Adeil Hussain
We had a fantastic stay at Rixos JBR and would happily return.
The hotel was spotless throughout and you can tell the housekeeping standards are taken seriously. The staff were exceptional — genuinely friendly, proactive, and always willing to help without making anything feel like a hassle.
On a couple of occasions we wanted food late at night and the concierge arranged this and had it brought directly to our room, which was a really nice touch and made the stay feel very personalised.
Another moment that really stood out was when the concierge arranged for our bags to be taken over to Five Luxe for us. This was completely above and beyond and made the whole experience feel truly premium and seamless.
We booked through Amex Travel and received a $100 hotel credit, which we used at Godiva — a great perk and very easy to redeem.
We stayed in a Junior Suite which was very spacious, comfortable, and perfect for relaxing after long days out.
Overall, a great experience with excellent service, great facilities, and a brilliant location at JBR. Highly recommended.
Zainab
I had a great stay for the second time at Rixos JBR for 16 nights. The location is perfect as all of the restaurants are within walking distance.
The rooms are modern and well designed and kept immaculately clean. The housekeeping team did a great job at maintaining the cleaning standard - a special shout out to Lynn from housekeeping and Bishal, who always greeted us with a smile. The staff members here have impeccable manners which is definitely something that stands out to me.
I am giving 4/5 stars as we did have some issues with the hotel phone not working. However, this was resolved promptly. We did experience some leaks in the room from the heavy rain.
The staff outside are always helpful and go the extra mile to find you a taxi if you need.
I would definitely recommend this hotel to anyone visiting Dubai and I will definitely be back.
Vanessa Guarrera
Our stay at Rixos Premium Dubai was absolutely outstanding and exceeded all our expectations. From the moment we arrived, we felt warmly welcomed and exceptionally well taken care of.
The food was incredible — a wide variety, top-quality ingredients, and perfectly prepared dishes in every restaurant. Every meal was a true delight.
The service was flawless: attentive, professional, and always delivered with a smile. A very special thank you to Nobin, who truly made our stay unforgettable. He was extremely kind, attentive, and went above and beyond to fulfill all our wishes. His dedication and positive attitude are truly remarkable.
The hotel itself is luxurious, modern, and impeccably maintained. The location is perfect, and the overall atmosphere is both relaxing and exclusive.
We highly recommend this hotel and will definitely be coming back. Thank you for such an amazing experience!
Visit and Education Jo
I would like to extend my sincere appreciation for the outstanding experience I had at Rixos. Everything was truly amazing — the restaurants, the coffee, and especially the breathtaking view.
A special thanks to Mr. Ahmed Amer for his continuous follow-up and support, which made our stay even more memorable. I was delighted to receive a sea-view room upgrade, and the view was absolutely wonderful.
I would also like to thank the reception team — Miss Jennet, Miss Gaukhar, and Suman. The check-in process was smooth and professional, and the check-out was equally fast and efficient.
The dining experience was exceptional. The international and Turkish open buffet dinner offered a wide variety of high-quality options, including seafood, sushi, authentic Turkish cuisine and sweets, Arabic salads, and many other delicious dishes. Breakfast was excellent as well, with a rich variety of food selections and premium honey. Everything was fresh and of the highest quality.
I also enjoyed the beach and truly appreciated the team’s attentiveness and care toward all guests. Rixos is, without a doubt, the number one hotel in the JBR area.
As a loyal Rixos guest worldwide, I would like to offer one suggestion: it would be wonderful if the minibar items were complimentary, or at least simplified with fewer paid items. I truly believe this would further enhance guest satisfaction and overall experience.
Thank you again for such a remarkable stay. I look forward to visiting again soon.
Dima Zaiter
Dear Rixos Hotel Team,
I would like to extend my sincere thanks and appreciation to you and your entire team for the exceptional support and service provided during our annual staff meeting.
Over the years, we have hosted this event at many hotels, and I can confidently say that Rixos stands out as the best hotel we have worked with. From start to finish, everything was handled in a highly professional and well-organized manner. Every detail was taken care of seamlessly, and your team consistently went the extra mile to ensure everything ran smoothly.
The level of service, attention to detail, and genuine hospitality truly exceeded our expectations. Your commitment and dedication did not go unnoticed, and it made a significant difference to the success of our event.
Thank you from the heart for your outstanding efforts. It was truly a pleasure working with you, and we look forward to collaborating again in the future.
Warm regards,
Dima Zeaiter
My Booking
