Flavius Farcas
The hotel is very beautiful, and I believe it offers a very good price-quality ratio because the services provided are excellent. As for the location, it is in Palma—while it might not be the absolute best spot in the city, it is still close to the promenade. You can easily step out for an evening stroll and walk all the way to the center of Palma. Next time, I would probably choose to stay at the INNSiDE by Meliá Palma Center instead, but this one is still a very solid choice.
The rooms are very decent and clean, and the bathrooms are perfectly fine. A great bonus is that the minibar is included in the room price and is restocked daily. Breakfast was also very good in my opinion, with high-quality food. The only minor detail was that fresh vegetables were provided in rather small quantities, but they were at least available.
We absolutely loved the beautiful pool in the inner courtyard! The service there is great, and the food and drinks you can order by the pool are very reasonably priced.
However, there is one major negative point regarding the pool: it closes at 19:00. While I understand the closing time, they put up these fences around it that make the whole area look like a construction site. All the aesthetic charm is ruined. If you bought a pool-view room expecting that idyllic evening atmosphere shown on the hotel’s website, you will be disappointed, as your view abruptly turns into a construction zone. We actually had a room with a street view, so we didn't personally suffer from this disadvantage, but it is definitely something to consider before booking a pool-view room.
Overall, it was a good choice and we enjoyed our stay!
Leo Ben
In our last ten years of travelling for both business and vacation, this was the best hotel experience! The staff was phenomenal, beyond professional service. They accommodated a special request for birthday, topped it with their own gift of Cava bottle. Overall, the hotel was very clean, room was modern and comfortable, and very clean. They replenish a mini.bar with water, soft drinks and beer for free daily. Pull area is great and a bar staff was extremely friendly and fast despite ery hot weather and lots of guests. Breakfast selection was wide and everyone could find something. Even at 10:30am all the options were replenished.
Chaker Khazaal
Terrible and deeply uncomfortable experience at Innside by Meliá Mallorca. This is not a safe place to start at in Mallorca.
What should have been a relaxing stay turned into one of the most unpleasant hotel experiences I have ever had. On the night of May 09, 2026, the hotel staff and security made me feel unsafe, unwelcome and anxious.
A security guard approached us shortly before midnight about the outdoor area closing. We had no issue with the rule, but the way he spoke to us was intimidating, rude and completely unnecessary. This is a hotel, not a prison. Guests should be treated with basic respect.
The receptionist, Ani, was also extremely rude when we simply asked for a wine bottle opener. Even if the hotel could not provide one, there was no reason for the dismissive attitude, giggling and lack of professionalism.
Later, while we were quietly playing cards in the lobby, security was called again. A guard asked us to move, then insisted I show ID to access my own room while other guests were walking in without being stopped. This made me feel singled out and humiliated. He also refused to give his name and appeared to joke about the situation with the receptionist.
The entire experience felt hostile and completely below the standards expected from the Meliá brand. Hotel staff and security should make guests feel safe, not intimidated or mocked.
I have asked management to investigate and review the security cameras. Until this is addressed properly, I cannot recommend this hotel. You're not safe here. Be careful. A vacation should not end with a guest feeling anxious and unable to sleep because of the behavior of hotel staff.
Virgil Emil Costea
Very nice hotel. The room are big enough, with a very big bed. The personnel is very friendly, happy to help you if you need something. The breakfast buffet provides many options, fresh food - cooked or raw.
Joanna Skrobot
Stayed over the weekend, room only. Very clean, quiet, but I'm sure it's the time of the year. Drinks refilled everyday in the roomini bar fridge. WiFi reasonable quality signal. Close to the marina within walking distance. Around 25 minutes walk to the cathedral. We will definitely come back.
