Hannah Pagarigan
Regina Resort
My stay with regina has been amazing because of mr said/ahmed. From the start of the stay to the end of the trip, mr ahmed was always there to assist us on any queries. Mr Ahmed was always ready to help us and treated us like his family. The tall man that also takes the luggages to the room has also been very patient and helpful with us. One of the servers in the buffet called noby has also been friendly and helpful everytime we were there for dinner. Honestly the whole hotel staff felt like my own family and friends even in just a short stay i felt that we were welcomed in the nicest ways possible. Even when i was leaving, mts transfer drivers have accidentally left my luggage outside of the hotel but the security guards and other staff were very vigilant and aware and helped resolve the situation. Because the hotel staff handled the situation well, i am very very thankful. Thank you so much regina. We will be back.
Alina Radu
We spent a 7-night stay at this resort. Although the complex has potential, the management and attention to detail leave a lot to be desired.
Cons (Areas for Improvement):
Rooms and cleanliness: Initially, we were given a room in a building that was under construction, where cleanliness was lacking. After a lot of insistence, we were moved to another room. The new room was clean, but much smaller, with older furniture and a less equipped bathroom.
Unfulfilled promises from management: When we changed rooms, the manager promised us a fruit basket, extra bottled water, and free access to the à la carte restaurants. Unfortunately, none of these promises were fulfilled.
Food and restaurant: The menu is very repetitive (every day: rice, beef with sauce, sautéed vegetables, okra, pasta). At the Italian à la carte restaurant, there is no actual menu, only a standard selection of 1–2 dishes. Also, the ventilation system is poor, and the smell of food strongly sticks to your clothes.
General services: Only one 600 ml bottle of water per person per day is provided, which is insufficient even for personal hygiene (such as brushing teeth). The beach/pool sunbeds are not cleaned. Another unpleasant aspect was the personal hygiene of some staff members.
Pros (Positive Aspects):
Staff: In general, the people are friendly.
Excursions: I highly recommend Rahim if you want to organize beautiful sea excursions.
Natural surroundings: The resort’s green areas are beautiful, very well maintained, full of flowers, vegetation, and birds.
Conclusion: A resort with beautiful natural surroundings, but one that loses a lot of its quality because of the services and management.
YBIZ 1UP
We arrived Sunday and everything seemed to be good and presented well. We are now two days in and we cannot even go inside our room because there is two leaking butane gas bottles inside the hallway outside our room and the whole place is filled with gas. Our whole room stinks of gas. Me and my friend are both smokers so one wrong mistake and this could’ve ended up in us blowing up with everyone inside the building also.
We mentioned this to the staff in reception and they didn’t actually care what so ever. They said they’ll send an engineer to fix the issue, we then walked back to the room to be met with the engineer and he himself told us we could’ve died inside if someone lit a lighter. We are now just wanting to leave the whole hotel itself as the safety measures are very poor and the staff are very unhelpful and ignorant.
This has ruined our holiday to be completely honest. I wouldn’t recommend coming to this hotel or staying here. I would honestly rate it less than 1 star if I could’ve done this. Also to top it off the food and restaurant is very poor aswell and very bad quality. They serve more so only Egyptian food. So if you are a picky eater move onto the next hotel and if you care about ur life and ur family life. Skip this hotel by all means!
Mirna Hany
This is a bad review about what happened with me in this hotel…during my stay, I was watching a match in the reception area and a manager came and asked me to pay 500 Egyptian pound minimum charge just to stay in the reception as I am from time share and I didn’t pay for all inclusive to stay in this room watching the match!!! and when I refused he insisted that I have to leave or he will the call security to let me out, he said that this area is only for guests with who paid for all-inclusive and hard drinks. I asked him to show me the hotel policy or agreement stating this, but he simply told me to go and get the agreement myself and said it was "not his business." …this photo in the hotel (in the reception) and this area is not renting by anyone
Veronika Potsepnya
We had a very enjoyable stay at the Regina overall.
The territory of the hotel is truly beautiful — you can see how much care goes into maintaining it. The blooming garden is especially impressive and creates a very relaxing атмосhere.
At first, we were placed in a bungalow, but it felt quite dark and not very comfortable. Later, we stayed in a Regal Sea View room, which we absolutely loved — the view was stunning and made a big difference to our experience.
The staff were very friendly and helpful throughout our stay. The reception team was always responsive and quick to assist with any requests.
One small issue we encountered was with the key cards — they tend to get demagnetized easily, especially if kept near a phone, so we had to go to reception several times to replace them.
I would also like to especially praise the food — it was excellent. You can really tell that the kitchen team puts in a lot of effort. Compliments to the chef🤘🏼
There are a few areas that could use improvement. Some of the rooms feel a bit worn — for example, the shower in our Regal room was quite tired and could use renovation. However, the sea view definitely made up for it.
Another concern was the beach staff offering spa services, photography, and boat trips nonstop🗿
Unfortunately, they often ignored the red flag system and continued approaching us, which became quite tiring. It would be great if this policy were respected more, as guests come to relax and spend quiet time with their families.
Also highly recommend visit Asian restaurant here, better than Italian 🤍
Overall, we had a very positive experience and enjoyed our stay
