Iain Greenwood
Just returned from a week’s stay with the family over from Australia.
Stayed half board and the food choices and selection were excellent. Facilities were fantastic from the relaxation areas, the pool areas and the bar.
We stayed in room 126 which was roadside, over the reception however it was quiet and we weren’t disturbed at all. The room was clean, well equipped and cleaned everyday.
Every member of staff we encountered throughout our stay were friendly, polite and helpful.
However, I have to give a special mention to Raphael and his colleague that helped us check in early hours of Monday the 29/06/26 (01:30) after an horrendous journey. Their empathy, help and support was much appreciated and making sure we had everything we needed including sandwiches, fruit and water was welcomed especially by two young children.
Thanks again to all the team at INNSiDE especially Raphael.
Angelo Gaspar
We had a wonderful stay at INNSiDE by Meliá Alcudia. The hotel is modern, clean and very well maintained, with spacious and comfortable rooms. The location is excellent, just a short walk from Alcúdia Beach and close to shops and restaurants. The pool area is fantastic, with a relaxed atmosphere that is perfect for both families and couples. The staff were always friendly, welcoming and happy to help. The food offered a good variety and everything was fresh and well prepared. Overall, it was a great holiday experience, and I would definitely recommend this hotel to anyone visiting Mallorca.
Milot Gashi
We had a nice stay at this hotel. The rooms were clean, and the whole hotel area was very clean and well maintained. The breakfast buffet was also good and offered a nice variety.
The hotel is family-friendly, but I think there is still some room for improvement. For example, the kids club could have a small playground, or the pool area could have a water slide for children. What we missed the most was a large sun umbrella at the small children’s pool to protect kids from the sun. (Attache some photos)
The location is good, and we would definitely come back. Overall, we had a pleasant stay.
Nesrin Sedat
We recently stayed at Innside by Melia Alcudia and overall had a really lovely experience. The hotel has a very modern and sophisticated feel, especially in the reception and outdoor areas. Everything looked stylish and well maintained, and the scent throughout the reception area was amazing every time we walked in.
Our room was spacious, bright and comfortable, with a very comfortable bed and a great shower. We also appreciated the beach towel service, with fresh towels available every day. The food throughout our stay was delicious as well.
The outdoor areas are beautiful, especially the plants and jasmine flowers, which smelled wonderful in the evenings.
A special mention to Pablo at The Kitchen restaurant, who was always smiling, welcoming and even remembered our room number from our very first visit. The manager at Mascalzone and the waiter who mentioned he had been to Bulgaria were also very kind and helpful.
There were a few small things that could be improved. When we first checked into our room, the bedsheets had sand on them. Luckily there was no sand underneath the sheets, so I initially wasn’t planning to complain, but I later mentioned it while asking about the room lighting. The receptionist came to see the room herself, and the following day guest relations called to apologise and kindly offered both me and my mum two drinks vouchers each, which we appreciated.
The lighting in the room was probably our biggest issue. There were no proper ceiling lights in either the bedroom or living room area, only side lamps, which made the room feel very dim in the evenings. I’ve honestly never stayed anywhere without proper main lights before, and it would really improve the comfort of the room.
Another small downside was the handheld steam iron. It wasn’t nearly as efficient as a normal iron and it took a long time to do all our clothes. The hairdryer worked very well, but it was also quite heavy, which wasn’t ideal for long hair.
We also experienced a bit of confusion during our first visit to Mascalzone restaurant. We were initially told to sit down and wait for table service, but after waiting quite a while another waitress informed us that we actually needed to order at the bar. It seemed like there was some miscommunication between staff members.
Despite these few issues, we genuinely loved our stay and would definitely return. Most of the negatives were relatively minor and the positives far outweighed them. Overall, it was a great stay in a beautiful hotel with friendly staff and excellent food.
Natsu Gaara
This hotel is very family-friendly, which is both a good thing and, depending on the parents, sometimes a bad thing.
Bringing your kids to a resort is the ultimate litmus test of how you are as a parent. Sadly, some parents seem to treat the resort as their own personal daycare. Kids are sometimes allowed to roam around the hotel without supervision, run through the corridors late at night, and even knock on other guests’ doors.
Around the pool, some parents let their kids jump in and splash other guests, while others throw balls around without much consideration for the people nearby. We also saw young children who could barely swim being left alone in the pool. One girl who was struggling to swim was calling for her mother and barely managed to reach the edge of the pool.
They even let their kids play soccer inside the lobby!
And please, don’t bring small children into the gym. It’s not a playground.
So, I completely understand why some people choose adults-only resorts!
That said, there are lots of activities for children. Our kids really enjoyed the slime-making session, and the cupcake-making activity was fun as well.
Great perk: there's evening entertainment at 20.45! Depending on the night, it's either a circus act, a magic show, or a movie night—perfect for unwinding after a long day
The staff are friendly, especially the team working at the kids’ club. We really felt that they cared about the children. Our kids would often stop by when they wanted a break from the pool or beach.
The hotel is in a good location and is beautiful overall.
The lobby is big and spacious, with plenty of sofas and wall outlets, making it a comfortable place to sit and relax.
Check-in was quite slow for guests who hadn’t completed the online check-in.
Our room was spacious and we really liked the design. The sink is located outside the bathroom, which can be a little awkward at night when the kids are already sleeping.
We liked the large fridge, which made it easy to keep plenty of water bottles cold.
The AC wasn’t very strong, even when we set the temperature quite low. We also noticed that the room felt warmer during the nighttime, which made it a little uncomfortable for sleeping.
Room cleaning was a little hit and miss. Sometimes the room was cleaned quite early, around breakfast time. Other times it was in the afternoon, and on one occasion, it wasn’t cleaned at all.
The water pressure in the shower was a little weak.
WiFi is slow, around 6 Mbps. You can sign up for MeliáRewards to get a faster connection, around 16-18 Mbps, but it’s still not particularly fast.
Breakfast and dinner were a little disappointing compared with our experience at the Meliá in Alicante. Our kids are still talking about the breakfast there. This one? Not so much.
The food is still okay, but nothing particularly memorable.
In our experience, much of the meat served during dinner was overcooked or chewy.
The pool area is nice, but understandably quite noisy with so many children around. Some guests try to reserve sunbeds, even though this isn’t allowed. We noticed that the towel staff sometimes walk around and remove towels from sunbeds that haven’t been used for a while. Keep it up!
One tip: hold on to your beach towels. Some people seem to hoard them, so there were times when fresh beach towels were unavailable.
If you get tired of the pool, there’s a beautiful beach just a couple of minutes’ walk from the hotel. It’s definitely worth the walk!
Overall, a beautiful and very family-friendly hotel with plenty of activities for children, friendly staff and a great location. Just be prepared for the fact that a family resort can sometimes be too family-friendly.
