Katarzyna Szczeklik
My stay at this hotel was absolutely exceptional! From the very first moment, I felt an incredible atmosphere of hospitality. The staff, including the hotel manager, deserve the highest praise – every employee I encountered was incredibly professional and friendly.
This is a place you want to return to – not only because of the high standards, but above all thanks to the people who make this hotel what it is.
Nikola Veža
Overall, a very pleasant stay. The staff was friendly, the hotel was clean, and we really appreciated the free late check-out. The location is ideal for a family holiday.
However, it was surprising that with dinner included, even basic water wasn’t offered – you have to pay extra for any drink, including water. Also, the beds, while not uncomfortable, were very squeaky and felt more like camping furniture than hotel standard.
Still, a good experience with room for small improvements
Goran Knez
The stay at the hotel was beyond all expectations. Excellent location, clean and tidy room with a great sea view. The staff was very friendly and approachable. A large selection of delicious and abundant food. Behind the hotel, there was a well-maintained pool with available sunbeds, a beautiful sandy beach, and plenty of restaurants, bars, and shops.I recommend it to everyone and we will definitely return
NogaCorp
The HSM Golden Playa Hotel has a very good location. It is located on the first line of the beach and at the same time close to the airport. The nearby airport made me a little worried that the stay would be very noisy, given the large number of flights. Although the planes could be heard slightly during the day, they did not disturb me at all at night (with the window closed). So even people with sensitive hearing can be calm.
As for the accommodation, I chose a room with a terrace and a sea view. The disadvantage of choosing this room is the low floor and at the same time less privacy on the terrace (there are glass railings on the left and right). However, the big advantage is that you can sunbathe on your terrace and do not have to look for a place by the pool (the pools are not heated anyway and the water in them is cold).
The room was clean, sufficiently equipped, but I would have liked an even larger area (e.g. to accommodate a small couch). The mattresses were softer and the beds creaked a bit (as someone mentioned in a review before me).
Btw. if you choose a "better" room, as was the case with me, you won't be able to use the late check out, as such rooms are immediately occupied after a late check out.
The breakfast menu was sufficient, nothing interesting, and therefore I rate it rather average. The dinners were more interesting, which I rate as above average overall. Both in terms of the breadth of the menu (every evening there were all kinds of meat in different ways, as well as various specialties), and in terms of the quality of the dishes. The dinners are really worth paying extra for.
At the same time, I have to highlight the entire hotel staff, who were nice, smiling and helpful.
From practical information, I would also like to mention that the hotel does not have its own parking lot, so if you rent a car or motorbike, you will have to rely only on free parking on the street.
Despite the minor shortcomings, I rate the HSM Golden Playa hotel above average and I definitely recommend it.
Amy
The hotel is spotlessly clean and well presented, but everything is catered towards German clientele. We enjoyed our stay out of season, but the biggest downside is that the outdoor pool is not heated at all, not even a little bit. I think people would have used it more if it was, as the weather was warm enough and the hotel was busy. The views are lovely and the hotel is right on the front with easy access to Palma / airport from the bus stop outside. Supermarket just across the road too and plenty of local shops and bars.