Heather Phipps
Wow, truly a lovely hotel. Before stepping into the hotel a beautiful scent. Welcoming staff smooth check in in a super lobby to look at whislt staff taking the time to explain all the facilities and how to get to the room. Arrived at the room opened the door to a well appointed suite. With stunning views. Super night sleep with pillows like clouds. Breakfast choice was excellent! I can honestly say if I was heading up the team of people here I would be super proud. All were friendly made conversation and nothing was to much. Kudos to all the staff at Hilton Malta. You can have an amazing hotel, room etc however the excperience can only be made by those in the business, keep doing what you are doing. I would return in a heartbeat! Thank you all
V
We checked out today after staying in room 217 and I felt compelled to leave this review because our experience at Hilton Malta was exceptional.
From the moment we arrived, every member of staff — from the porters to reception — was welcoming, professional, and genuinely friendly. Our luggage was taken to the room promptly, and the room itself was ready on arrival, which we were very grateful for. We also had a lovely view overlooking the marina.
Housekeeping maintained the room to a very high standard throughout our stay, with fresh towels provided daily. Any time we contacted reception — for example to request additional hangers — the service was incredibly efficient, with items delivered to our room within minutes, exactly as promised. The same applied to valet service: whenever we called ahead for the car, it was waiting for us by the time we reached reception.
Breakfast was absolutely outstanding, with an excellent variety of high-quality food, including international options and traditional Maltese dishes. All staff throughout the hotel were consistently polite, attentive, and professional.
We were also very impressed by the thoughtful personal touches. Chocolates were left in the room for the children on arrival, and on New Year’s Eve we returned to a lovely surprise of a small bottle of Prosecco and chocolates — a gesture that felt genuinely thoughtful and is something not many hotels do.
We stay in five-star hotels regularly and travel frequently, and I can honestly say there was nothing at all to fault during our stay. We were extremely impressed and will definitely be returning.
Thank you, Hilton Malta, we will be back 🙌🏻❤️👌
Magdalena Szwed
A place you return to because of the people
Our stay at Hilton Malta has been truly exceptional, and as we are leaving tomorrow, we already know one thing for certain — we will be back.
From the very first moment, we felt surrounded by genuine hospitality, professionalism, and warmth. The wonderful atmosphere is present at every step — from the reception, through all hotel services, to the breakfast experience. Everything is well organized, elegant, and welcoming, but what truly makes this place special are the people.
We would especially like to highlight Innocent, who coordinates the breakfast service. His professionalism, calm presence, attention to detail, and care for guests are outstanding. He ensured everything ran smoothly, always checking if guests were comfortable and satisfied. Thanks to him, mornings felt relaxed and perfectly taken care of.
Although we don’t know all staff members by name, every single interaction confirmed that this hotel has an exceptional team. You feel truly welcomed, not just served.
Hilton Malta became our personal “paradise on earth” — not only because of the beautiful location or high standards, but because of the people who create this place every day.
Because it’s not the walls that make you want to return.
It’s the people.
Highly recommended — and we are already looking forward to our next stay.
Celia Hill
Before I complete this review, I have to say that the staff were top class. The staff on reception were so helpful and friendly it was a pleasure. I can honestly say that from managers to cleaners, bell boys, and greeting staff was first class. A few staff that made our stay even more comfortable were Deepchand, Judipta, and Jenalyn .Hopefully we will be back in Malta soon and have the pleasure of meeting all the wonderful staff again. Thank you Hilton.
s r
Overall great place. Visited just after Christmas day, beautifully decorated, responsive staff and good breakfast buffet. The Saturday dinner buffet was disappointing, not worth the money. Plenty of choices around the hotel for eating out. Good location to explore the island.