Pamela Smith
Brilliant location, and although there was a new pool and bar area being constructed it didn't effect our stay. Our first room was 410 and it had the most disgusting smell, it was so bad we couldn't sleep, the wardrobe did not open properly and the bathroom was ridiculous, if you wanted to sit on the toilet you had to reverse in as the sink unit was right up to the toilet. We brought our concerns to reception the next morning and they changed our room to 420, which was perfect. Breakfast was brilliant, so much selection with fresh omelettes being made to order. Although some of the rooms are a little tired , I would certainly recommend it for its location.
beverley hopkins
Lovely hotel, perfect situated right across from the beach. Only did bed and breakfast so can't really judge the food, but breakfast was lovely plenty of food to choose from, if I had one complaint would be feel the rooms could do with updating just lick of paint, and more storage for clothes. The staff are great very helpful the girls who clean are worth there weight in gold, so hard working.
The pool area, feel it could be bigger for the amount of people in the hotel, but it's clean and pleasant.
On the whole great hotel
Gemma Singleton
Mixed review as a family of 4. 2 adults and 2 young children. Hotel is located perfectly. Walk down to the beach is 5 minute. Plenty of shops and restaurants around. On arrival we informed reception about a tile hanging off on the bathroom floor which our 1 year old tripped over. Was told it would be fixed and wasn't the rest of the stay. Bathroom door handle also having off with loose screws. Air con ridiculously loud. No noise from other rooms though. The food in the hotel restaurant is very poor. Not a big variety for kids. I was also served raw chicken (very raw) and informed the waiter and it wasn't a shock to her. The restaurant floor is always covered in ants and cockroaches. No labelling on the desserts ,also if you have allergies I would avoid it comepltly as there was nuts on every single spatular used for the desserts. Evening entertainment is also poor. The mini disco isn't on 3 times a week. And when it is on it's 3/4 songs and it's done with. On one night the entertainment didn't even show up.BE AWARE - that in the arcade the token machine says 5 euros , 10 euros etc but when you click for 5 euros it charges your card 50 euros! Luckily my partner noticed before he put his card to it. Reguarding the building works that I have seen a lot of negative reviews about,there is very minimal been done and when they are working they're as discreet as they can be and it doesn't effect the atmosphere around the pool. There's also not a lot to do for family's with children around without travelling out of area. Overall we wouldn't return here unfortunately.
Louise Larkins
Visited for a week B&B. Jet 2 informed us of the construction works a week before departure and by that point there was no availability of other hotels in this location within budget. So we had no choice but to stay here really.
To be honest the weather wasn’t great so the construction works didn’t really affect us as we weren’t by the pool except for one day. If it had been sunbathing weather we would have got annoyed. Especially since there is no pool bar or no pool toilets. You have to walk back up the hill and steps to the hotel reception area and use the toilets there and that bar.
The rooms weren’t very clean, old bugs had been squashed on the ceilings, walls and curtains and not been cleaned off. The skirting board didn’t meet the wall and therefore we had spiders and other insects come into the room. Gaps around the ceiling where it meets the wall. Poorly finished and definitely not 4star worthy. The hairdryer was poor, better off standing on the balcony and let the wind dry your hair.
On a positive, the shower was great and the beds comfortable and large.
Breakfast was great with lots of choice of hot and cold options and the Prosecco on offer perked us up. Although it was very loud in the large room with no fresh air.
The hotel really needs to do something regarding guests running up and down corridors during the night causing disruption.
The only reason we chose this hotel was because of the location. It’s great to get to all parts of Benalmadena and we walked into Torremolinos one afternoon which took us around an hour.
In my opinion this is not a 4star hotel. The money used for a pointless infinity pool which is currently being built should be spent on improving the dated rooms and cleaning up the sun-bed and pool area and soundproofing the corridors and restaurant.
Ioana Oprea
Total disappointment!
Don’t get confused by their advertising!
This hotel is a 3* hotel, not a 4* one! Everything is old, it hasn’t been refurbished since 2016 and it is not worth 200 euro / night that I paid for a standard room, which doesn’t look like the rooms they advertise in the pictures!
The room has no carpets, they are literally basic, the minibar is empty, there are a bottle of water and 2 bottles of soda in it, you receive a water bottle upon arrival and that’d all! No coffee and tea maker, no cosmetic wipes, nothing specific to a 4* hotel, just the basic soap and body cream!
It is NOT located on the beach, don’t get confused, you have to walk for about 7 minutes to get there.
The breakfast was very good and rich (it is the only 4* thing at this hotel) and the staff was kind and helpful.
The restrooms in the lobby are a dsaster, dirty and this tells a lot about this hotel.
It is definitelyba no go for me, I regret the high amount of money spent on this property and I wouldn’t recommend it only to somebody looking for a 3* hotel at a 4* price.