Kate Gelsthorpe
Absolutely anazing hotel the staff are so friendly, the rooms are really comfortable, breakfast was beautiful such a lot of choice. The hotel was so clean, the virws from our room, the location absolutely stunning! This was our 2nd time visiting and were booking to go back year after year! Love it!
Hümeyra Karslı
After the experience we had, I truly regret booking this hotel. We paid close to €600 per night..
The clientele is almost entirely retired around 95%, I'd estimate, with an average age of about 65+.
The hotel runs at a quiet pace suited to that crowd; most guests head down to the poolside early in the morning and spend the whole day there.
The pool is a real problem. People start lining up an hour before it opens, and finding a free spot is nearly impossible. My honest advice: skip the pool and head straight to the beach.
Breakfast was extremely limited and lacking in variety a single buffet line you get through in just a few steps.
The staff were a real disappointment an indifferent attitude and unhelpful with the issues we ran into. There was a foreign object floating in our beers; when I asked about it, no one took it seriously and I was brushed off with the suggestion that something must have fallen in from where we were sitting. On the first day the room was clean but the bathroom was not; I called reception, someone came, but there was still other people's hair on the bathroom walls and floor.
The hotel is also quite old; from the lobby to the restaurant, from the bathrooms to the rooms, you keep expecting an update to today's standards and it simply isn't there. On this trip we stayed at three different hotels in Mallorca, and even the more affordable one was far better than this place in terms of conditions, service, and breakfast.
On the positive side: when we asked about early check-in, they kindly let us into the room ahead of time since it was free, and the room itself was nice, spacious, and very close to the sea. Still, this level of service for this price left us disappointed. I hope management takes this feedback into account.
Sam Mackay
We’ve just come back from a lovely stay at Son Matias Beach Hotel and would happily return. The location is perfect: right on the beach with beautiful sea views, and everything you need within easy walking distance.
The hotel was spotless throughout and very well maintained. The bar staff were especially friendly and welcoming, which really added to the relaxed atmosphere.
A special mention to Elva, the fantastic entertainment manager, the evening entertainment was great, with quizzes, bingo, and excellent live music. There was always something enjoyable going on without it feeling overwhelming.
Our room was comfortable with a lovely balcony view, and overall it was a really relaxing, enjoyable stay. Great value for money and we’d definitely recommend it.
Ken Vickers
Our 2nd stay at the Son Matias Beach hotel.
Fantastic location on sea front, easy walking to local restaurants, bars and shops.
Very good quality accommodation with excellent service from all hotel staff.
Wheelchair accessible with charging bay for motorised mobility scooters. Good pool with plenty of sunbeds etc.
Pool area doesn't open until 9.30 a.m. so bit of a queue builds up just prior. Stops towels going on all the beds early morning.
We've only ever had breakfast here, which is very good standard, including freshly made omellets, fantastic bacon plus all the usual breakfast fare.
Bedrooms all have a sea view, and are nicely furnished and very clean.
Hotel offers free use of shower/changing room, with toiletries and clean towels for those with late flights, so you can remain around the pool intil you need to leave. Regular checkout is 12.00 noon. We extended to 18.00 for €85.
Ian McMahon
Just returned from this Hotel,our 2nd visit & it was wonderful with wonderfully friendly staff.
It's location can not be matched with it being almost on the beach !
The breakfast & evening meals ( half board )are of such high quality with a huge variety of options.
We stayed both times in a Junior Suite which provides you with 2 balconies & a spacious internal layout complete with couch & wall mounted tv.I would highly recommend this Hotel to anyone visiting Mallorca
