Enas Latif
We had an amazing beach and pool day at Rixos Jumeirah Beach. The service was outstanding — especially Krishna, who welcomed us with a big smile, set up our beds beautifully, and made sure our server Niraj, came right away. He was attentive the whole time and very friendly. The beach is clean, spacious, and close to all the water activities, while the pool has a fun vibe with music. If you want relaxation, go for the beach; if you want energy, the pool is perfect. They also offer workout classes in a beach cabana — I joined the yoga session with a yoga master and absolutely loved it. Truly five-star service all around.
Z Rukhsar
I had a great stay for the second time at Rixos JBR for 16 nights. The location is perfect as all of the restaurants are within walking distance.
The rooms are modern and well designed and kept immaculately clean. The housekeeping team did a great job at maintaining the cleaning standard - a special shout out to Lynn from housekeeping and Bishal, who always greeted us with a smile. The staff members here have impeccable manners which is definitely something that stands out to me.
I am giving 4/5 stars as we did have some issues with the hotel phone not working. However, this was resolved promptly. We did experience some leaks in the room from the heavy rain.
The staff outside are always helpful and go the extra mile to find you a taxi if you need.
I would definitely recommend this hotel to anyone visiting Dubai and I will definitely be back.
JARFAN AMJAD
We stay at Rixos Premium JBR every single year when we visit Dubai, and the reason we keep coming back is simple: the people.
The property is beautiful and the location is unbeatable, but what truly sets this hotel apart is the consistency, care, and professionalism of the management and front desk team. Every year, we are made to feel genuinely welcomed and genuinely looked after.
A special thank you to Ahmed Mostafa, Burak Bagci, and Mert Yurdakul, their leadership and hands-on approach clearly set the tone for excellence throughout the hotel. It’s evident when management is present, attentive, and invested in the guest experience.
The poolside experience also deserves special recognition. Subash Ghimire, Pool Team Supervisor, was outstanding, professional, attentive, and always ensuring guests were comfortable and well taken care of. His leadership and attention to detail truly elevated our time by the pool and reflected the high standards of the resort.
Housekeeping has been exceptional as well. Mu Mu and Sithu consistently left our room in pristine condition, with incredible attention to detail and care. Their work made a noticeable difference in the comfort of our stay.
Dubai has no shortage of luxury hotels, but Rixos Premium JBR is the one we return to year after year not just for the property, but for the people behind it. That is what keeps us loyal.
Highly recommend, and we look forward to returning again next year.
Emre Guler
I attended the Rixos New Year’s Eve gala dinner. It was a magnificent organization. From the moment I made the reservation until the end of the night, everything was handled in an extremely professional manner.
Despite hosting hundreds of guests, the service ran smoothly without any issues. The level of service was comparable to what you would expect at a fine dining restaurant.
The buffet they prepared was outstanding.
Many thanks to the entire Rixos team for making our evening flawless.
Mirek Pachl
From the moment we arrived, the reception team welcomed us warmly and immediately made us feel comfortable. We were smoothly assisted with our check-in and our luggage was taken care of right away, which was a great start to our stay. The room was spacious, modern, perfectly clean, and offered a beautiful view of Dubai Ain (Eye). The service throughout the entire stay was exceptional — friendly staff, great housekeeping, and always a willingness to help.
Breakfast and dinner were excellent, with a wide selection of fresh, high-quality dishes. The overall dining experience truly exceeded our expectations — everything was delicious and beautifully presented.
The hotel facilities, including the pool and beach area, were outstanding and very well maintained. Overall, we truly enjoyed our stay at Rixos Premium Dubai JBR and would happily return. Highly recommended.
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