Ekinci Palace Apartments

Ben Pika

Stay well clear of the place ! Reception smells of cat piss , we was there for two weeks they charge u for air con witch most places do but our family was across the road and ours was 40 more expensive charge u for toilet roll internet anything they can charge you for they are , we accidentally left two bottles of sun tan lotion , just to find they were on sale for £2 at reception the next day , the mould in the shower was border line health risk , rooms got cleaned twice, well they made the bed was never cleaned to be honest , made to feel unwelcome because we wasn’t a fan of there food and decided to eat out every night , poool is good but if you have kids just be careful because the bridge and slip exit are extremely rusty and prey someone don’t cut them selfs and get infected , not all the staff are rude but one or two like I said are very pushy and if ur not spending u are made to feel alien there , there is a lot more , our family paid less to stay across the road and we spent most days there and the difference in attitude and cleanliness was incomparable , Shop around befor you consider this place

Jorden Chambers

Terrible apartments. The place itself is lovely. But its too far to walk for the main bars and beach etc. WiFi is crap They make u buy your own toilet roll no joke. Air-conditioning is charged at £70 per week. You can't use towels for the pool. They charge u if anything gets on your bedding £25. Some of the staff are very rude The food was good except English breakfast. The toast was so hard you could break a window. Cleaning staff dont knock they barge in your room and are very rude!!

Jacqueline Pothecary

Been going to ekinci Palace icmeler for many years absolutely love it there .family run who are absolutely amazing .rooms are big and clean. Pool is brilliant food and drinks excellent anything you need thay see to it straight away .go there you will not be disappointed

Ricky Mccarthy

Stuck on 3rd floor attic paid for aircon that they only have in 1 room the room was still to hot with ac because it was just in one room also the pool closes to early at 6pm and the slide is open 1 hour a day also lots of fethers on balcony also cockroches beaware stay away also no tv in room and no lifts so be prepared to walk up flights of stairs with your luggage !!!!!!

Amy P

⭐ 1/5 – Extremely disappointing stay – unsafe and unsuitable rooms We arrived in the early hours of the morning to be greeted by no one. Eventually, a young man appeared and had to use his phone to translate everything. Despite several prior requests for a lower room due to medical reasons, we were given an attic room that was filthy, unbearably hot, and in disrepair. The room had a broken towel rail, damaged sink, holes in the walls, and unsafe electrical plugs. The so-called “balcony” was just a wall covered in pigeon feathers and droppings. It was an absolute sweat box. When I raised these issues with the owner, Osman, he said we could move, but later his daughter Melis (the manager) told us it might not be possible because it was high season. I suggested the top-floor rooms shouldn’t even be used if they’re not fit for purpose. We saw plenty of other rooms empty, but apparently, they were “saved for others.” Later, Osman offered to move us temporarily to another building nearby for a day or two, but then disappeared. His daughter said we’d be moved the next morning. During this time, I tried desperately to contact Sunshine Holidays for help — but the hotel’s Wi-Fi didn’t work, and my phone credit ran out after several failed attempts. After finally getting through via the Sunshine Holidays chat, they contacted the hotel to help arrange a move. However, when I next spoke to Osman, he became angry and confrontational, accusing me of being “unfriendly” for contacting my agency and saying he was “finished” with me. I was extremely upset and in tears. My husband intervened, and Osman then changed his tone, saying he’d “help us” and show us a new room — but he made us feel like we should be grateful and even hinted we should retract our complaint. We were eventually moved to another room one floor down. It was cooler and had a small balcony, so we accepted it just to get out of the first one. However, it was still poorly equipped — only three chairs, three cups, and no plates or bowls for a self-catering stay. The air conditioning only worked in the bedroom, and we had to pay £70 for it. We ended up moving a bed into that room so four of us could sleep there because it was too hot otherwise. Other issues: • Towels and bedding never changed once during our stay. • Bin emptied only once. • Shower alternated between scalding and freezing; the door was broken. • Balcony door didn’t lock. • The camp-style oven looked unsafe, so we never used it. I didn’t complain again because Osman had made me feel intimidated and uncomfortable, and I was afraid we’d be left with nowhere to stay. We also saw other families complaining about similar issues — including an 87-year-old woman placed on the top floor! Some guests were even told to leave after disagreements with management. The only positives were the breakfast and the pool area. The foam party could have been fun until someone slipped, hit their head, and it was shut down early. When we checked out, Melis finally apologised “for the start of the holiday” and said everyone wants lower floors — but honestly, those top rooms should be condemned. It’s shocking this hotel still holds a 4/5 rating on TripAdvisor — that is not what we experienced, and we saw many other unhappy guests during our stay. The rest of Turkey was wonderful, but this hotel experience completely overshadowed what should have been a relaxing, long-awaited holiday. I would strongly urge Sunshine Holidays not to continue offering this property until serious improvements are made.