Domes Zeen Chania, A Luxury Collection Resort, Crete

Stefanie Ma

Thanks again to the amazing staff at Domes Zeen who made us feel welcome at any time of day. It was exceptional! We arrived quite late (9.30pm) but were given the chance to have a late dinner immediately upon arrival after a quick check-in. The half board option that we booked did not dissapoint: buffet breakfast or a la carte breakfast and a 3-course lunch or dinner were included. The options vary a bit from day to day (and yes, after a few days there was repetition, which was totally fine). But the food itself was great – fresh, rich in variety, savoury, light and everything in between. The menu at the pool/beach bar was also great, a bit pricey, but food & drinks were delicious. The hotel complex is built into a small hill, so you either have to walk up a few stairs tot he reception or take the golf cart-shuttle. Our room (6006) was close to all amenities, which was perfect. Everything including the restaurant, pool and beach area were close by. We enjoyed our complimentary room upgrade for our last night to a bigger room with an accompanying pool very much! In general the rooms were spacious, cosy and clean – nothing to complain! What we also loved about Domes Zeen was the way our daughter was made feel welcome. She had her own kids menu with a lot of different food options (the kids food always came first). The hotel has a lovely little playground that is open for everyone at the hotel and also a kids club, where you can book timeslots for children at the age of 4months to 3 years or 4 years and older. Our daughter didn’t go there, but having the option was great. Overall, we enjoyed our stay very much and it was everything we hoped for!

Harsh Patel

Excellent service, high touch, but without being overbearing. Felt welcomed, and the attentive detail by the staff was welcoming. I was pleasantly surprised by the food offered in the restaurants, and was pleased with the fact that we had half-board as part of our reservation - we were able to pick lunch/dinner as an additional meal. The staff was warm, welcoming, and I would highlight the food to be excellent to boot. The rooms were well appointed with generous space. Will visit again. This hotel was the highlight of our trip.

Antonio Chiriatti

We stayed at Domes Zeen Chania with my family and had an unforgettable experience. The resort is spectacular, with an incredible design that perfectly blends into the surrounding landscape — every detail is beautifully curated, creating a unique and relaxing atmosphere. The service is truly outstanding. A special mention goes to Christos, part of the hotel management team, for his warmth and professionalism, and to the beach service staff — especially the young man who was absolutely tireless and always smiling. They really made our stay extra special. A perfect destination for couples and families alike. We felt genuinely welcomed and can’t wait to return. 🌟🌟🌟🌟🌟

Valerie Amanda

We came here for our mini moon. The resort is certainly beautiful. However, for the money, our room should’ve been more private. We could hear everything and everyone who passed by and our room was right on a corner everyone passed so it felt very exposed. The staff by the pool and beach was very capable. The concierge who greeted us was stalling as our room clearly wasn’t ready in time which was a bit annoying. The food was good, though half board felt a bit limiting as if you want to go out for dinner, the half board lunch isn’t great. The breakfast was amazing, one of the best we’ve seen. The beach area was so lovely and should be promoted more! One day there were so beds available so we just went to the pool which was nice as well. If you’re worried about children ruining your stay, we found the children were quiet and overall well behaved. You’ll notice them at the pool but not at the beach. Again, given this wasn’t an adults only hotel, you’ll notice them in your room since there is little privacy.

Paul D'Agrosa

My wife and I stayed 4 nights during our honeymoon. This was hands down the best hotel we stayed at across our trip. We wish we spent more time here. Incredible staff, service, and hospitality. The room and private pool was amazing. Hard to put in words the overall attention to detail. We'd like to especially thank Marina the lovely hotel manager who helped make this such a memorable experience.