Georgi Nikolov
The hotel was nothing special for an ultra all-inclusive resort. The food was average, and neither the pool nor the rooms stood out in any way.
As for the staff, they do not treat all guests equally and seem to have their own priorities, especially when it comes to British guests. Drinks are often not prepared properly, and some staff members expect tips if you want more than four drinks, which is completely unacceptable. Not everyone behaves this way, though. A staff member named Feret only made an effort after requesting a tip. He also seemed to be flirting with young girls like me. I am extremely dissatisfied with the staff. They made my friend and me leave the pool at 6:00 PM even though it closes at 6:30 PM, and they only asked us to leave. You should seriously reconsider your male staff, as their behavior is not acceptable. I have no complaints about the female staff. In fact, special compliments to the woman working at the bar near the reception desk – she was very professional, friendly, and provided excellent service. And not to mention that most of the staff could barely speak English, which is unacceptable for a resort that caters to international guests.
Steph Chapina
We had a great time and the facilities was clean. The stuff is a smiling kind respectful. We had fun with my kids. We also did the sports water that is available for extra price. The food was delicious, the waitress were always kind. There a lot of staff for everything. Was a great experience for us. We will come back next year. ☺️ everyone spoke English. The hotel beach was amazing the water clean.
Sarah Eddy
We've had an amazing stay, the location is beautiful. The sservice taff have been really attentive and helpful. Some of the staff speak less English but they are still very lovely and want to help. The food has been great, we've loved the beach location and it's a gorgeous view. Would recommend!
Simon Godwin
We visited turunc resort hotel for 11 night as 7 adults and 2 young children.
Well what can I say: the hotel is amazing, staff is all great very friendly and welcoming, food is very nice and service is fantastic the staff can not do enough for you.
The surrounding of the hotel is beautiful, and lots of places to eat and drink beautiful scenery.
The rooms are spacious and the hotel in general is spotless. The entertainment staff are great and try there best to get everyone involved without being pushy.
And I want to say a big thank you to falkan who was amazing with my 2 youngest children. He was very welcoming and everyone morning he was there ready to do there hot chocolate and got it right every time. The girls felt so comfortable with him and he had built a great bond with them.
Onur Bahadir
I had a wonderful stay here and really enjoyed every moment.it’s walking distance from Turunc. The staff made me feel welcome from the moment I arrived and were always friendly, attentive, and helpful. The room was clean, comfortable, and had everything I needed. The hotel has impeccable views. One of the highlights of my stay was the à la carte restaurant. The food was absolutely amazing, and the service was outstanding. The staff went above and beyond to make the dining experience special. I would definitely stay here again and highly recommend this hotel to anyone looking for a relaxing and enjoyable getaway.
