Joe
Rooms are ok, nothing too much to complain about
Glad we didn't go all inclusive as the food in the buffet is not good, however , the food you can buy at the outside bar os good ( not sure if that would be in the all inc or not )
Location is good ONLY if you have a car
Lovely view of the sea and Gibraltar rock, just a bit isolated here.
Room hasnt been cleaned once in the 8 nights we have been here so service abit slack on that.
Small shop on site to get basics
I would stay again if I was in the area, but maybe id go somewhere with a little more stuff to do within walking distance.
Pools are quite nice although abit short on sunbeds when it gets busy.
Overall 4 out of 5 ,
Jude Thomas
Very disappointing experience.
Our stay started badly from the beginning. On 12 June, we had to wait around 3 hours in the check-in queue before finally accessing the accommodation. Once we got into the room, we discovered that the toilet flush was not working. We reported it immediately and were told someone would come to repair it, but nobody came until the following day and only after I had to complain again in person.
On 13 June, the swimming pool was closed because someone had defecated in it, meaning guests had no access to the pool for the rest of the day. Unfortunately, exactly the same thing happened again on 14 June and the pool was closed once more.
These repeated issues, poor maintenance and lack of response had a huge impact on our holiday. This is not the standard of service we expected and the experience was extremely frustrating.
I have requested a refund and I hope management takes this complaint seriously.
steen mortensen
The food is bad! Do not book with breakfast or half board. You need a car.
There is nothing nearby. The rooms are a good size, but everything is self-service.
You need to ask for cleaning and clean towels. The pool area is good. The facilities need TLC.
Essaima AKA BrabusGuy
The location is amazing, and the staff were very professional and friendly. Honestly, everything was great, and I can't recommend this place enough, especially at this price point.
As for the ants that many people mention in their reviews, we didn't encounter that issue at all. The only minor problem we had was with the toilet on the first night. We informed the receptionist the next morning, and after spending about 45 minutes at the pool, we returned to our room and found that it had already been fixed.
I honestly don't understand why some people are leaving bad reviews. It's a great place to visit with the family, and we had a very enjoyable stay.
Roger Swanson
Spicular views of the Mediterranean Ocean with great views from my room patio , pool side and just walking the property. My room had a living room breakfast room combined with a well equipped kitchen. Bedroom was good sized with room for me and my luggage. This resort would be a great place for a family vacation.
