Paraiso De Albufeira

Andrew Waclawek

Sat by the pool writing this review. Cannot fault this hotel. Yes it’s a little dated but as soon as we arrived the reception and staff have been superb. The receptionist with the red hair is fantastic and my 8 year old loves her. The pool is brilliant nice and large and with different depths for all ages and abilities. Lovely chilled music throughout the day round the pool. No need to get up at stupid o’clock to reserve beds in the height of season. Can stroll down and easy get a group of 4 or 5 loungers at any time of the day. Location is perfect 5 mins either way to the old town or the strip in the opposite direction. The rooms are huge and yes dated but clean and no noise on an evening. Peroni and super bock on draught. Shop on site and no issues as per previous reviews. Spot on in my view.

Gi G

I stayed at Paraíso de Albufeira during my recent trip. The room was clean and comfortable, and the reception staff were very nice and welcoming throughout my stay. However, there were some issues that affected my overall experience. I cut my foot in the jacuzzi because part of the metal was loose, which was concerning from a safety point of view. Also, access to the swimming pool requires booking in advance, which was not clearly explained beforehand. Many of the hotel facilities require additional payment. There is a small star next to some of the rules, but it’s not very clear what this means until you arrive, which can be confusing. The restaurant staff were not very helpful, and the service there did not feel as welcoming as the reception team. On a positive note, the supermarket inside the hotel is very convenient and has good prices, similar to shops outside. Overall, the hotel has some good points, especially the cleanliness and friendly reception staff, but there are areas that need improvement, particularly safety, communication about extra charges, and customer service in the restaurant.

Dina McElroy

To keep this short, believe me when I say I could write an essay about everything that is wrong with this hotel. In summary: This is definitely not a 4-star hotel—more like 2 or 3 stars. It looks nothing like the photos, is very outdated, and the room was not what I believed I had booked. There was no point complaining because the staff simply ignored any issues raised and blamed Loveholidays for putting wrong pictures. This is not a family-friendly hotel. It was mostly filled with young adults partying until the early hours every night. The walls are paper-thin, so it felt like they were partying in our room. My children and I couldn't sleep, and I had to call reception every single night, but pointless as every night was the same. The indoor pool felt unsafe—you could actually feel the floor moving under your feet, and it looked dirty all the time. There was very little entertainment or animation, although fortunately my children weren't too bothered by this. The food and drink prices around the pool were ridiculously expensive. You would think you were eating in a fine dining restaurant rather than buying simple snacks. Overall, this hotel was a huge disappointment, and I would not recommend it, especially to families looking for a relaxing holiday.

Bryony Marsden

Currently staying here, the air con doesn't work (the fridge is colder) had the maintenance man out twice, the hair dryer doesn't work, keeps cutting out. I am sat with wet hair, and cant get ready in peace as i am waiting for the maintenance guy for a third time today. The pillows are like cotton wool. I had to ask for a table and chairs for my balcony and i dont have a clothes aired to put any washing on. Been coming to this hotel for 5 years and genuinely I an honestly say I wont be coming back. Currently waiting to be told if i can move rooms or not! 🤦🏽‍♀️🤣

Alex holligan

Stayed here in August, booked through love holidays. Bathroom had toothpaste spit in the sink. Long hairs everywhere. Bathroom was held together with white silicone around plug holes etc, grout was stained with mould. Room was ok bed had a memory foam mattress topper but bed and mattresswas very old and tatty. Switches were loose on wall, some plugs worked and others didn't, air conditioning was so bad i was waking up at night sweating. My brother in law also had the same issue with his room electrics etc. Microwave had dirt on the outside of it so I didn't even bother opening it, kitchen appliances were worn out to say the least, buttons and switches missing, door on fridge was lob sided where the hinge had worn away, freezer door didn't close properly so ice dripped down all over the fridge. Got clean towels daily was probable the only good thing about the room Pool had loose tiles around it, bottom of pool was full of grit and dirt, broken lights in pool, one which was just floating around with the wire attached several days after it being reported to staff. Kids activities were excellent at the pool, didn't do the kids club as mine are too old for that. Pool generally had a good atmosphere although food was a bit pricey for what you got (€15 for a medium pizza). Staff were very friendly and helpful with excellent English. Tried to have a pint in the hotel lobby with my family and the bar man followed me out of the hotel bar in to the hotel lobby with a plastic cup and proceeded to pour my pint into it as I was not allowed out of the bar with a glass. Hotel I'd say has not been renovated since it was built and shows it everywhere you look. Maintenance at this stage is more to keep it functional than maintain a standard [even a low standard]. I would call this a 2 star hotel and definitely not 4