Patricia Sophie
The atmosphere at the hotel is very relaxed, making it the perfect place to unwind. The staff are extremely attentive, friendly, and courteous – they truly make you feel welcome. Room service is excellent and always reliable.
One of the highlights of the hotel is definitely the themed restaurants, which are very well designed and highly recommended. At the beach, there are always enough sunbeds available, including umbrellas, so finding a spot is never a problem.
However, at the pool it is quite difficult to get a sunbed after 8 a.m., especially near the Oasis and Coral Bar. Many sunbeds are reserved with towels and personal belongings, but often remain unused throughout the day, which can be frustrating. Another small downside is that there is no drink service at the beach – guests have to fetch drinks themselves from the pool bars.
On the positive side, there is live music in the afternoons at the Oasis Bar, which creates a very pleasant atmosphere. The lifeguards also do a great job; they are very attentive and take their responsibility seriously.
Overall, this hotel offers a wonderful stay with excellent service, great dining experiences, and a relaxing environment. With just a few improvements around the pool area and beach service, it could be even more perfect.
2479mario
Great hotel food was exceptional in all restaurants and the main buffet. Rooms were also very good. Air conditioning was very good and it needed to be at 43c in the day and 39c at night. Hotel was quite isolated on Dera island but I guess in a couple of years they will have built up this area. Only issue for us was no adult pool or quiet area for adults only. Not nice having a ball splash you when you’re having a drink at the pool bars.
The sea was like a hot bath during the day and lots of jellyfish were about. Pool water was cooled and refreshing in the heat
Fatme Hijazi
Our family’s experience in Riu was amazing. The place is big but not too big, has all the amenities you can think of, the buffet in the main restaurant was always exquisite, and the staff are super friendly. They go the extra mile when it comes to hygiene too.
The kids loved the slides and the pools; even their snack bars and drinks were all loved by my children. I highly recommend this place for a lovely short staycation
PS: don’t miss bingo night!
Igor Matias
Perfect place to spend quality time relaxing. The rooms are spacious, super comfortable, cleaned daily, and with amazing views. The restaurants are unbelievably good and the food quality is superb! The pool options are good and the bars are nearby and with great and fast service. The staff overall is very friendly and attentive. For the aviation geeks: be ready to see many planes flying over you every day. For the non geeks: you may find some periods of the day to be too noisy given the proximity to the airport.
Overall, deserves 5 stars.
One thing that could be implemented to increase guests comfort is bar service delivery on the beach.
Aya Alkilani
Not Recommended – Very Disappointing Stay
We booked connected rooms with all-inclusive including snacks, but no proper snacks were available for kids – only near the gym! Staff were unfriendly and rushed to clear food 15 minutes before closing. They forgot our late check-out request even after signing papers.
Pools were dirty with hair and sand. No separation between adults and kids – people drinking alcohol everywhere with no respect for Muslim families. The pool snack bar had only ice cream and soft drinks, everything else was alcohol.
Staff treated European guests better. We couldn’t get any service around the pool even when we offered to pay extra. Dirty towels, sunbeds, and glasses were everywhere. My kids were even removed from the pool unfairly.
Very bad experience. I will not return and don’t recommend this hotel. Staff need serious hospitality training.
My Booking
