Samuel C
Nice all-inclusive resort, quite good value for money.
Some positives: our kids (6-yr, 1-yr) really enjoyed the kid club and the children pool. Staff have done a great job! Foods are actually OK! And the sea view was one of the highlights!
Some negatives: the room was really outdated! I don’t think this is a 5-star hotel standard. And the family room was also a bit small as well. Housekeeping should have done a better job, when we first checked in, we found some spots on the floor with long hairs. And they forgot to change our towel one day, phoned the reception three times before we got the new towel. Improvement is really needed for better customer experience.
All in all, if you are travelling with kids and don’t care much about the room etc, this could be the hotel to go to.
Michael Perryman
Just returned from a great stay at Club Tuana. The reception was quick and efficient at getting us to our rooms. Although our room was one of the furthest from the main pool, it wasn't a problem and was only a couple of minutes to walk to the restaurant, beach and other facilities. The benefit of these rooms is that there is a smaller pool just out side which was less busy than the main pool and still had similar amenities with a bar and a snack bar.
The rooms were a little dated but ample space and clean, with great air con.
The hotel restaurant was large but very busy and we found it impossible to get a table large enough to sit together as we travelled in a large group of 16. The food wasn't the best I've ever had at an all inclusive hotel but it was good and plentiful. Being vegetarians it was limited and slightly mundane.
For us the best things about this hotel was its location with beautiful scenery and a beach with an excellent pier which the children thoroughly enjoyed. Finally the water sports centre was first rate. Anastasia and her team were great and very flexible in arranging excursions for our whole group. The banana boat and snorkelling trip was a big hit with everybody. And I throughly enjoyed learning to water ski for the first time! Just wished we arranged these trips earlier in our holiday and done more.
Jarek Figat
A wonderful place for a family vacation. Rooms clean, spacious, well-kept. Delicious food and in such quantities that you certainly won't go hungry. Great surroundings with beautiful greenery. Tennis courts, football pitches, super-equipped gym. Animation during the day by the pool and outside. Every evening a different show, competition organized by animators. Kids Club is great, every day different activities for children, competitions. Children are super taken care of. Animators very committed and nice, very open to children, especially Mrs. Zeynep (my daughters loved spending time with her). Service very helpful and smiling. Easy access to the center of Fethiye by city buses. I recommend :)
Gemini Stars
Arrived at the reception at 5am after travelling through the night with 3 children. When we checked in we were handed a physical key to open the door, this should have told us how outdated the rooms are. Firstly they were not even in the hotel. We had to leave the hotel via the car barrier and go across the road. This meant we were so far from all of the hotel facilities. A golf car took us to our room and ran us into the bushes as he did so. The mattress is the most uncomfortable I have ever felt. I would rather sleep on the floor. The second room we ordered was a twin room with only room for a double bed. Meaning our teenagers had to share a bed. We sharply made our way back to reception to be told the hotel was full and it wasn’t there problem. The manager isn’t available until 10am. So after travelling all night we are currently sat in reception waiting to see if we can move rooms. Wish us luck, this is supposed to be our honey moon and safe to say it is the worst hotel rooms in Turkey I have ever seen. If we are able to move/upgrade rooms hopefully I can update you all with a positive review.. let’s see…
bethan conroy
We LOVED this hotel! Went as a family of three (two adults and a 5 year old) during April Easter Holidays. Weather was all sunny and 21-26 degrees (although week before there had been some rain).
We stayed in the Lagoon pool area with the swim up room - best decision we ever made!
The Lagoon area has two bars doing cocktails, coffee, milkshakes, soft drinks and sandwiches and cakes. These are exclusive to guests of the Lagoon area. It has a more chilled vibe than elsewhere in the hotel but still family friendly with lots of kids. Only one side of the lagoon pool is heated.
The main points are;
- 45mins from Dalaman Airport to Hotel
- Family friendly
- 2 swimming pools - main pool (plus paddling pool and mini slides) and lagoon pool (exclusive to lagoon guests only)
- Separate pool with 3 big slides
- Aqua splash park - mini pool and medium slides and water guns
- Beach with free water sports
- Poseidon's bar - beach front bar doing cocktails, Sunset party
- Pool-side Bar
- The Bar
- Afternoon Snack bar - small hot & cold buffet
- Main Buffet restautant with play park near outdoor seating area
- 3 A La Carte Restaurants (set menus)- Roka Asian food only 16yrs+
- Amptitheatre evening entertainment - excellent! Kids disco every night 8.30-9.30pm followed by further entertainment e.g. Colombian Ballroom Dancers, Acrobats, Turkish Dancers, an Oriental Martial Arts show, white party near the beach, Sunset Party.
- Kids Club (running most of the day) - sports (football, basket ball, archery) necklace making, Easter egg painting, pizza making and eating, arts and crafts, hide and seek etc.
- Tennis courts, beach volley ball, football pitch, table tennis, games room etc.
- Mini-"zoo" with birds, sheep and goats.
- Ice cream and savoury crepe hut.
The staff were great and the ratio of staff to guests was excellent - no queues (this could be because we went in April when it was less busy).
Would 100% recommend for families and definitely will be going again.