Shane (Shane023)
We stayed here over the past week and had a nice experience overall, rooms were nice, hotel was nice, we had a fantastic view of Old Town and the sea which was a big plus, hotel drink prices were reasonable although one evening we ordered 2 portions of take away fries one night and wer charged €12 for skinny frozen mcdonalds fries which were slightly undercooked, not great, pool was nice, kids got the beds and we got the sofa bed, had a few rough nights of sleep as its quite hard, Wife and daughter used the sauna and had a lovely experience, had a games room for kids, indoor pool which was a nice option, upon arrival we were hit with a surprise tourist tax which we were not expecting, hate places that apply hidden charges, declare these charges at the beginning so we can see the real cost of staying in your establishment, our regular cleaner was nice and looked after us and made sure we had everything we needed in our room like toilet roll, fresh towels etc but on one morning we did have 2 different cleaners enter our room with no warning, scanned themselves in without knocking and then closed the door and walked away without communication which was very weird, seemed a bit suspicious behaviour. Hotel has a free shuttle bus which is handy for going to old town but last one back was 5.30pm so had to use those steep steps to get back in the evenings, free Wifi was a big plus for the kids, overall I would recommend 👍
Rebecca Miller
Just got back from this beautiful hotel.
We had an amazing week here. The room was very big, clean and had everything we needed. We loved having a washing machine we could freshen our clothes every day and gone home without piles of washing to do.
The location is spot on, minutes away from the lively old town square. Or a walk back to the calm atmosphere of the hotel.
The area in general I found was more for the younger generation for the clubs.
Can’t fault the hotel or staff. Definitely worth the 5 star review
Anna Panetta
One of the worst hotels I’ve ever stayed in… honestly, it would be generous to call this a 2-star hotel.
• Cleanliness is terrible. Dust everywhere, stains on the furniture, rust on the air conditioning (which didn’t even work), and the kitchen was never cleaned.
• Beds are awful. The mattresses were completely sunken in and extremely uncomfortable. The “third bed” in our 3-person room literally felt like a board with springs, we all left with back pain.
• Bugs & hygiene. There were ants all over the apartment. Staff sprayed something once but then ignored the issue.
• Unhelpful service. We had to call multiple times just to get extra sheets, and overall the staff was not proactive.
• False advertising. The so-called “spa” is just a humid indoor pool , nothing relaxing about it. All the photos are overly edited, the rooms look NOTHING like the photos.
• Overall neglected. The place feels old, dirty, and poorly maintained, with zero attention to guest comfort.
I don’t understand how this hotel still has good ratings, it’s completely misleading. Save your money and avoid this place.
Natalie Rowan
Hotel is really lovely. Apartment was spotless and had all things in you needed. Comfy beds, good shower. Hotel restaurant wasn’t great. We went one night and the food wasn’t that nice and pricey enough. The pool cafe on the other hand was lovely. Tasty food. All staff were friendly. Pool was spotless and there was a race for sunbeds each morning. Pool lacked any music or entertainment for the kids. I know there was no kids club. But there was no activities going on. Would suit a couple perfectly, but kids might want a bit more going on.
Z. K.
Spent 6 nights in that beautiful hotel. The room was very clean and fully equipped. The food was also delicious and diverse. The staff is really nice and helpful. Than you very much for all the kindness! I highly recommend this place!
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