Ken Milne
Had a great time here on our holidays.
A well appointed hotel with very helpful and obliging staff. Food was plentiful and I'm sure something for everyone fit's the bill. Bar and entertainment were decent and as most of the clientele were of mature years nothing too raucous. The pool and garden were spotless as was the hotel and rooms. It is another hotel on the list of a revisit is needed
Anna Vilishchuk
The hotel impressed me with its beautiful building and friendly staff, but what stood out the most was their humanity. When it was my husband's birthday, they kindly agreed to prepare a small cake. It was an unforgettable experience when they brought it to him at breakfast with a lit candle and heartfelt congratulations. Moments like these are often remembered and shared with friends, making it a wonderful opportunity to recommend this place to other visitors. In today's world, it is truly special to meet people who are willing to help with such small, thoughtful gestures, especially when there’s little time to prepare a surprise.
Scrambler Jaxx
31.08.25 came back for a 4 night stay but chose half board this time not b &b as in June this year. Chose half board as I had a look in the dinning room at dinner time last time we stayed and it looked good. How disappointed we were, all the hot food in the dinning room was cold. The old mad chef in charge was his usual unpleasant self. Each night there was a meat hanging on a scewa, chicken, beef, pork but it was always cold or tough as old boots. The beef one night just could not be cut even with a steak knife. If you asked for one of the raw meats on display to be cooked, they gave you the over cooked meats from under the counter. The chips were undercooked and cold as well. It was all very frustrating it could have been so good. Breakfast was the same, bacon overcooked, beans cold, porridge cold. The best part was the pasta which a lovely lady cooked fresh each night. We could only get a side sea view not a suite like in June but it was great, spotless clean as always, lovely bathroom. We did have a problem with one of tge twin beds, I sat on the side of it and it tipped up, after checking we found it fad one caster and legs not all the same length. We told reception first night but it didn't get fixed till two days later. The sliding wardrobe doors stuck and was difficult to open and covered the set of drawers which we couldn't use, we reported it but nothing was done. This is a beautiful hotel but they need to sort out the restaurant. There is an escalator up to the restaurant but when it is busy people are queuing on it. If you buy drinks at dinner you pay on the way out of the restaurant but this also caused a bottleneck, not well thought out.
June, 2025 We are staying at the MS at the moment and cannot fault the hotel. The hotel is amazing, the decor is beautiful and the staff are lovely and very helpful. The restaurant is amazing, the food is fantastic and presented in such a way as to really give a wow factor. There is everything you could possibly want and more. The restaurant is stunning and the view over the pool and beach is lovely. We would definitely come back and do not understand why people have written bad reviews. Yes the hotel looks dated but it is typical old Spainish colours. The bedrooms are massive, the bathroom has a fabulous large bath and separate shower and the hotel provide toothbrushes and paste, shower caps, combs a sponge and even a razor and shaving foam which are excellent quality. The hand wash and moisturisers are all by Ritual and are lovely. Everything is thought about. The biggest selling point is the cleanliness, the hotel is spotless and the cleaners do an amazing job.
The only problem we encountered was the guests, running to be first to get a sun beds at 8.30 am. It is embarrassing really. There are plenty of sun beds so no need for any of it. They line up waiting for the doors to open then literally run for the beds then leave there towels and go. Very annoying.
Jacqui Irving
Plus points:
Lovely hotel and location.
We had a sea view room, which was beautiful.
Breakfast was plentiful and very good, although we went down early on our last day and the bread was stale, presumably the days before.
Negative points:
There was a 7 day dance convention on in the hotel from early afternoon until 9am EVERY DAY 1st October to 8th October which we weren't made aware of when we booked - direct with the hotel too!!!! The noise was horrendous, partying all night, having no consideration for other guests who wanted to sleep between midnight and 9am, which I didn't think was an unreasonable request, doors banging at all hours, talking and laughing in the corridors, music being played in the rooms.
We had to ring reception at 3am one morning to ask for music to be turned down in the room across from us.
We received an email from the hotel mid stay, asking for feedback and if they could make our stay any better, unsurprisingly we didn't get a reply!
When we mentioned it at checkout, all that was said, that the dance convention was the same time every year, and a small apology.
They need to make guests aware that the convention is taking place and not to book that hotel if you don't want to get involved.
Eleanor Walsh
I'm honestly not at all happy with my stay here. After asking several times for a room with a good view, I ended up with a room with a window overlooking some shabby houses nearby. The room's cleanliness leaves much to be desired. The room is small for the price. The buffet food is inedible. The La Ola bar is a bit better, although the waiters are inattentive. Marta and Alberto from the kitchen are very friendly and address all our needs, and the food is even better there. However, I wouldn't return.
My Booking
