Jenny Davies
Palmera Beach Hotel was beautiful, clean and stylish. We had a problem with our first room, due to my disability, but the manager went above and beyond to make our stay perfect. The room we got was amazing, we had a rooftop balcony, mountain views, it was clean, tidy and fresh. The jacuzzi on the balcony was amazing. All the staff at the hotel were polite, kind and very helpful, especially Mr Nikos in the restaurant, he made our mealtime experiences brilliant, he always made us smile. Food was well varied and always of good quality, we ate well every day, there were plenty of drink options. The garden with the sunlougers was very beautiful and was a nice place to ay in the sun and relax. We had the best stay there and would definitely go back there.
Oksana Zahoruiko
I stayed at this hotel for 7 days, and my experience exceeded my expectations. The staff were lovely and attentive, and all my requests were fully satisfied. The room was clean and tidy. The food was tasty, with a good variety of options available. The hotel’s facilities were excellent, and the atmosphere was relaxing and welcoming. The only minor drawback was that the pool is quite small, but it doesn’t take away from the overall great experience. Special thanks to the manager! I would definitely come back here.
Revital Isabel
Best location for sea lovers! Room with sea view. A bit noisy at night from the restaurants below. Spa is really great, had a massage with Nikos, suoer kind and knws what he's doing; it was amazing.Highly recommended. Some of the staff at front desk are super nice, others not so much. But not rude, just seem impatient. All inclusive meals are delicious all around! Good job. Very nice staff at the dining room. Overall very satisfied.
Loving Life
From the moment i arrived at the Palmera Spa Hotel, i knew I was in for something special. The atmosphere is the perfect blend of luxury and relaxation, modern comfort wrapped in a serene, welcoming setting. Every corner of the hotel feels thoughtfully designed, from the tranquil spa facilities to the beautifully kept grounds.
.
But what truly sets the Palmera Spa Hotel apart is the outstanding service. Every staff member goes above and beyond to make your stay perfect, and one person who truly made my experience unforgettable was Ramona, the waitress. Ramona has a rare gift for hospitality she’s warm, attentive, and genuinely cares about each guest.
The food and drinks were another highlight. Fresh, beautifully prepared, and always served with style.
In short, Palmera Spa Hotel is a dream destination. Come for the spa and the luxury, but stay for the exceptional people who make it feel like home. I would like to pay particular thank yous to karyna and malamo who were amazing and who welcomed me to the resort and dealt with any questions I had.
Thank you to all staff at the Palmera I will certainly be returning if I visit Crete again.
Nick Fryatt
Wow, where do I start . Such an amazing hotel and a class 1 atmosphere, the only thing that beats these 2 things are the staff.
We’ve never been to a hotel where you feel so welcome and everyone is your friend .
We genuinely felt like the staff were sad to see us leave and gave us an amazing send off . From the GM of the hotel to the cleaners we were made to feel so welcome. Big shout out to all the bar staff, boss man, hotel manager, ladies on reception and especially to Romona ( brilliant at customer relationships) and Ali & Nico in the restaurant. Ali’s cooking was second to none and what a legend mr Nicklaus (Nico)is who looked after us incredibly and the funniest man ever, thank you
We couldn’t have asked for a better holiday and everything was perfect
Thank you Nick & Laura
My Booking
