JS Palma Stay

Brian Swann

I love this hotel- I've stayed here 4 times now, but if I'm honest - nothing changes. It's a great location with good transport links. Rooms are clean, tidy & all you'd need for a vacation but the staff are tired and mostly miserable. I met two staff members that smiled in the 7 days I was there - Betty on overnight reception and one of the kitchen staff on the breakfast buffet. Everyone else seemed tired, depressed and broken. We asked about extending our stay by 2 days and were told to come back the next day for 4 days in a row - in the end, we gave up and we just went to another hotel. Even the manager, sat in her office at the back looked really unapproachable and totally disinterested staring blankly at a spreadsheet on her screen. The food at breakfast was nice but we couldn't ever get a table at the empty restaurant in the evening for some reason (again, like the staff didn't want to work?). Such a shame because I loved this place but it's not as great as it used to be. And I mention this every time but for an adult only hotel - the pool closes way before sunset and the poolside bar closes even earlier. It's nice to escape the kids, but with everything closing so early - we have to leave the hotel anyway! Lol. Visited July 2026 (4th visit).

T Shears

This was our 3rd time at this hotel. Very clean, the food is very good, beds are comfortable, the staff are super friendly and helpful. We were there during the power cut. I believe it affected most of the island. The manager and her staff were amazing, and did whatever they could to help, but given that their was no power or water supply, they were obviously limited as to what they could do. I have to say that I was shocked hearing some of the guests being very rude and in some cases very threatening and confrontational to the staff. It wasn't the staff's fault for the power cut. Im not sure what those people, who were complaining, expected during a power cut? We will definitely be returning to this hotel and highly recommend it for its cleanliness, friendly staff, 7 mins taxi from the airport, close to bus routes, the beach and many bars and restaurants. Yes, you can hear the planes taking off but you really dont notice them after a while. Thank you to the manager and all the staff for working so hard during g a very difficult time. See you soon

Ali Kamkar

I stayed at JS Palma Stay Hotel for 4 days, from 24th to 28th June, and had a wonderful experience. The hotel was excellent, with great service, a lovely atmosphere, and friendly staff. I would especially like to thank Eva at reception for her kindness, professionalism, and help throughout my stay. She was always welcoming and made everything easy. A special mention also goes to Adriana in the restaurant, who was very friendly and provided great service. She effort and positive attitude really added to my experience. Thank you to the whole team for making my stay so enjoyable. I would highly recommend JS Palma Stay Hotel and hope to visit again.

Bernardine Hunstone

A wonderful 5 night stay! My friends and I had 3 single occupancy rooms, with small balcony. The rooms were fine for 1 person, comfortable bed, mini fridge that worked and rooms cleaned every day. There are other room options available. We booked half board, breakfast and dinner which were the usual buffet but there are plenty of places to eat out if you'd like. The hotel itself is clean, well maintained and feels safe, I'd have no problem holidaying here on my own. Its a 10 min journey from airport, roughly €20 Overall a very relaxing break and we'd definitely return

Sarah Kelly

We arrived back home on Sunday 19th July after a relaxing 7 day break at JS Palma stay. Our 3rd visit is 12 months. We love this hotel. The location is perfect, we landed at 12.05 Monday morning and were in our room by 12.42 after having food and drink in the restaurant that had been left for us to enjoy. The food is always good and there is always so much choice. The staff are always friendly and helpful. Despite what other reviewers are saying, we certainly weren't met by any staff with miserable faces but there were certainly a lot of grumpy guest's who didnt say please or thank you and who didn't know or have the manners to wait patiently for their food to be freshly cooked and prepared for them. On the friday night the surrounding area started to have power outages and unfortunately the whole area was effected from 10am on the Saturday morning. A few of the hotels were effected more than others and JS Palma was one of them. I can only commend the staff and how they handled the abusive guest's. I saw several grown men literally shouting and threatening the reception team and manageress, shocking and disgusting behaviour. The reception team worked non stop making calls to other hotels in the chain and others around the island to try and move guests but it is peak season and many of the hotels were already full. Coupled with the fact that the Internet was also down it was not an easy task. If you are looking for a hotel for a relaxing holiday, with good transport links to Palma and surrounding area, give this hotel a consideration.