Susan Myers campbell
Is there music round pool threw day and entertainment threw day
What times are night entertainment and what time does it finish. we Love lively hotels
Leigh
Hotel rooms dated but clean.
Charges for everything from safe, air con, fridge and kettle.
£20 for kettle 😮
Entertainment was brilliant and kids enjoyed themselves.
Food and Drinks very expensive. £6 for a small bottle of cider.
Breakfast was very basic.
If they did all inclusive then we would return as the entertainment was really good.
Kiara-jane Thomas
Love my weeks say. I went with my nan and had no problems was welcomed by all staff and my nan with bad mobility they gave us a reserved seat so then she didn’t walk after to toilet and to the room. Entertainment was great staff got me aged 20 to help them get other other kids up and join in. Staff stayed late as know everyone was having fun.
zainab nadeem
Hotel in itself is okay. The pools are great , the Havana menu is nice. However, you need to pay for absolutely everything. In 40° heat you had to get Air Con, they was no way you could not pay £35 for a week and sleep in the heat. The key comes with a key ring that gets slotted into a thing when you enter your room, this generated the power supply Into your room. Really clever with how the key ring was stuck to the keys so you couldn’t detach them and Leave the AC running a little before you come into the room.
You have to rent a fridge, kettle, and safe.
I thought the fridge and the kettle is a joke. Should just be apart of the amenities.
We had bought bottles of water and on a night they was no cold water, ran them under the sink and shower to get them cold but the cold water is just not cold enough, so decided to just take the warm water down to the pool with us and just ask for a free cup of ice , and we had ice cold water again.
Staff coming into the room without any notice even when we had a do not disturb sign up. We had told them that the room hair dryer is not working and to let us know when you’ll come and put a new one in . While we was out for the full they day they had come and changed it, not sure about anyone else, but this just sent me into an alert making sure everything else was still in the room . The cleaners do not understand a single word of English and found it very difficult to communicate.
The entertainers at The pool party just rushed it all. It’s really not what they advertise… they do the foam machine for a min, and take it away. The balls that get thrown into the pool after 30min they tell everyone to collect them and throw them into the box . The balloons also had to be popped . As if no pool part even happened.
One of the waiters, the short brown one. Looks like he’s in his 40s was not leaving my partner alone. Every time I had ran up to the hotel room to get something or went to toilet, she would tell me that he tried to hug her, he keeps winking at her and is making her feel uncomfortable. He would get a cup of ice and try aiming them at her breasts. He was just weird. He would talk to her infront of me at first. But then I started to ignore him , and turn my head the other way and he knew why. Did not want to say anything as I don’t know how Turks take things. Did not want to shit on my own doorstep as that was the hotel I was staying at and I was worried thag they may give us a hard time with the dayswe have remaining. So I gave him looks and made him get the message and then it xome where when she was on her own thats when he would do or say things. But when I was there . He wouldn’t even say hello to her. Honestly soo weird. Very hands on people there are . Us from
The UK are not use to people Just constantly touching you and it may be in their culture to be very over friendly, which I don’t mind but the attention is only at one person when they is 2 of us and we are a couple and they all knew .
Ciro Ragozzino
A surprising amount of kids in this hotel, here was me thinking if I avoided the kids holidays I'd be fine. Obviously a lot cheaper for families, can't blame them.
But the pool area did resemble a crazy kindergarten who'd all been offered CocaCola and Chocolate earlier that morning.
Lots of sunbeds but the typical Brits all out by 7am hogging the best ones, contrary to a polite request not to.
Pool, eating and communal areas all tidy and well staffed.
Special shout out to all the lovely staff who make this stay a 4* when it really should only be 3.