Chris tian
We had a wonderful experience at the Aura Spa at Ikaros Beach Resort & Spa. A special thank you to Dimitri and his colleague for their kindness, professionalism and warm atmosphere.
My partner and I visited the spa three times in one week because it was simply amazing every single time. The massages were excellent and they always used exactly the right amount of pressure, which made us feel completely relaxed and comfortable.
Dimitri and his colleague truly made our holiday even more special with their positive energy and outstanding service. We highly recommend the Aura Spa to everyone visiting Crete. Thank you again for this great experience!
Mark Dunn
Here at the moment, and so far everything is fabulous. Staff are brilliant and can't do enough for you. Food is really tasty with lots of choice which is unusual for all inclusive. Good selection of drinks including quite a few premium brands.
Nathan Nicholson
The resort itself is wonderful. The layout and construction of the buildings, rooms and pools is perfect.
My girlfriend and I spent a week here all inclusive in a bungalow with a shared pool. Despite a room mix up on the first night which took multiple returns to the reception to rectify, the correct room was eventually lovely, albeit quite small. The wrong room (standard with a sea view) was much larger than the bungalow.
Rooms were cleaned quickly daily. All of the staff at the resort are excellent and probably the best hotel staff I’ve ever encountered.
The all inclusive food was predominantly the same every night. There were themed nights, such as Italian or Greek, but in my opinion this didn’t actually change much of what was on offer. The quality was always excellent however, so no complaints here.
There are also individual restaurants which you can attend once each for free if you have an AI package. We only tried the Italian, and it was okay. I think I’d have preferred the buffet though, sadly.
This was our first time at an adult only hotel, and one thing worth pointing out is the drinks service at the bars. The cocktails are expertly mixed and made, but the service is very slow. It’s not like a typical all inclusive I’ve been to where drinks are quick and readily available, and I’m not sure if the looks of the drinks are as important as the speed in which they are made, but that is just a personal opinion. Queuing at the bars was often not allowed in favour of table service, but this further slowed down the drinks.
We never tried any of the spa services so I can’t comment on those.
The indoor pool was slightly disappointing as there are maybe 10-12 loungers inside, with room for few people. 2 of the days of the holiday were torrential rain and we were basically limited to our rooms, as the indoor pool was full and there was nothing else to do.
The day after the 2 days of rain, the pool bar was permanently shut, despite it being sunny and dry. The poolside towel service also didn’t resume on this day, which was a bit of an inconvenience.
One final note is that there is a huge number of ants around the resort. Bugs are common in most places and luckily our room was safe from them, but they were everywhere, including around the internal walls of the main restaurant in places.
Overall, it would be hard not to give this place a 5 ⭐ rating as it has all the hallmarks of an excellent resort, but there were several small negatives which prevented the place from being perfect in my opinion.
Claire Huelsmann
This is a beautiful resort complete with a lovely, natural setting, many pools to choose from, a lovely beach and several bars and delicious restaurants to choose from. All of the staff were so kind and accommodating. We would be happy to stay here again and would highly recommend it!
Enrique Damaso
This hotel has it all. Service, cleanliness, availability of food, views, etc. My wife and I were blown away Of its beauty, location, and proximity to the airport. We will absolutely stay here again.
