Sam Muddel
I was very impressed with how clean the hotel is kept staff are super friendly and helpful some of the sunbeds could probably use with a bit of an upgrade as could our room just a little dated but everything works fine.
The key cards are very susceptible to failing and you have to go down to reception for replacement. This happened to us a good 8 or so times during the week.
Dave rusty
Great hotel. Clean and tidy. Helpful staff. Lovely pool area including a bar and snacks. Rooms cleaned every day with clean towels daily. Beds made up. Nice little bar in lobby. Rooms have a small kitchenette which is very helpful.
Dominique Stratful
The hotel is perfectly located just 5 min from old town and 15min from new town. Amenities literally on the doorstep. Staff are amazing and helpful. They booked the dolphin experience for me with absolute ease and ensured i had everything i needed. Evening entertainment is brilliant running monday to friday. Thank you all for a wonderful week!
Martin
Good location. Room was ready on arrival. Rooms were ok but maybe lacking a few plug sockets. Room was cleaned daily and beds made up. Very quiet the hotel, hardly hear any noise in the evenings so a big plus from me. Went Self catering so cannot comment on breakfast and meals. Supermarket next door which we went to,not bad prices there. Taxis close by also if needed to go to the new town ect.
Jeanette Barb
This is the worst hotel we have ever stayed in. The service is very disappointing and communication with the hotel is extremely difficult they hardly ever respond to emails.
Before our arrival we asked multiple times for a room with a large bed. We also explained that this trip is special for us because we are celebrating our anniversary. We were assured that our request would be taken into account. Unfortunately, when we arrived, the room had two separate beds (twin).
We went to the reception and were told that this would be arranged for us the next day. However, nothing changed we still have two separate beds.
They also offered us another room, but it was even worse because it was located next to a street where cars drive all night, making it extremely noisy. In the end we stayed in our current room on the first floor with a very poor view. On top of that, there is a loud air conditioning or ventilation system running day and night, which makes it very difficult to rest.
We still have three days left of our stay, but we already know we will never come back. Unfortunately, we cannot recommend this hotel.
