Ondrej Kotrbanec
Great location – close to the beach, both the new and old town of Rhodes, as well as many shops. Breakfasts were excellent with a wide variety of options, and dinners were even better – different mix of cuisines every night, including a special Greek dinner. Drinks were generous, desserts delicious, though the selection of fresh fruit was a bit smaller. The staff were very friendly and helpful, with a particularly kind and professional restaurant manager. You can see they are proud of the food they serve. Rooms and common areas were kept very clean.
The only downside was a booking error – we were given the wrong room for the first night due to a reservation mistake. Thankfully, the staff resolved it quickly the next day and we received the correct room by lunchtime. Because of this experience, I can only give 4 stars overall.
If we ever return to City of Rhodes, we would be very happy to come back to this hotel.
Keith Crew
Great location for beech, shops, restaurants. Clean rooms, nice pool area with bar. The best thing was ALL the staff from breakfast to room cleaning with bar staff in between. In particular Electra and Vasilis were very good and made the end of a day even better.
Kaan Başer
It was our first time in Rhodes for my birthday and we found this hotel through an agency. Normally the check in time is 15:00 but they checked us at 13:30 which was good. The room they gave us was small and the bathroom is way smaller. It is hard to move in bathroom. They do not have king size beds so they put two single beds next to each other but they are constantly moving away. Unfortunately the cleaning was quite poor and it was evident that the cleaning had been performed superficially. There were stains on towels as well. Good thing we had pictures of all because the management of this hotel really sucks!
Because they do not bother solving your problems instead they choose to turn a blind eye.
Let me add something positive lastly, Mr. Savvas in breakfast was super helpful and sincere like a real hotelier. It was always good to see him in the morning.
Shervin MySwissLab+
Absolutely loved my stay! Super clean hotel with awesome staff and a perfect spot right in the heart of the city. Woke up to an amazing sea view, super comfy beds, and a rich, tasty breakfast. Can’t wait to come back🙃
Hannah Lowe
We paid for a sea view room. On checkin we were told there were no more rooms. At first they tried to put us in a basement room. We had to move rooms 3 times on the first night to eventually get the room we paid for. We paid more than enough for our stay at this hotel and we found the room to be inadequate and more of a 3 star hotel.