Viking Garden Hotel & Spa, and unfortunately our experience has been disappointing overall.
The biggest issue has been cleanliness. Our room was not cleaned to an acceptable standard, and the toilet and shower were very dirty upon arrival. We also experienced maintenance problems with the doors and windows.
To be fair, during the last couple of days there have been some improvements. Management seems to be paying more attention, the food quality has improved, and there have been evening entertainment programs that guests can enjoy.
The location is acceptable, but the surrounding area is currently affected by ongoing construction work. There is a lot of dust and general mess around the hotel, which reduces the overall holiday atmosphere.
The hotel mainly caters to Russian and Turkish guests. This was not a problem for us, but many aspects of the hotel, including the food and entertainment, seem to be designed primarily for those guests.
The all-inclusive drinks selection is very limited. Only beer, vodka, gin, water, sparkling water, Pepsi, and Mirinda are included. Most other drinks cost extra. The coffee served is instant coffee rather than freshly brewed coffee.
The private beach area was another disappointment. Special water shoes are needed to enter the sea comfortably because of the stones, and all beverages at the beach must be paid for separately despite the all-inclusive package.
We were also surprised that during our stay there was no watermelon and no ice cream available, which are usually basic expectations for an all-inclusive summer holiday in Turkey.
The staff experience was inconsistent. A few employees were genuinely friendly and helpful, some were simply doing their job, while others appeared rude or uninterested in assisting guests.
The atmosphere is not bad, but considering the facilities, cleanliness issues, limited all-inclusive options, and maintenance problems, we feel the hotel is overpriced for what it offers.
Pros: Improved food, evening entertainment, some friendly staff.
Cons: Dirty rooms and bathrooms, maintenance problems, limited all-inclusive drinks, paid beverages at the beach, no watermelon or ice cream, inconsistent customer service, construction work nearby, poor value for money.
Overall rating: 2/5 stars.
xbro 2
Great hotel, very central and walking distance to the town, beach only 10 min walk or the hotel provides a shuttle bus. Take beach show les as it is small pebbles and really sore on bare feet.
Staff are fantastic and although we were only a few of the brits that were staying at this hotel we were made very welcome.
The is hotel has the feel of a small hotel and would highly recommended staying here
Guido Rings
We booked this hotel in Kemer, Antalya province, with "On the beach" for a very good price in early May (700 GBP for two/all-inclusive/including flights), and we were very happy: Really impressive buffet, very good service and very good location for that price. Sure, there are hotels closer to the beach, but they tend to be on parts of the Kemer beach that are literally packed with sunbeds (difficult to distinguish between closest friends and neighbours). The private Viking beach (for all Viking guest hotels/there are three or four) is out of that packed area and half an hour walk, but there is a free shuttle bus several times per day. We took the shuttle one way and walked back, which gave us more freedom.
Worth knowing:
1) If you arrive at the hotel or leave outside of breakfast/lunch or dinner times, you might not get any food or just a bit of bread and cheese, so you might want to put a sandwich in your luggage.
2) The currency in most of Kemer is the euro, so if you have some euros at home, take them with you for souvenir shopping, food and drinks outside, the market in the city centre on Thursdays and tips. Turkish lira work well in supermarkets (discounter BIM is a 10 minute walk from your hotel!) and some restaurants further away. Also, there are plenty of ATMs not far from your hotel, i.e. It is definitely best to get Turkish lira after arrival from an ATM, if you want to get them at all. We found it worth for BIM (Turkish tea, coffee, sweets, etc. as souvenir).
3) There is a great cat population in Kemer, and cats are tolerated in most places in Turkey: We love that, and we would recommend to carry some dry cat food and water for the little ones, e.g. from BIM. Interestingly enough, we were repeatedly thanked by local people for feeding the cats! It is seen as a show of respect for non-human animals that share your surroundings but are unfortunately unable to book all inclusive.👍
Overall, if you keep the price in mind, a 5 star experience.
jasmine miah
Came here after reading some good reviews. We asked for a family room which they did provide however everyday after a certain time we would experience strong gutter odor which was disgusting. We asked them to change our room but they offered a smaller room which was not suitable for us. Staff are not welcoming and seem upset all the time. Mojito you have to pay extra for and beds are low quality. On the positive side food is not too bad. Location is pretty decent and swimming pools are okaish. Hotel had no jacuzzi in the main swimming pool which was a huge disappointment. Kids room needs better timings.
The spa treatments I must say was amazing. Anes, Ahmed and Faysal were very helpful and nice. They went over and beyond to make our experience wonderful. Absolutely loved the hammam, massage and fish pedicure. Thank you Anes, Ahmed and Faysal.
Definitely would NOT say a 4 star. I would give it a 3 star rating.
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Very good hotel, tasty food, good beach we can leave happy here we suggest that hotel also I want to say thank you melike
