Nadine
The sports facilities and activities at Rixos The Palm are highly recommended. The program is diverse, well organized, and truly enjoyable.
I would especially like to highlight the aqua pool activities and the aqua fitness sessions with Katarina. Katarina leads her sessions in a very professional and motivating way, with great positive energy. You always feel well guided while still being pleasantly challenged – a perfect balance between fitness and fun.
The stand-up paddling, paddling out on the sea and enjoying the calm atmosphere and beautiful surroundings, was a true highlight. The two instructors (whose names I unfortunately do not know) were very friendly, calm, and professional, making sure everyone felt safe and comfortable.
In addition, the hotel itself is simply beautiful. Everything is very clean, the rooms are excellent and well equipped, and nothing was missing. The bar is fantastic, and the all-inclusive concept is absolutely top-notch. A special mention goes to the WhatsApp service, which worked perfectly and made communication easy and convenient throughout the stay.
Overall, it was a perfect experience and highly recommended.
Александр Полянский
We were delighted with our stay at the hotel! We really enjoyed the room, the beach, the bars, as well as the work of the cleaners and room service—everything was at the highest level.
Entertainment also is on high level!
Turquoise Restaurant— we were impressed by the delicious food, especially the steaks and fish from the grill chef Hammad , as well as the excellent service from waiters Rashid, Ayush , Khant, Nabiz Hassain and others. Head Chef Omur Çan and his colleague oversaw the entire process and also assisted with the selection of dishes.
Also supervisors were very good with :)
Concierge Service— the staff were attentive and always ready to help, responding promptly to our requests and making our stay even more comfortable.
That was our second time here, and we will gladly return!
Ian Pugh
Had a wonderful stay at the Rixos Palm —everything from the warm, professional staff to the spotless, comfortable room exceeded expectations. The location was convenient, the amenities were well maintained, and the atmosphere was calm and welcoming throughout the stay. From check-in to check-out, the experience felt effortless and relaxing, making this hotel an easy choice for anyone looking for comfort and quality. Special mention to Faith in Bar 1 for her smile and service. Also Maheswara at the Adult Pool for keeping us supplied all day long. Excellent service from them both. Thank you.
Vinny Rey
Stayed over Christmas 2025. Lives up to the ‘Ultra All Inclusive’ tag for sure. Hard to fault honestly. Been to many ‘5 star’ resorts in Caribbean an over the world and this is by far one of the best I’ve been to. Food and drinks best by far from any 5 staf all
Inclusive we’ve stayed at before. Premium brands, corona, stella, heinikan, Guiness and Peroni to name but a few beers made it feel like a home away from home. The hotel itself is modern and feels high end and luxury. The staff work tirelessly and not just seeking to obtain tips as has been my experience in the past. In fact do not think I saw many people leaving tips at all and yet the attitude and endeavour of the staff was still second to none. Beautiful resort. I would say getting off it can be long during rush hour and peak times due to the location on the Palm and the traffic associated with the Atlantis, but with a little forethought and planning it’s not a big deal. Big shout out to Khem and Wilson at the Breeze bar who were always on hand to take care of our every need. Always so polite and attentive and genuinely interested in our family and our experience. Shout out the staff of the Turquoise restaurant also who again were so lovely and really contributed to our memorable stay. We are already considering when can return.
TECNO Tube
This hotel is an excellent choice for families, especially those traveling with children. The Rixy Kids Club delivers an outstanding experience with a rich daily program that includes creative crafts, painting, exciting sports activities, cooking classes, and lively shows,And mini disco. Every detail reflects high standards of cleanliness, safety, and organization. The Kids Club team, is energetic, professional, and truly passionate about creating joyful moments for every child. The children were constantly engaged, happy, and eager to return each day. These exceptional kids’ facilities and activities significantly enhance the overall guest experience and make this hotel stand out as a top family-friendly destination. We will back soon
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