Vanessa Ermantraut
My boyfriend and I stayed at Rixos JBR Dubai from July 15th to July 22nd, 2026, and we had an absolutely amazing experience.
At the beginning of our stay, we were informed that the main pool was under renovation and that only the smaller pool was available. Of course, this was initially a little disappointing. However, the hotel manager, Mert, went above and beyond to make our stay unforgettable. He found an incredible solution for us by upgrading us to a beautiful suite. We were beyond happy and truly impressed by his professionalism, kindness, and dedication to guest satisfaction. We have honestly never experienced such outstanding hospitality before.
Not only Mert, but every single member of the hotel staff was exceptionally friendly, welcoming, and attentive. Everyone made us feel genuinely valued, and their warmth exceeded all our expectations.
The food was simply outstanding—every meal was delicious, with an incredible variety and excellent quality.
What made this hotel truly special was the atmosphere. From the very first day, we felt like part of the Rixos family rather than just guests. That feeling is priceless.
Thank you so much for such a wonderful and unforgettable stay. We would choose Rixos JBR again without hesitation and cannot wait to come back!
Katayon Yp
My family and I really enjoyed our stay at the hotel. Our room on the 36th floor had an amazing view and was very spacious, bright, and beautifully designed. We also really appreciated the warm welcome gesture, including the fresh fruit and nuts that were sent to our room.
The breakfast was outstanding, with a very high level of quality and a great variety of options. The swimming pool was also beautiful, spacious, and very enjoyable.
The only thing that disappointed us was that smoking shisha is permitted around the pool area. The smell was quite strong and unpleasant, especially considering that the pool was full of children and families. In fact, we had never experienced anything like this at a hotel before, and it significantly affected our enjoyment of the pool.
Overall, we had a wonderful stay and were very happy with the hotel and its services. We hope the management will consider making the pool area a shisha-free environment, particularly for the comfort and well-being of families and children.
Semon Faddoul
I would like to express my sincere appreciation for the excellent service and hospitality at Rixos Premium Dubai JBR.
I have had a wonderful experience with the hotel, and what truly makes Rixos special is the professionalism, kindness, and attention to detail shown by the entire team.
A special thank you to Mert, the Front Office Manager, for his outstanding professionalism, support, and welcoming attitude. He is a true example of excellent leadership and guest service.
And Belgin she was so helpful and kind she’s very welcoming 🙏🏻
I would also like to extend my sincere appreciation to the General Manager for creating such a high standard of hospitality and for leading a team that consistently strives for excellence.
Thank you to everyone at Rixos for making the experience so enjoyable and memorable. It is clear that great leadership and a strong team culture are behind the exceptional service.
I highly recommend Rixos Premium Dubai JBR and look forward to visiting again.
Ms. Italia
Luxurious and unforgettable experience at Rixos Premium Dubai JBR ✨🌊
💞💝One of the most stunning hotels in Jumeirah Beach Residence with breathtaking beach views, vibrant ambiance, and world-class hospitality. The atmosphere is elegant, lively, and perfect for families, couples, friends, tourists, residents, and business guests from all over the world.🌇🏖🏝🏊♂️🏊♀️
The staff are exceptionally professional, welcoming, respectful, and very accommodating, making every guest feel valued and comfortable throughout the stay. The rooms are luxurious, spacious, spotless, and beautifully designed with amazing views of the sea and Dubai skyline.
The restaurants, swimming pool, beach access, lounges, and entertainment areas are all outstanding and very well-maintained. The combination of relaxing luxury, music, nightlife, fine dining, and beach vibes creates a truly extraordinary Dubai experience.
Highly recommended for staycations, celebrations, vacations, and memorable international experiences. A perfect destination to relax, enjoy, and experience the beauty and luxury of Dubai.
Thank you so much for the amazing hospitality and unforgettable memories 💙🌍✨
Zainab
I had a great stay for the second time at Rixos JBR for 16 nights. The location is perfect as all of the restaurants are within walking distance.
The rooms are modern and well designed and kept immaculately clean. The housekeeping team did a great job at maintaining the cleaning standard - a special shout out to Lynn from housekeeping and Bishal, who always greeted us with a smile. The staff members here have impeccable manners which is definitely something that stands out to me.
I am giving 4/5 stars as we did have some issues with the hotel phone not working. However, this was resolved promptly. We did experience some leaks in the room from the heavy rain.
The staff outside are always helpful and go the extra mile to find you a taxi if you need.
I would definitely recommend this hotel to anyone visiting Dubai and I will definitely be back.
