Jana Mašatová
Amazing hotel with great staff. We felt welcome, the staff is very warm and kind. High quality, fresh and very tasty food. I have histamine intolerance and I could eat everything here and I didn't have stomach aches. Excellent organization of the dinner and I appreciate the good idea that each guest has their own table for dinner.
Elizabeth Drummond
Really great hotel. Wee drink on arrival & reception staff were always very welcoming & helpful.
Room very spacious - loads of coat hangers & storage space. Free drinks - 2 beers, 2 waters & 2 soft drinks. Coffee & tea replenished as required.
We were B&B - the choice at breakfast was massive - something for everyone & constantly being updated. We had an excursion one morning & had to leave before breakfast & hotel prepared a bag for us with sandwich, fruit & juice.
Entertainment in lounge every night with the singers being of a high standard. Particularly enjoyed Oskar Castillo. Bar prices in lounge not too bad - €4.30 for a large glass of wine.
Location is first class - right on the marina so loads of restaurants nearby.
Kev Belam
We had an excellent stay in the Mac Puerto Marina, despite some awful weather. The hotel is in an great location, right down by the sea, with plenty of shops, bars and restaurants on the doorstep. The rooms are spacious, well appointed and well maintained by the excellent staff. All of the staff are friendly and helpful, from reception, to the restaurant, bars, cleaners and maintenance people. The breakfast is really excellent with a very wide selection of choices, only let down by poor quality orange juice, but there are daily changing, freshly squeezed juice combos such as banana and melon. There is a nice lounge bar with nightly changing entertainment. During our stay, we were on the younger side of the majority of guests, with most being in their 70s/80s and from mainly northern European countries, such as Norway. It was an excellent hotel for a winter break, friendly, efficient, comfortable and peaceful.
Jessica Browning
We stayed at Mac Puerto Marina in Benalmádena for a hen weekend. While the rooms were clean and the location was good, the service from staff was disappointing throughout our stay.
We often found staff to be rude and inattentive, particularly when trying to order drinks in the evening where we were left waiting a long time without being served. Breakfast also felt uncomfortable as our group was made to feel unwelcome when sitting together. There were also inconsistent comments made about clothing, which seemed unnecessary and poorly handled.
Overall, although the hotel itself was clean, the atmosphere and level of customer service let it down. I wouldn’t recommend staying here, especially for groups or special occasions.
Dorothy Stalley
I have given a general 3 stars as everything in the hotel was perfect except for the cooked meals which left a lot to be desired which is such a shame as everything else was great. Staff, cleanliness and entertainment. Friends who recommended the hotel were there in October (3Times) and had the same complaint so maybe time to look into this.
