Fouad Maqboul
We enjoyed our family holiday at the hotel for 7 nights. Staff are very friendly and delightful.
Martia welcomed us at the reception late night with big smile and made things easy for our stay.
Buffet restaurant has variety of food selections
La carte restaurants need booking in advance and you allowed 1 booking per stay for each. Mexican was the best food and service.
Greek staff were in a rush and we couldn't finish a sentence!
In Spanish restaurant, Tolo was delightful.
Mallorca is very beautiful and you can do many things around, local bus from hotel to Alcudia is easy to get. Otherwise we rented a car for few days nearby hotel
Bihter O.
The hotel is incredibly clean. You can carry your food everywhere in the hotel and there are a lot of children in the hotel, yet it was spotless. Hotel is very children friendly. There are many things to do with them. The food was great. The staff was exceptional! Very helpful and friendly. We really enjoyed our stay.
Melissa Butler
I had a wonderful experience at Iberostar albufera playa. I highly recommend it. It’s a suitable choice for families, couples/friends and singles. In my next visit, I will bring family. The activities and entertainment offering was fantastic and well thought out based on the weather - there’s always something to do. The staff were wonderful and friendly, many of them will greet you by your name days after you introduced yourself and it makes you feel like you’re part of the family. The meals were great, Buffett and al la cart restaurants were fantastic. Especially the Greek and Mexican - book early! We really enjoyed the spa massages - also, book early. Pools and facilities were always clean and maintained. Lovely beach. On hot days they brought ice creams to us at the pool - an answered prayer!
Taxi service from the airport is difficult. We were scammed by an online local provider before we arrived. I recommend a normal taxi service outside the airport and ask the reception for help booking the return. It’s about €95 each way. Would be amazing if the hotel offered transfers in the future, that would feel safe and trustworthy when arriving in a new country and I’d be happy to pay the hotel a good rate to manage that.
I can only make some very minor suggestions for improvements - we wear arm bands to access the rooms and have access to a very nice mobile app to understand the facilities and plans for each day. I would prefer if everything was accessible on the mobile app, including room access, booking and paying for massages via the app. Or, use the arm bands to make payments which would also make life so much easier not carrying the mobile phone. Either way, I just prefer things to be centralised but I love the digital direction you’re going in.
Thank you for a wonderful vacation! Looking forward to seeing you again soon.
Lucky Seven
Our family of four (with kids aged 11 and 6) stayed here over the October half term. Overall, it was a pleasant stay with plenty of positives to mention.
Highlights:
- The staff were genuinely friendly and welcoming.
- The amenities were great and well-maintained.
- The food and drink options had a good variety that suited our tastes.
Even though it wasn’t summer weather, it was still warm enough to swim and enjoy Mallorca. I can imagine the hotel being much busier and more expensive in the summer, which makes sense given its lovely location and great weather that time of year.
As for the facilities, the indoor pool was on the smaller side but worked fine for us. The gym was open 24 hours and had what we needed, though the sauna was a bit disappointing. It only reached about 70 degrees, which felt quite mild compared to a typical sauna.
We still had a good stay overall, but the last couple of days were let down by two main issues: I started getting itchy bites on my legs and arms (my children too), which felt like mosquito or possibly bedbug bites, and there were quite a lot of wasps around the outdoor drink station, making it uncomfortable to sit there.
Because of these issues, I’m giving this stay three stars, though with a few improvements, it could easily be a four
Eliza Post
We stayed at this hotel for 15 days with our two little girls and absolutely loved the atmosphere and service. The staff are truly wonderful: always kind and attentive. Everyone we met, from the cleaning ladies and waiters to the chefs and animation team, was so friendly and involved.
The rooms are a bit dated, but they’re spacious and filled with light, which we appreciated. There are water and soda dispensers on almost every corner - super convenient!
One of the reasons I chose this hotel was the layout: the kids’ pools are right next to the main pool and close to the beach. It's perfect for families.
The buffet is nice and varied, though after two weeks it can feel a bit repetitive (and sometimes a bit heavy or salty). There aren’t really any dietary options, but the salad bar is always fresh and well-stocked.
The indoor pool is cosy and relaxing, and I can really recommend the massage treatments. The rooftop pools are also lovely. Calm and perfect for a quiet day away from the crowds.
Surprisingly, the best à la carte restaurant was the Mexican one - with lots of tasty dishes like lemon ceviche and more. Dishes in those restaurants are not repeating buffet.
Evening shows were entertaining and fun for both kids and adults. We were never bored!
What I didn’t like: the path from the middle of the hotel to the restaurant goes straight through the pool area, so your shoes or clothes can easily get wet. It feels a bit strange and not entirely safe.
Also it's nice to make an a la carte restaurant (or something similar) in the evening at the place of a BBQ restaurant (that is opened only for lunch).
(Not affecting my review score) I had also asked the hotel by email for a transfer company recommendation, and they suggested Grupo Salatour. Unfortunately, it was disappointing. Imstead of the new, comfortable cars shown on their website, we got an old, half-broken minibus. On the way back, there were no baby seats provided despite confirming this in advance, and it was just a standard taxi, moreover it was late... It feels misleading, and I'd kindly suggest the hotel not recommend this company to future guests. Such a shame, considering how great everything else was.
