N Lodhia
My experience from pre checkin and checkout was absolutely smooth and stress free! Abdelilleh (Apologies if I spelt the name incorrectly) on front desk for my checkin was brilliant and he was extremely helpful with my requests and currency exchange. He upgraded my room and was always there to help during my stay of 4 nights and to check I was okay and reassure me they were all there to help.
The room with a balcony facing the swimming pools was brilliant with a double bed I’d requested and the very clean.
The choice of restaurants and food was great too and staff there were really helpful during breakfast and dinner.
I was looked after very well by Nadine who ensured all was good with my stay. She’s a lovely member of the guest relations team there.
Haand the lady behind the bar/ lounge was also very caring of her guests and helpful making sure I was okay for everything I needed with my drinks and nibbles topped up promptly.
I loved the SPA and the team there too they were very good at explaining the various treatments and their benefits.
Hadija, Safa, Bushra, Enel, Maria and Ind the manager were really friendly and helpful!
I’d definitely give 5 stars and would stay here again and recommend this hotel!
Feedback to help improve more is:
1. Room service needs to get quicker/ faster
2. The same with the bar/restaurant by the poolside - needs to improve on speed of service
Rangini Rasathurai
Palm Plaza Marrakech is a beautiful hotel, and one of the highlights of our stay was the amazing animation team (Noor, Zack, Hassan, Abdel and Emmie.). They are cheerful, energetic, talented, and truly passionate about what they do, creating a fun and welcoming atmosphere every day. They organize a great variety of activities, making every day enjoyable and our stay even more memorable. A good recommendation for young and old!
Christian Ström
Palm Plaza definitely deserves 5 stars!
We stayed there for three nights with my friend and everything went very well. Breakfast had wide selection of food / snacks and the fresh omelettes made by the chef deserves a mention. Service was amazing, with Nadya (Guest Reservations Hostess) giving extraordinary service, a big thanks to her!
Location & rooms we’re great, with nice views of the neighboring pool and Atlas mountains in the back. As I’ve read from some reviews regarding the noise, we requested a room far away from the reception and got one. Only minus was the wif-fi which did not always work properly. A bidee shower next to the toilet would’ve been a great addition to clean after our own mess and not leave it to the amazing housekeepers. Room was very well cleaned and the linen we’re spotless. Complimentary tea and bottles water we’re also available.
Pool water was cold, but we didn’t mind as weather outside was great and sun was hot.
The hotel gym was amazing with alot of machines & tools for working out as normally hotel gyms just has a few treadmills and dumbells.
Next to the hotel you can find a few (a bit expensive) shops and cheap restaurants with amazing service. I’d personally recommend Cafe Restaurant 7eme! Nearby is also a Almazar Centre with alot of selections for food & shops. Nearby is a great karting place a swell! Uber to the city costs always 50 MAD (5€).
We read ALOT of reviews before booking, and definitely made the right choice by choosing this hotel for our stay.
Overall summary: Everything went well and i can personally 100% recommend this hotel. Thank you so much all crew of Palm Plaza!
Sammi Brauner
The place is great. The staff is not lady. We loved a boy called Abdel. He had the responsibilty for the activities in the pool. Only good vibes at Palm Plaza.
Reda's Videos
The stay exceeded expectations. The property is well-maintained, the staff operates with a high level of professionalism, and the service delivery is consistently on point. Rooms are clean, quiet, and optimized for comfort. Amenities are efficiently managed and readily accessible. I would recommend this hotel to anyone looking for a reliable, hassle-free experience that justifies the spend.
