Antony Valente
A bit dated but great facilities.
Cleanliness of the room and the cleaning ladies were great.
The variety and quality of food was amazing.
Unfortunately the restaurant and bar staff have a lot to learn when it comes to hospitality and treating ladies with respect.
For example, serving men when ladies are clearly next, clearing your plate when you haven't finished your dinner, wanting to charge for drinks when they were free 10 mins earlier.
Also clearing drinks that have just been paid for and laughing when asking what happened to the drinks.
Some bars will give you drinks for free, some want to charge.
Not exactly all inclusive when advertising says it is.
jason green
Hotel is average, food is nice, but the rooms are horrific hollow walls can here the people breathing in the rooms next door never mind talking, every single door in the corridor slams shut and sounds like a grenade going off every time someone closes there door , didn’t get an ounce of sleep for the full week because of this
Wouldn’t come back just because of this.
Pools are good and the waterpark down the island is great
LD Travels kieron
The hotel is amazing for families. The rooms were outdated, but the Aircon was amazing like it would freeze the room. The food was very basic as they do not have pork in the hotel however that is not the hotel‘s fault. There was a bug going around my hotel and we did get sick however all the staff were wearing gloves. The pool got closed so many times because parents did not know how to control their kids. Water bottles are around my hotel no matter what but almost everything is extra on the island. They have a Starbucks which is really cool. The entertainment at the island was really fun. However they used way too much AI on the posters I would like to try another one of our hotels nearby as right next door there’s another one but it looks much more modern. However our drinks did get spiked by a member of staff when we confronted them they got very angry to make sure Someone sits at your table or see everyone gets a food.
The restaurant was a joke not because of the food being planned even though it was it was way too small for the hotel accused were there every night so if I own a hotel I would open up the food court on the island and have half of it as a restaurant room nighttime
August 2026
hope henshaw
Me and my family of 4 went on this holiday for 10 nights, i really have nothing bad to say about this hotel, it may not be for everyone but we had the most amazing time and we are returning this year. The staff are absolutely lovely and always working hard to please you! this includes filling up your drinks constantly, we had one staff worker that was the most pleasant man who helped us always, every night at the restaurant he was there to fill up our drinks, provide clean cutlery and just overall help out. The pools were magnificent, always clean and even warm which you don’t get in a lot of hotels, there’s so many variety of pools that we didn’t even get to go around all of them, it helps with the population of people so there’s never any crowding within the hotel. The slides that they provided were brilliant especially for younger children even teenagers like myself, there was no danger and a constant life guard which was always strict on how you went down the pool ect. Overall, the food was brilliant, there was always different varieties every night and the workers created such beautiful artwork out of watermelons which was always on stand at the opening of restaurant, there was a wide variety of fruits, deserts and just overall food! The beach was stunning, even though it might not be everyone’s cup of tea as the water is quite deep, it was still an amazing view and a lovely
place to swim as well as free lounge chairs for you to lay down. Overall the entertainment was just as good, the shows they used to put on at night with fire, belly dancers and acts was brilliant especially for children! Overall i really have nothing bad to say about this, the location and the amount of shops you could visit was just outstanding, we didn’t even have time to travel around all the shops within 10 days because there was that many! they also did a market next to the hotel which was amazing as well especially for when the weather changed. Overall, this is a beautiful place especially for families with children, i recomend this.
Wendy Lee
Originally visited this hotel 10 years ago, returning the following year, then returned this summer. The place is great for children. My grandchildren spent all day on the slides and never got bored. The food in the main restaurant let it down slightly. I like to try new things when I go to different countries and I struggled to find something I liked most nights. The rooms where nice and clean, but the beds were hard and the maid left us without towels one day and toilet roll another. The island was much busier than previous years, but this was expected as a few new hotels have been added. We struggled to find sunbeds, but we were late getting to the island (around 11am), but the staff gathered 6 sunbeds and a parasol for our group and placed them near the pool which I thought was great. The only reasons I have this 4 stars rather than 5 was due to the food in the main restaurant, the maid not fully cleaning the room and the new addition of items you now need to pay for. This makes it more expensive when travelling with children. I've never experienced a hotel where I've had to pay for so many drinks while being all inclusive.
