RIU Dubai Hotel

Lewis Cross

I just want to say me and my family had the most amazing time at RIU Dubai we went in September to celebrate my 21st with my family. The staff are all amazing but the one person that stuck out the most was the beautiful Josephine (works at the buffet in the outside area) she made our stay so much better that we want to come back just to see her! It took us a while to post a review but I’ve finally had the chance too now I want to post this review because she deserves all the recognition. One day we decided to eat breakfast outside which Josephine had served us - such a polite wonderful women. The next day we decided to sit outside again which Josephine then served us again and she stood out so much she remembered all our drinks from the day before which made us all amazed and smile such amazing service! Ever since then we made sure we sat outside so we could see Josephine she always had a smile on her face and we couldn’t wait to see her. Such a hard working lady who made our stay 110% better. It was lovely to grow a friendship with her and speak to her whenever we could. The last day we left we didn’t want to leave her she made our days so much better (we even cried she meant that much to us in such little time) a true friendship!. We are definitely coming back because we all miss her so much! If you decide to go stay at the Rui not only is the food choice great, all the staff are polite and wonderful the place is very clean but to see Josephine your stay will be very much worth it. Josephine you are so strong and amazing keep being the wonderful person you are and we can’t wait to see you again in the future ❤️ From the Family ❤️

Stekly Zoltán

We stayed at RIU Dubai from October 15th to 21st, and everything was absolutely perfect from start to finish. The hotel is beautiful, spotless, with amazing pools and a wonderful beach. All of the staff members were extremely friendly and professional, but I would especially like to mention Louis from the main restaurant, who showed 110% kindness and helpfulness towards us every single time (we were traveling with children), Ernest at the pool bar, who mixed the most delicious cocktails, and Sultan at the reception, who was always there to help us. But honestly, every single staff member deserves praise — they were all outstanding. The food was delicious with an incredible variety — there’s truly something for everyone: adults, kids, lovers of European or Asian cuisine — everything was just excellent. We will definitely return, and I can highly recommend this hotel to everyone!

D S

Lovely hotel, very clean. Staff are super friendly and professional. The food is exceptional in all the restaurants especially in the Asian. Menish at the pool bar is exceptional, I needed a cocktail with no sugar and he was very quick to make something that tasted fantastic. The swim up bar needs more stalls, as you either have to stand or kneel at the swim up tables provided. What let's this hotel down is the evening entertainment which is at best 1*. We stayed for 3 nights. First evening it was the White Party. This wasn't entertainment, it was basically you were, asked to wear white clothing and then the entertainment staff then tried to drag you up to dance. Rock Station evening was ok, but we've stayed at 3 different Riu hotels and it's exactly the same show! Surely Riu can be more creative. Then it's karaoke, this is not entertainment. Why don't Riu occasionally get some outside entertainment in. It was very disappointing.

Marcel Müller

My brother and I stayed at Riu Dubai at the end of August/beginning of September – and honestly, it was just perfect! It was already my third visit to this hotel, and every single time it truly feels like coming home. From the moment we arrived, we were warmly welcomed and were even able to check in at 7:00 in the morning – a service you definitely don’t find everywhere. To our delight, we also received a wonderful upgrade to a sea view room, which made our stay even more special. Throughout our entire stay, the whole team was exceptionally friendly, attentive, and caring. What truly stood out was the way they looked after me when I unfortunately fell ill during the trip. The level of care, kindness, and professionalism was something I have never experienced in any other hotel before – simply outstanding! The atmosphere, the cleanliness, the food, and the location all exceeded our expectations. For us, it is clear: for all future trips to Dubai, we will only stay at Riu Dubai. This hotel didn’t just convince us – it amazed us, and we are so grateful for the wonderful memories we were able to make here. A huge thank you to the entire team – you are doing a fantastic job! Best regards from Marcel & Joshua Room 9062

Cinje S

Amazing excellent service, everyone we encountered was excellent … Mohamed From The Italian restaurant along with Jeany, from the pool bar Chabilal,Saw, Martin, From Sports bar Bijay, Bipin, Druv and from Reception Aye, Sebastian and a special shout out for Suhel from housekeeping and Carla from the entertainment team. Basically the entire team is exceptional can’t mention everyone. Thank you for a wonderful stay.