Olena Bachynska
Very good selection of food, lots of healthy choices. I can't confirm any negative reviews on food. Comparing to other all inclusive hotels in South Europe I can say food is excellent
Clean rooms, enough space. Green and beautiful in the surroundings.
Evening show is of a good quality especially acrobatics team ❤️
Elisabete Rosa
We were 3 adults (me + my parents). Wonderful experience
Rooms: we had the family room. Spacious, with a sliding door separating both sleeping areas. Great outside balcony too. Smoking allowed.
There were water bottles inside the room plus the cleaning ladies left water bottles in the corridors for everyone to help themselves.
Food: Main restaurant with absolutely huge variety and everyday different. Catered to food intolerances, healthy eating, kids area, etc. There is also one Fish grill restaurant, one Meat grill restaurant, one Asian restaurant, one Greek and one fast food restaurant near the water park. Honestly I was very impressed with quality of food since it is such a big resort.
Area: huge resort with main pool, very very big. There was the typical towel in chair reservation that I hate, but there was plenty of space for everyone, it never felt packed. There is also an Olympic pool, an heart shaped pool, one round pool, one indoor pool, and lots of private pools for the downstairs bedrooms.
There was a big pool bar near the main pool which was lovely.
Animation: the best I’ve seen in resorts. Everyday was different and they rotate every week. We had live music, circus night, illusion night, pirate night etc.
Even though we were 3 adults I must say the resort is amazing for children. There was a lot of children by the pools, there was a lot of animation for children and teenagers.
There were two bingo nights, one karaoke night, those were also lovely.
We had a fantastic week and would love to come back again! Truly recommended for family time.
Outside area: you can walk on the promenade but there’s only hotels around. Probably better to get the bus or taxi if you want to visit the cities nearby.
Max Mustermann
Food poisoning! Out of our group of 5, 4 got sick over multiple days (including a 2 year old and a pregnant woman), meaning that the food wasn’t only bad on one day. Would seriously like to give the hotel a better rating, but that is just a no-go.
Janet Lee
For 3 young childs family, we always hard to find a seaside hotel with a proper 5 ppls room. This was by far the largest resort we’ve ever stayed in, with the most facilities. The surroundings were stunning — sea views and pools everywhere — and the kids never got bored.
The buffet was excellent, offering a huge variety of options with dishes that changed daily, fresh so many hot dishes. Everything we tried was delicious, and the staff in the restaurant were especially kind and friendly — our children really loved them.
Even peak season, it never felt overcrowded. The bar and theatre were excellent, and the included transfer service was luxurious with a very professional driver.
We also joined a sailing tour: the boat was new, and it was the kids’ first time snorkeling in crystal-clear waters — absolutely breathtaking!
A big thank you to the whole team for making our holiday truly unforgettable.
Richard Holland
Had a fantastic time here. It is a big hotel, maybe 2000 when full, but only about 600 guests when we were there, so felt calm, relaxed and spacious. Loads of pools, but as others state only the Olympic size outdoor pool is heated and it was largely in use for serious swimmers whilst we were there. Other pools are lovely, but perhaps a bit on the cold side for kids at the end of October as the days are cooler. Water slides were largely empty and we had a lot of fun on them. Indoor pool too if you want it. Weather was great mid twenties and sunny except for one warm but cloudy day. Sun loungers were great, big comfy and padded with umbrellas, some are like four poster beds. No problem getting them whilst we were there, probably harder mid season. I think there were 6 restaurants and snacks bars. The food really was excellent. It is catering on mass, but the choice was great and everything tasted delicious, it really did. You really could eat and drink all day, it was gluttonous. Didn't manage to go to the fish restaurant, because it closed mid way through our week, which was a shame. The grill restaurant meat was fantastic. The Asian restaurant was ok, but not anazing. The fish restaurant did stir fry whist you wait at lunch and that was excellent. Loads of choice of breads in the main restaurant all really good. Loved the Greek yoghurt bowls they made up whilst you wait at breakfast. The drinks were fine, local beer on tap and a mix of local and branded spirits, they don't scrimp on the amount of alcohol in the cocktails, if anything there is too much booze in them. Only downer, the apple juice was not very nice, because it was on tap and from concentrate. Great entertainment, but it winds up a bit at end of October. Good kids play area with free mini golf club, but not enough clubs or balls, because people are trusted to return them after playing, but don't, so all the balls go missing. Really good tennis complex attached to the hotel. Shops on site, for groceries, beachware and souvenirs. Big pool bar and main bar and couple of beach bars, which were closed for much of our stay. Beach is fine, nothing special, a long sandy strip, not beautiful, but nice enough. Sea can be rough and waves were up for much of our week, but when it is calm, it is crystal clear and lovely to swim or snorkel in. At least as warm as the pools at the end of October. Rooms were modern, very well appointed and door separating you from the kids, with two bathrooms, although not hugely spacious. Loads of sockets, TV in both sleeping areas, fridge, safe, tea, coffee free water and local soft drinks. All very good. Serviced everyday. Show sport on big screens in main bar. Can use pool of sister hotel next door. I don't go back to places as a general rule, like variety, but I would have absolutely no reservations about returning to this hotel. Top tip, if you hire a car, hire from one of the local rental companies, significantly cheaper than the rental within the hotel. Voulisma is a lovely beach about 45 mins drive east. Knossos is a pile of rubble, not worth the trip unless Greek mythology really interests you. You can do various watersports from the beach, jet skis, paragliding, banana boat etc, but they close end of October. Hersonissos is quite lively, but a bit naff. Enjoy!
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